Raven Santana
Customer Service Coordinator at ECI Technology, Inc- Claim this Profile
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Bio
Experience
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ECI Technology, Inc, a KLA Company
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United States
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Semiconductor Manufacturing
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1 - 100 Employee
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Customer Service Coordinator
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Jul 2022 - Present
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Electro-Miniatures Corp.
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United States
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Program Manager
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Oct 2021 - May 2022
United States Responsible for the planning, procurement and execution of projects for multiple programs independent of one another to support customers and overall business relationship. Strong focus on customer service and scheduling for on time deliveries within the organization.
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Administrative Operations Manager
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Jul 2019 - Oct 2021
United States Responsible for the overall success of the facility by administrative coordination between departments with the specific goal to ensure productivity, effectiveness, and customer service focus.
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Engineering Administrator
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Nov 2017 - Jul 2019
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Bright Horizons
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United States
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Education
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700 & Above Employee
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Lead Teacher
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Mar 2016 - Oct 2017
United States
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Barnes & Noble, Inc.
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United States
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Retail
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700 & Above Employee
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Cafe Lead
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Oct 2015 - Mar 2016
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KinderCare Learning Companies
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United States
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Education Management
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700 & Above Employee
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Early Childhood Educator
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Jan 2013 - Oct 2015
Supervise children 16-33 months Educate following a KLC curriculum model Create enhancement activities that complements curriculum Provide open communication with parents/guardians Consistently meet the needs of children and families on a daily basis
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Barnes & Noble, Inc.
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United States
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Retail
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700 & Above Employee
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Bookseller
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Nov 2012 - Dec 2013
Share technical and product knowledge Greet and establish a rapport with customers Respond to customer questions and concerns Flexibility to work in every aspect of the store
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Bath & Body Works
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United States
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Retail
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700 & Above Employee
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Sales Lead
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Nov 2011 - Jan 2013
Anticipate and fulfill customer desire Provide legendary customer experience Hiring, interviewing, and training of new associates
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Education
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Metropolitan State University
Bachelor of Arts (B.A.), English Language and Literature, General -
Felician College
English/Language Arts Teacher Education