Raven Houston

Clinical Supervisor at Lindley Habilitation Services
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Contact Information
us****@****om
(386) 825-5501
Location
Greensboro--Winston-Salem--High Point Area
Languages
  • Spanish -

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Bio

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Credentials

  • First Aid/AED
    Amercan Heart Association
    May, 2015
    - Oct, 2024

Experience

    • United States
    • Individual and Family Services
    • 100 - 200 Employee
    • Clinical Supervisor
      • Aug 2018 - Present

      Provide superior clinical service, expertise, and quality to habilitation services; manage the coordination of client services and emergent scheduling issues; manage the caseload of individuals receiving Innovation Services. Track and update client goals, attend client plan meetings/intakes, build lasting relationships with clients, and families. Oversee the casework and professional issues of employees and use techniques that are utilized to solve problems and implement interventions among employees. Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Client Services Manager
      • Feb 2018 - Jul 2018

      Provide superior customer service and quality habilitation services; manage coordination of client services and emergent scheduling issues; manage caseload of individuals receiving Innovation Services. Track and update client goals, attend client plan meetings/intakes, build lasting relationships with clients, referral sources, payers, and community organizations. Recruiting, leadership/supervision and, fiscal management. Provide superior customer service and quality habilitation services; manage coordination of client services and emergent scheduling issues; manage caseload of individuals receiving Innovation Services. Track and update client goals, attend client plan meetings/intakes, build lasting relationships with clients, referral sources, payers, and community organizations. Recruiting, leadership/supervision and, fiscal management.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Business Services Coordinator
      • Aug 2016 - Jan 2017

      Various billing/office duties. Assisted with the development and submission of authorizations to local LME/MCOs to ensure that clients continued to receive Supported Employment services appropriately. Would determine if client's met insurance qualifications (State/Medicaid-B3). Ensured Supported Employment personnel remained up-to-date with HIPAA along with other health compliance rules and procedures. Various billing/office duties. Assisted with the development and submission of authorizations to local LME/MCOs to ensure that clients continued to receive Supported Employment services appropriately. Would determine if client's met insurance qualifications (State/Medicaid-B3). Ensured Supported Employment personnel remained up-to-date with HIPAA along with other health compliance rules and procedures.

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Supported Employment Specialist
      • Oct 2013 - Aug 2016

      Help to provide a stable and predictable work environment for individuals with Autism Spectrum Disorder, as well as help them to become an independent, contributing member in the workforce. Provide long-term support services, on-going assessments and training at job site. Help with coordination and consistency to help maintain employment. Collaboration with families, caregivers, and employers. Help to provide a stable and predictable work environment for individuals with Autism Spectrum Disorder, as well as help them to become an independent, contributing member in the workforce. Provide long-term support services, on-going assessments and training at job site. Help with coordination and consistency to help maintain employment. Collaboration with families, caregivers, and employers.

Education

  • University of North Carolina at Greensboro
    Bachelor of Science (B.S.), Human Development and Family Studies, General
    2008 - 2013
  • Capella University
    Master's Degree, Health/Health Care Administration/Management
    2013 - 2015

Community

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