Personnel and Operations Coordinator

• Sep 2022 - Present

Service & Selling Manager

• Apr 2022 - Sep 2022

TAP Assistant Store Manager

• Dec 2021 - Apr 2022

Supervisor

• Sep 2021 - Apr 2022

Drove both the operations and sales of a $8 million store while balancing many competing priorities.Led a team of 80 associates to execute company directives and maintain brand standards while putting the customer first.Partnered with Store Leadership Team on a daily basis on how to maximize the store’s performance, and partner with HomeOffice associates on merchandising, marketing, asset protection, and other functions.Gave support to other stores in the districts for visual standards, store upkeep and sales.Assigned as Temporary Assistant Manager to support another location while the Assistant Store Manager is on maternityleave Show less

Keyholder

• Jun 2021 - Sep 2021

Managed and trained an average of 4 associates.Processed the unassisted delivery of merchandise, replenished and sorted the store with products.Performed store opening and closing procedures and all opera)ons regarding the POS and daily cash deposits.Made on the moment decisions regarding natural and man-made emergencies.Interviewed and hired seasonal associates.

Sales Associate

• Jul 2020 - Jun 2021

Stylist

• Mar 2021 - Sep 2021

Helped maintain the Customer Conversion Rate of about 15% in at Levi’s Mainline store. Closed an average of 3-4 AOS (Associate Online Sale) transactions boosting the average daily AOS to 14% . Supported the Supervisor and management staff with visual merchandising and standards. Helped maintain the Customer Conversion Rate of about 15% in at Levi’s Mainline store. Closed an average of 3-4 AOS (Associate Online Sale) transactions boosting the average daily AOS to 14% . Supported the Supervisor and management staff with visual merchandising and standards.

Social Media Manager

• Jun 2018 - Sep 2021

•Design, develop, and implement social media strategies that help local businesses create an online presence •Helped grow social media followings to 1000+ followers on Facebook, Twitter, and Instagram in 1 month. •Serve as a strategic advisor to CxOs and business executives by developing consistent colors, formats, and messaging to create a clear brand identity for clients based on the target market. •Provided customer service on social media by attending to all customer requests, complaints, and necessary follow-ups. Show less

Marketing and Lead Generation Associate

• Oct 2018 - Feb 2019

•Created copy and marketing campaigns for social media and email for a prefabricated container home company, and increased demand and lead generation by identifying Hivecube as a lifestyle brand for young couples and retirees. •Generated 10 leads a month and designed the sales and production roadmap focused on turning over 1 house every 16 months and selling up to 2 $45k homes each month. •Created copy and marketing campaigns for social media and email for a prefabricated container home company, and increased demand and lead generation by identifying Hivecube as a lifestyle brand for young couples and retirees. •Generated 10 leads a month and designed the sales and production roadmap focused on turning over 1 house every 16 months and selling up to 2 $45k homes each month.

Assistant Office Manager

• Sep 2016 - May 2018

•Maintained inventory of office supplies and ordered new computer and technical hardware semi-annually. •Attended to visitors including vendors, professors, visiting students, and external community members and filled out all necessary paperwork, and submitted and forwarded all logistics forms and permits for events to the required departments. •Maintained inventory of office supplies and ordered new computer and technical hardware semi-annually. •Attended to visitors including vendors, professors, visiting students, and external community members and filled out all necessary paperwork, and submitted and forwarded all logistics forms and permits for events to the required departments.

Founding Partner

• Oct 2015 - Dec 2017

Launched a community soup kitchen that provides 300 free lunches every Thursday at the University of Puerto Rico in Ponce. •Developed the organizational strategy, the organizational chart, and generated leads for donations and sponsors. •Recruited and managed 10 team members and volunteers, and acquired sponsorships from student organizations, staff organizations, Burger King, CPA organizations, and governmental organizations to serve and prepare food. •Oversaw donated supplies and weekly cash donations of $500, and purchased operational equipment including kitchen equipment and supplies and racks for the storage facility. •Secured support to expand the program to 2 meals a week in year 2with special events to feed the local homeless population. Show less