Experience

Truepill

• United States
• Software Development
• 200 - 300 Employee

• Team Lead

  • Feb 2022 - Present

  ● Read and analyze patient charts ● Provide a positive and emphatic and professional attitude towards patients. ● Process patient prescription transfers ● Contact Pharmacy and Medical Doctors offices for verbal transfers of prescriptions. ● Manage outbound call queues. ● Assign a team of 16 employees daily queues to work. ● Train new hires. ● Read and analyze patient charts ● Provide a positive and emphatic and professional attitude towards patients. ● Process patient prescription transfers ● Contact Pharmacy and Medical Doctors offices for verbal transfers of prescriptions. ● Manage outbound call queues. ● Assign a team of 16 employees daily queues to work. ● Train new hires.



Vestra Health

• United States
• Medical Practices
• 1 - 100 Employee

• Laboratory Technician

  • Jan 2021 - Feb 2022

  Administration of vaccination ● Covid-19 nasal swabs, blood draws and saliva collections ● Monitoring supplies ● Maintaining a clean and healthy work environment ● Adhering to safety policies and procedures Administration of vaccination ● Covid-19 nasal swabs, blood draws and saliva collections ● Monitoring supplies ● Maintaining a clean and healthy work environment ● Adhering to safety policies and procedures



Rebounderz International Family Entertainment Centers

• United States
• Entertainment Providers
• 1 - 100 Employee

• Assistant Manager

  • Nov 2018 - Aug 2021

  -Maximize efficiency of administrative processes by completing paperwork in a timely manner and ensuring proper filing of every document. -Optimize site operations to ensure high team performance -Develop/Train with Team Members to increase individual performance and set realistic improvement goals -Customer Service and guest relationships -Payroll Administration – adjusting, approving, and submitting payroll documents to Payroll Company as well as Accounting for proper… Show more -Maximize efficiency of administrative processes by completing paperwork in a timely manner and ensuring proper filing of every document. -Optimize site operations to ensure high team performance -Develop/Train with Team Members to increase individual performance and set realistic improvement goals -Customer Service and guest relationships -Payroll Administration – adjusting, approving, and submitting payroll documents to Payroll Company as well as Accounting for proper filing. -Determine areas of improvement for Cost Control and Initiate changes within Cafe and Front Desk. -Define employee functions and keep individuals on task -Implement Safety Policies to reduce or eliminate incidents -Interviewed, hired, and trained new staff. -Terminations and HR Functions -Maintained Operational Efficiency with proactive oversight and corrections. -Solicited information from administrative staff, executive leadership, and other department managers to make informed decisions regarding operational changes. Show less -Maximize efficiency of administrative processes by completing paperwork in a timely manner and ensuring proper filing of every document. -Optimize site operations to ensure high team performance -Develop/Train with Team Members to increase individual performance and set realistic improvement goals -Customer Service and guest relationships -Payroll Administration – adjusting, approving, and submitting payroll documents to Payroll Company as well as Accounting for proper… Show more -Maximize efficiency of administrative processes by completing paperwork in a timely manner and ensuring proper filing of every document. -Optimize site operations to ensure high team performance -Develop/Train with Team Members to increase individual performance and set realistic improvement goals -Customer Service and guest relationships -Payroll Administration – adjusting, approving, and submitting payroll documents to Payroll Company as well as Accounting for proper filing. -Determine areas of improvement for Cost Control and Initiate changes within Cafe and Front Desk. -Define employee functions and keep individuals on task -Implement Safety Policies to reduce or eliminate incidents -Interviewed, hired, and trained new staff. -Terminations and HR Functions -Maintained Operational Efficiency with proactive oversight and corrections. -Solicited information from administrative staff, executive leadership, and other department managers to make informed decisions regarding operational changes. Show less



ROCKIN' JUMP

• United States
• Recreational Facilities
• 100 - 200 Employee

• Shift Manager

  • May 2015 - Mar 2018

  -Created Schedule for 50+ Staff Members -Responsible for HR Functions: Hiring, Onboarding Process, Training, Termination Coordinated and Executed Monthly Staff Meetings to inform staff of upcoming changes and policy & procedure reviews. -Assist General Manager with meetings, administrative paperwork, and conduct meetings in the absence of General Manager. -Assist General Manager in P&L statements. -Created Inventory Tracking protocols and procedures for ordering supplies… Show more -Created Schedule for 50+ Staff Members -Responsible for HR Functions: Hiring, Onboarding Process, Training, Termination Coordinated and Executed Monthly Staff Meetings to inform staff of upcoming changes and policy & procedure reviews. -Assist General Manager with meetings, administrative paperwork, and conduct meetings in the absence of General Manager. -Assist General Manager in P&L statements. -Created Inventory Tracking protocols and procedures for ordering supplies necessary for location. -Partnering with the General Manager to accurately assess individual and team performance, providing performance feedback. -Established clear performance goals and objectives. Show less -Created Schedule for 50+ Staff Members -Responsible for HR Functions: Hiring, Onboarding Process, Training, Termination Coordinated and Executed Monthly Staff Meetings to inform staff of upcoming changes and policy & procedure reviews. -Assist General Manager with meetings, administrative paperwork, and conduct meetings in the absence of General Manager. -Assist General Manager in P&L statements. -Created Inventory Tracking protocols and procedures for ordering supplies… Show more -Created Schedule for 50+ Staff Members -Responsible for HR Functions: Hiring, Onboarding Process, Training, Termination Coordinated and Executed Monthly Staff Meetings to inform staff of upcoming changes and policy & procedure reviews. -Assist General Manager with meetings, administrative paperwork, and conduct meetings in the absence of General Manager. -Assist General Manager in P&L statements. -Created Inventory Tracking protocols and procedures for ordering supplies necessary for location. -Partnering with the General Manager to accurately assess individual and team performance, providing performance feedback. -Established clear performance goals and objectives. Show less



Private Duty Caregivers Inc

• United States
• Information Services
• 100 - 200 Employee

• Caregiver

  • Apr 2015 - Feb 2018

  -Provided safe mobility support to help patients move around personal and public spaces. -Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness. -Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisors well-informed. -Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping. -Turned and positioned… Show more -Provided safe mobility support to help patients move around personal and public spaces. -Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness. -Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisors well-informed. -Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping. -Turned and positioned bed bound patients to prevent bedsores and maintain comfort levels. Show less -Provided safe mobility support to help patients move around personal and public spaces. -Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness. -Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisors well-informed. -Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping. -Turned and positioned… Show more -Provided safe mobility support to help patients move around personal and public spaces. -Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness. -Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisors well-informed. -Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping. -Turned and positioned bed bound patients to prevent bedsores and maintain comfort levels. Show less