Experience

Great Place To Work US

• United States
• Business Consulting and Services
• 200 - 300 Employee

• Digital Marketing Program Manager

  • Feb 2022 - Present

  Paid Advertising - Google Search, Bing and LinkedWebsite Optimization Lead - Project management of demand generation website initiatives

• Marketing Specialist (Community Management & SEO)

  • Sep 2019 - Feb 2022

  Led and executed social media strategy for omni-channel campaigns in collaboration with internal stakeholders across 100K social media followers on Linkedin, Instagram, Twitter and Facebook resulting in a 35% net audience growthCreated new processes to streamline content creation and KPI tracking that led to ease friction in cross team collaborations and increased visibility to social media performance across the business & staff engagement Project managed SEO strategy working cross functionally with SME team of technical and content leads to perform site audits, facilitate and participate in content creation and track core KPIsIn first 2 years increased organic traffic site visitors by 87%, gained 23 new featured snippets and improved SERP rankings by 40% through off page and on page SEO efforts Show less



Vidado

• United States
• Software Development
• 1 - 100 Employee

• Product and Customer Success Associate (Contract)

  • Mar 2019 - Sep 2019

  Own SMB relationships by facilitating the renewal process, providing onboarding training, monthly KPI reporting and quarterly business reviews Optimize customer success processes through implementation of a new support desk and CRM system; Provide daily ad hoc technical troubleshooting and customer support Streamlined utilization reporting processes in conjunction with the finance and engineering teams Own SMB relationships by facilitating the renewal process, providing onboarding training, monthly KPI reporting and quarterly business reviews Optimize customer success processes through implementation of a new support desk and CRM system; Provide daily ad hoc technical troubleshooting and customer support Streamlined utilization reporting processes in conjunction with the finance and engineering teams



Bank of the West

• San Francisco Bay Area

• Marketing Assistant (Contract)

  • Feb 2018 - Aug 2018

  Provide C-Level administrative support to CMO including but not limited to schedule management, expense reporting, budget consolidation and event planning Contribute to project management of direct mail campaigns process including planning, production and analysis Conduct marketing research via Mintel, compiling data and findings into Excel reports Collaborate with social media team to ideate new campaign strategies based on Mintel reports Provide C-Level administrative support to CMO including but not limited to schedule management, expense reporting, budget consolidation and event planning Contribute to project management of direct mail campaigns process including planning, production and analysis Conduct marketing research via Mintel, compiling data and findings into Excel reports Collaborate with social media team to ideate new campaign strategies based on Mintel reports



The RealReal

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Client Account Representative

  • Jun 2016 - Jan 2017

  Update and analyze CRM data, manage sales territory and meet $XX,XXX monthly sales quota Collaboratively create and implement email marketing campaigns via Pardot Update and analyze CRM data, manage sales territory and meet $XX,XXX monthly sales quota Collaboratively create and implement email marketing campaigns via Pardot



Kokkari Restaurant

• United States
• Hospitality
• 1 - 100 Employee

• Hostess and Administrative Assistant

  • Nov 2015 - Oct 2016

  Manage in person and over the phone guest inquiries, customer service requests and reservation bookings  Build relationships with guests to generate repeat business by exercising customer relation skills  Prepare seating arrangement alongside management prior to dinner service  Provide administrative support by assisting clients with creating and detailing private dining contracts, handling special requests from VIP customers and logging inventory Manage in person and over the phone guest inquiries, customer service requests and reservation bookings  Build relationships with guests to generate repeat business by exercising customer relation skills  Prepare seating arrangement alongside management prior to dinner service  Provide administrative support by assisting clients with creating and detailing private dining contracts, handling special requests from VIP customers and logging inventory



Vantage Trade Show Talent

• United States
• Events Services
• 1 - 100 Employee

• Brand Ambassador

  • 2014 - 2016

  Responsible for performing sales activities and effectively communicating brand propositions Event support and implementation in corporate and tradeshow environments Responsible for performing sales activities and effectively communicating brand propositions Event support and implementation in corporate and tradeshow environments