Experience

IXP Corporation

• United States
• Public Safety
• 1 - 100 Employee

• 911 Operator

  • Aug 2022 - Present

  Dispatches and communicates with law enforcement, fire, and EMS units, ensuring agency policy, procedures, and goals are met. Provides Supervisor with input regarding policies and procedures pertaining to the operation of the communications center. Coordinates with Supervisor to implement changes in Center procedures. Speaks English clearly and verbally communicates effectively. Works effectively and calmly in a high-stress environment. Maintains familiarity with the general geography of the communities served. Meets all training requirements of the Company and site locations. Participates in available professional development for center staff. Communicates in a positive manner with Supervisor and other center staff. Reports commendable performance or deficiencies or liability issues to Supervisor in a timely manner Show less



BJ's Wholesale Club

• United States
• Retail
• 700 & Above Employee

• Cashier

  • Oct 2021 - Aug 2022

  Scan all members items in the shopping cart, take items from cart to cart, give clear amounts after ringing up items, Lifting about 30lbs or less, Keep your cashier area clean and ready for next member, give members the correct information about all the prompts that come up. Scan all members items in the shopping cart, take items from cart to cart, give clear amounts after ringing up items, Lifting about 30lbs or less, Keep your cashier area clean and ready for next member, give members the correct information about all the prompts that come up.



Ricoh USA, Inc.

• United States
• Information Technology & Services
• 700 & Above Employee

• Manage Services

  • May 2016 - Sep 2021

  -Achieves customer satisfaction by meeting the set goals of labor commitment and over-achieving. -Facilitates resolution of issues concerning pricing, orders-in and invoicing by interacting and communicating with sales department. -Responsible for increasing productivity by making supplies and work area easily assessable and by maintaining a clean and well-organized production center throughout the shift. Responsible for achieving cost efficiency by ensuring supplies are at the appropriate percentage of COG. -Ensures employee safety procedures by providing proper safety procedures -Assisting management with the development of production by training, coaching, and counseling employees. -Maintains a positive internal working relationship with Sales Department. -Routinely demonstrates and creates a helpful and positive work culture. -Encourages and builds positive relationships and communicates effectively with all co-workers and outside vendors. -Assist supervisors in the use of company materials and supplies. -Meets quality and deadline standards by the effective use of time management practices. -Handles formal contact with the customer daily in MS and as needed in BDS/LDS. -Proactively complete assignments using a detailed workflow using machine operations when necessary. -Ensures the quality of operations for shift by assisting in the achievement of goals in Audit and Deadline compliance. -Maintains efficient workflow by maintaining communication with direct reports resulting in quality and efficiency work. -Improves quality of operations and improves consistency by implementing company performance and operation procedures. -Facilities resolution of issues concerning pricing, orders-in and invoicing by interacting and communicating with sales department. -Completes site reports and other requested paperwork that would adhere to the completion of the assignment. Show less



New York City Police Department

• United States
• Law Enforcement
• 700 & Above Employee

• Safety Officer

  • Jun 2014 - May 2015

  -Collaborated with community agencies (e.9. law enforcement, courts, mental health, etc.) for the purpose of addressing individual cases and/or acting regarding criminal activities, vandalism, etc. for the safety and security of the school site. -Communicated safety and security policies and enforcement procedures to students, staff and visitors for the purpose of ensuring their understanding of such information and the potential consequences of violation. -Conducted and monitored fire drills, lock downs and other emergency procedure drills for the purpose of complying with established guidelines. -Escorted students, school personnel and/or visitors for the purpose of providing direction, ensuring safety and providing site security. -Maintained a variety of files and records (e.g. schedules, incident reports, emergency drill records, etc.) for the purpose of ensuring the availability of information for future reference and/or audit for compliance to established policies. -Monitored student behavior during and between assigned periods and at student events (e.g. lunch room, classrooms, detention, dances, home games, 'time outs,' etc.) for the purpose of ensuring student compliance with established guidelines, maintaining a safe and positive learning environment, and secure facility. -Participated in unit meetings, in-service training, workshops, hearings, etc. (e.9. court hearings, expulsion hearings, etc.) for the purpose of conveying and/or gathering information required to perform job functions. -Patrolled school facilities (e.g. grounds, roads, buildings, adjacent areas, parking lots, etc.) for the purpose of providing visibility, maintaining security and deterring criminal activities. -Prepared written materials (e.g. incident reports, referrals, etc.) for the purpose of documenting activities, providing written reference, and/or conveying information Show less



Crescent Cities Center

• Riverdale, Maryland, United States

• Unit Secretary

  • May 2009 - Aug 2011

  -Helped patients by responding to intercom requests; obtaining needed services from nurses, licensed practical nurses, physicians, aides, and other hospital personnel. -Welcomed visitors by greeting visitors, in person or on the telephone; answering inquiries; relaying calls to patients; giving directions; referring inquiries to nursing and physician staff. -Provided information by answering questions and requests. -Established patient record by preparing folder; assigning patient number; completing patient identification information. -Documented patient care services by copying nursing and physician notes to patient and department records. -Arranged discharges by notifying business office and patient transporter service. -Maintained unit operations by following policies and procedures; reporting needed changes. -Maintained patient confidence and protects hospital operations by keeping information confidential. -Maintained unit supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies. -Kept unit equipment operational by following manufacturer's instructions and established procedures; calling for repairs. -Conserved unit resources by using equipment and supplies as needed to accomplish job results. -Secured patient information by completing data base backups. -Maintained safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection-control policies and protocols. -Maintained continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. -Contributed to team effort by accomplishing related results as needed. Show less



Maxim Healthcare Staffing

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Human Resources Specialist

  • Jun 2007 - May 2009

  -Managed online database system for applications, track and maintain renewals of necessary paperwork, certifications and licenses. -Checked applicant references as well as ran background checks -Worked with staff to organize and conduct staff orientations and trainings -Responded to phone calls to applicants interested in employment -Searched websites and job search sites for possible caregiver candidates -Interviewed new applicants and coordinate completion of applications and all required paperwork -Confirmed documents pertaining to work status and education -Processed files in a timely manner -Maintained employee files and records according to company standards -Educated caregiver staff on company policies and procedures -Worked closely with Care Coordinators regarding hiring needs -Documented employee updates and communication -Informed Payroll Department and Client Care staff of employee status changes -Communicate with supervisor of any employee concerns which may impact the care of any client and/or the reputation of the company -Maintained compassionate attitude toward the care of the sick and elderly Show less