Computer Trainer for Digital Literacy Nonprofit

• Aug 2018 - Present

interacted effectively with people from different cultures. Delivered digital literacy training by providing 1-on-1 and small group training to help older adults improve their use of technology and the Internet. Assisted organization and their partners assess the training needs of communities and individuals and accomplish their learning goals. Selected and utilized appropriate materials to provide instruction that matches each learner’s skill level and interests. Acted as organization representative and liaison at the partner sites. Provided assistance to partners with outreach and promotion for digital literacy programs Supported evaluation efforts related to programs. Show less

Legal Assistant

• Jul 2017 - Present

Legal Assistant (Various assignments)

• Jan 2017 - Present

• Provided a full suite of legal consulting solutions for law firms and corporate legal departments. • Assisted lawyers by investigating facts, preparing legal documents, or researching legal precedents. • Conducted research to support a legal proceeding, to formulate a defense, or to initiate legal action. • Supported immigration attorneys and a team of paralegals handling removal defense and litigation before the Immigration Courts, the Board of Immigration Appeals, and the Federal Courts; preparing and filing immigrant visa petitions, applications for adjustment of status, U-Visas, asylum, and naturalization and other administrative applications before the Department of Homeland Security. • Inner ability to manage client relationships for high-volume clients and complex projects under short deadlines. • Strong attention to detail with the ability to work independently, multi-task, and prioritize assignments in a fast-paced environment. • Prepared affidavits and legal correspondence. • Strong organizational and excellent writing skills, computer literacy, and a keen interest in human rights and Immigration Law. • Fluent in Spanish and German (written and oral). • Provided consecutive and simultaneous interpretation between Spanish and English and vice versa. Performed sight translation. • Led three-way telephonic interpretations between Government representatives and low English proficiency individuals, as required. • Customer Relations: Extensive experience handling a variety of different clientele through various levels of communication, from customers, vendors, staff, faculty, distributors, publishers, and entrepreneurs. • Offer ed advanced computer skills in MS Office Suite and other applications/systems. Show less

Freelance Interpreter and Translator

• Jan 2010 - Present

•Helped remove the linguistic barriers ensuring access to justice by providing complete, unbiased, and accurate consecutive, simultaneous interpretation and sight translation services between English speakers and non-English or limited-English-proficient defendants, litigants, victims, or witnesses. •Provided simultaneous and consecutive interpretation and/or sight translation between English and Spanish during a variety of District and school meetings, legal proceedings, hearings, and home visits to assist District personnel, outside agency representatives, students and parents. •Translated complex and general written materials between English and Spanish. •Received 2012 Service Award for outstanding contribution during the 2012 Consolidated Primary elections. •Teamed with other interpreters and administrative assistants to provide conversation-based translation and mediation services to non-English speaking parties and individuals •Increased the employee productivity and the overall efficiency of the elections process by preserving the style, dialect, and formality of speech, as well as the depth and degree of motion expressed by the speaker. Show less

Part time Employment Support Administrative Assistant

• Jan 2016 - Dec 2016

• Assisted students in identifying resources for career decision making, scholarships, and job and labor market searches; Maintained and updated Career/Transfer Center resources for students and staff. • Performed routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers. • Completed initial eligibility screening and assessment over the phone and in person. • Set up and managed paper or electronic filing systems, recorded information, updated paperwork, maintained documents. Show less

Court Interpreter (Spanish/English- English/Spanish)

• Jan 2015 - Dec 2015

•Improved service delivery options available to limited English Proficiency (LEP) individuals that allow them to communicate effectively in person, over the phone, in writing, or through video during Social security Disability and supplemental security Income Hearings. •Helped remove the linguistic barriers ensuring access to justice by providing complete, unbiased, and accurate consecutive, simultaneous interpretation and sight translation services •Demonstrated high professional standards for courtroom demeanor and professional conduct. Show less

Translator / Citizenship & Immigration Services Assistant

• Apr 2015 - Jul 2015

•Managed and maintained files, reports and information systems or Databases. •Prescreened various applications and submissions by USCIS customers for accuracy, completeness of initial supporting documentation, and eligibility for benefits. • Supported the Adjudication Services Process by assisting US Immigration Services Attorneys, providing immigration services in accordance with the organization laws and policies. Staffed a citizenship workshop to assist applicants review their N-400 citizenship applications for quality and accuracy. •Provided accurate and useful information to customers and their representatives about immigration and citizenship benefits, promoting the awareness and understanding of citizenship, and ensuring the integrity of US immigration. •Translated, interpreted, and performed legal research. Managed files, databases and correspondence. Performed analysis on files, reports, and information systems or databases. Translated highly sensitive documents. Pre-screened various applications and submissions by USCIS customers for accuracy and completeness of initial supporting documentation and scheduled applicant appointments for interviews and citizenship workshops. Show less

Business Immigration Legal/ Executive Assistant

• Jan 2010 - Dec 2013

•Partnered with attorneys and Team Managers in the preparation, filing, and monitoring of pending employment-based immigration petitions and applications with the U.S. Citizenship and Immigration Service, Department of Labor and Department of State. •Built and maintained the workflow and framework that support the company immigration practices. Supported and scaled the company’s global immigration program in close coordination with internal stakeholders, external immigration counsel and dedicated teams. •Served as a liaison to the board of directors and senior management teams; organized and coordinated executive outreach and external relations efforts; and oversaw special projects. •Provided a bridge for smooth communication between the President's office and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff. •Analyzed case documents & prepared immigration applications (H-1B, L-1 and NIV Visas and naturalization applications) for governmental filling •Provided comprehensive immigration services for short- and long-term international assignments, permanent transfers and the local hire of foreign workers. •Advised on corporate immigration policies, handled audits and compliance investigations, and •Assisted clients in sponsoring employees for the full range of immigration benefits, from basic work permits to complex green card cases. •Maintained client/vendor relationships including, but not limited to, client correspondence, case coordination, co-counsel correspondence, preparation of visa and work permit applications and document procurement (i.e. authentications, legalizations, apostilles, etc). •Represented small, mid-size and large clients in all aspects of business immigration law. •Communicated with clients directly on a daily basis regarding the status of cases. •Managed a team of paralegals and legal assistants; assigned cases and tasks appropriately. Show less

Interpreter/ Translator

• Jan 2012 - Dec 2012

•Received 2012 Service Award for outstanding contribution during the 2012 Consolidated Primary elections •Teamed with other interpreters and administrative assistants to provide conversation-based translation and mediation services to non-English speaking parties and individuals •Increased the employee productivity and the overall efficiency of the elections process by preserving the style, dialect, and formality of speech, as well as the depth and degree of motion expressed by the speaker •Introduced processes and procedures that eliminated duplication and reduced time to successfully complete the election process Show less

Citizenship Preparation Immigration Assistant

• Jan 2010 - Dec 2010

•Conducted client intakes. Prepared immigration applications/petitions: drafted forms and supporting letters; gathered supporting documentation within expected timelines •Researched and reviewed applicable legal principles and precedents •Facilitated immigration workshop for support staff. Worked closely with Paralegals and attorneys on specific cases when required. •Maintained quality output in high volume, rapid turnover caseload. •Handled a large caseload at a time while emphasizing quality of work and timeliness. Provided general immigration information to 100+ clients on a one-on-one basis over a 6 month period •Conducted research to assist 4 lawyers and a team of 3 paralegals by investigating facts, preparing legal documents, and researching legal precedents to support legal proceedings in immigration by using USCIS databases •Provided administrative assistance including data entry, USCIS databases, answering phones, doing client intakes and filling •provided 100% guaranteed certified USCIS translation completed at a low flat rate within only 12-48 hours in English and Spanish. Show less

ESL Teacher

• May 2009 - Dec 2010

•Conducted English language assessments; taught one-on-one and group ESL lessons to 5 classes of 10-adult learners •Assisted in Job Search Advisory program by mentoring and supporting 15 students in their job search •Streamlined student job search strategies; shared tools to improve self-confidence and decision-making processes. •Assisted with recruiting, training and placing new AmeriCorps members. •Provided specialized instruction for the purposes of developing the students’ ability to effectively communicate in English. Show less

Bilingual Administrative Assistant

• Jan 2008 - Dec 2010

•Built, updated, enhanced and maintained database to track firm's 50 commercial and residential customers. •Developed marketing strategies to assist owners, internal sales reps, channel partners and sales team to win customers and achieve marketing success on new promotions.Closed with 62.5% increase of customers by end of 2nd year •Collaborated with company owners and channel partners on new promotions; shared ideas about enhancing customer care and development to a team of 20 dispersed team members •Prepared internal/external communications on behalf of senior management in English, Spanish and German. •Prepared reports, memos, business letters etc. using Google Applications, Word, Excel spreadsheets and Access. •Enhanced Marketing efforts through effective proposals and presentations. Show less

Language Instructor/Program Coordinator

• Mar 2000 - Dec 2007

•Developed specific functional specifications for deliverables, based on requirements; deliverables include course materials, business cases, lesson plans and related materials. •Taught 4 English classes each quarter for 45-50 students each; mentored and prepared 25 students per quarter for admissions requirements & entrance exams for West Point Military Academy; 30% were accepted into program. •Developed training materials which included presentations, written documents for students and instructors, configured training environments, and scripts for targetted classes. •Collected and analyzed knowledge and training requirements for instructors and students. •Collaborated with English instructors to revamp English curriculum over 2 months; implemented new curriculum in 2005 & trained 25 teachers over 2 years on delivery •Coordinated staff recruitment, selection & management according to organizational budget & needs across both branches. •Created and delivered 4 annual presentations on PowerPoint for prospective students, teachers & new military personnel. Show less