Experience

Flying Squirrel Holidays

• India
• Travel Arrangements
• 1 - 100 Employee

• International Travel Consultant

  • Dec 2022 - Present

  1) International Travel Consultant: - Outbound Group tour Sales & Operations (Kenya, South Africa, Egypt, Western Europe, England Scotland, Sri Lanka) - Inbound FIT Sales & Operations 2) Group Product Creation: - Liasing with Suppliers and created Group Tour Product documents for Winter 2022, Spring, Summer & Durga Puja 2023 3) Content: - Content Writing for company website for the Group tour products. - Content check for Social Media posts and Ads 1) International Travel Consultant: - Outbound Group tour Sales & Operations (Kenya, South Africa, Egypt, Western Europe, England Scotland, Sri Lanka) - Inbound FIT Sales & Operations 2) Group Product Creation: - Liasing with Suppliers and created Group Tour Product documents for Winter 2022, Spring, Summer & Durga Puja 2023 3) Content: - Content Writing for company website for the Group tour products. - Content check for Social Media posts and Ads



Timescape Holidays

• Kolkata, West Bengal, India

• Co-Founder. Marketing & Sales

  • Nov 2021 - Jul 2022

  1) Helped setup the firm. Setting up online (digital and social media) presence of the firm. Only organic: Zero Ad spend. Shared website and social media content and strategy responsibilities. Coordination with web-hosting provider and website developer. 2) Planning: costs, direction, launch, marketing. 3) Market intelligence and Inputs: Secondary research. 1) Helped setup the firm. Setting up online (digital and social media) presence of the firm. Only organic: Zero Ad spend. Shared website and social media content and strategy responsibilities. Coordination with web-hosting provider and website developer. 2) Planning: costs, direction, launch, marketing. 3) Market intelligence and Inputs: Secondary research.



Sartha Global Marketing LLP

• India
• Marketing Services
• 1 - 100 Employee

• Marketing And Public Relations Coordinator

  • Sep 2019 - May 2021

  * Making Weekly India market update report(Indian economy+Tourism+Aviation market updates) for 'Brand USA', and other USA state Tourism Board clients. * Creation of a database of social media influencers for marketing campaigns, and tracking social media activity of Indian media * Coordinating high profile trade events like arrangement for IMAX screenings at cinemas+arrangements at banquets for cocktail B2B parties. * Monthly PR Reports for client accounts * Market research : Industry news and activity tracking. * Coordinating activities of PR team : database management and records, Minutes of team meetings, emailers to consumer and travel trade media. Show less



Worldwide DMC Ltd

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Sales Executive

  • Mar 2019 - Aug 2019

  1) Revert travel agency queries with itinerary and costing (quote), for Europe 2) Suggest alternate itineraries, customize existing itineraries as per agent requests 3) Convert queries to confirmed sale over phone/email 1) Revert travel agency queries with itinerary and costing (quote), for Europe 2) Suggest alternate itineraries, customize existing itineraries as per agent requests 3) Convert queries to confirmed sale over phone/email



MHE Adventures (Mercury Himalayan Explorations Ltd.)

• India
• Travel Arrangements
• 1 - 100 Employee

• Internship Trainee

  • May 2018 - Jun 2018

  45 days internship with Mercury Himalayan Adventures Pvt. Ltd, New Delhi (one of India's premier adventure operators) at the headoffice and at their resort Bull's Retreat, Shivpuri. Operating and managing Front office, assisting in all resort operations, escorting clients on rafting trips and short morning treks, assisting in adventure activities like zipline, bungee etc. Learnt costing, trek route mapping, Djubo software operation, brochure creation. trip customisations. 45 days internship with Mercury Himalayan Adventures Pvt. Ltd, New Delhi (one of India's premier adventure operators) at the headoffice and at their resort Bull's Retreat, Shivpuri. Operating and managing Front office, assisting in all resort operations, escorting clients on rafting trips and short morning treks, assisting in adventure activities like zipline, bungee etc. Learnt costing, trek route mapping, Djubo software operation, brochure creation. trip customisations.



UBM plc

• United Kingdom
• Events Services
• 200 - 300 Employee

• Survey Volunteer

  • Feb 2018 - Feb 2018

  volunteered as a visitor cum exhibitor survey volunteer for UBM India (event organising company) at SATTE 2018 (India's biggest Travel trade fair). volunteered as a visitor cum exhibitor survey volunteer for UBM India (event organising company) at SATTE 2018 (India's biggest Travel trade fair).



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Senior Credit Services Executive

  • Jun 2012 - Sep 2016

  HSBC Electronic Data Processing Pvt Ltd.: * Customer Services Executive (HSBC Credit Cards for USA) assisting customers with credit card queries * Senior Credit Services Executive (Credit Approvals and Risk Management for UK & Canada). * Obtaining company(clients') financial documents and loan security details; * Preparing and sending official bank letters for corporate loan products like overdrafts, Bankers acceptance loans, LIBOR loans, Forward exchange contracts etc.; * Preparing applications for risk assessment of potential corporate customers as per their required products, and given collaterals; * Disbursing amounts to their accounts post approval : All this in liasion with HSBC relationship managers in UK & Canada. Show less



Wipro

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Customer Service Associate

  • Oct 2010 - Mar 2012

  WIPRO BPO: British Telecom customer service. Been in Top 3 customer service surveys (in a team of 40), throughout my employment here. WIPRO BPO: British Telecom customer service. Been in Top 3 customer service surveys (in a team of 40), throughout my employment here.