Raul Barrios

York Solutions, B2E Production Support Engineer at Maximus at York Solutions, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Chicago, Illinois, United States, US

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Credentials

  • Google IT Support Professional Certificate
    Coursera
    Aug, 2020
    - Nov, 2024
  • CompTIA A+ Certification
    CompTIA
    Jul, 2022
    - Nov, 2024

Experience

    • IT Services and IT Consulting
    • 200 - 300 Employee
    • York Solutions, B2E Production Support Engineer at Maximus
      • Apr 2023 - Present

      My primary responsibilities are:- Serve as the service team's Tier 1 support for reported production issues.- Work with individual SRE team to hand off issues as necessary.- Monitor Production logs and set up dashboard reports.

    • B2E Technical Training Consultant
      • Nov 2022 - Apr 2023

      Developed by York Solutions, Barriers to Entry is a comprehensive apprenticeship program creating associate software engineers. This immersive training covers Full Stack Java and Agile Methodologies.

    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Field Service Specialist
      • Oct 2022 - Nov 2022

      Provide IT Field Support to CPS (Chicago Public Schools) Provide IT Field Support to CPS (Chicago Public Schools)

    • United States
    • Motor Vehicle Manufacturing
    • General Manager
      • Sep 2020 - Mar 2022

      Establishment of MR Group IT Department where I was able to provide Technical Support (in-person and over the phone) to co-workers with Microsoft OS & macOS issues; connectivity and network problems; printers and main hardware replacement and/or configuration. Create new customer relationships as well as expand others Manage Staff and prepare work schedules and assign specific duties Generate new reports to measure productivity and keep track of the company’s data Personal Achievements: • Achieve $1.6M in sales in 2021, being the best year in sales since the company was created. • Increase by 40% the client portfolio. • Development of the Company Brand Product and Operation Procedures. • Oversaw the import of inventory from different countries (China, India, Mexico, and others) with an investment of more than $500,000 in products. • Managed a warehouse facility of 14,400sft, taking care of maintenance, product organization, equipment operation, and so on. • Implemented a Product Control System that allowed the company to keep track of inventory on hand (valuated at more than $1M), costs, selling prices, customers, and AP/AR Show less

  • Operadora de Terminales, S. A.
    • San José, Escuintla, Guatemala
    • Terminal Health, Safety, Security & Environment (HSSE) Specialist OTSA (JV Chevron & Shell), Guatema
      • Apr 2019 - Jun 2020

      Development of the following Management Systems: • Health & Safety Management System according to JIG standard. • Administration of Contractors Process (ADMOC) according to Chevron’s standard Led the following tasks • Investigation of all near loss & loss misses. • Risk and Hazards Management through a 275,000 barrels tank and other construction projects with a CAPEX value exceeding $2M • Definition of company’s strategic goals in HSSE matter for the following 3 years. • Update of company’s emergency response plan for various events (fire, explosions, ground & water oil spill, etc.) and HSE Case. • New workers and contractor’s safety training Fulfillment of Environmental legal requirements according to Guatemala’s laws. All tasks were performed in compliance with OTSA & partner’s strict safety regulations Show less

    • Terminal Operations Supervisor -OTSA (JV Chevron & Shell), Guatemala
      • Jan 2018 - Apr 2019

      Development of Process Safety Management according to ISO 3132 Led the following tasks: • Vessel approval to discharge at OTSA based on their Q88 • Quality control to keep and deliver every product according to each partner’s standard. • Daily/Monthly Storage control to ensure continuous dispatch and available room for next vessel. • New drivers dispatch and safety operations training. All tasks were performed in compliance with OTSA & partner’s strict safety regulations Development of Process Safety Management according to ISO 3132 Led the following tasks: • Vessel approval to discharge at OTSA based on their Q88 • Quality control to keep and deliver every product according to each partner’s standard. • Daily/Monthly Storage control to ensure continuous dispatch and available room for next vessel. • New drivers dispatch and safety operations training. All tasks were performed in compliance with OTSA & partner’s strict safety regulations

    • Terminal Maintenance supervisor OTSA (JV Chevron & Shell), Guatemala
      • Mar 2014 - Dec 2017

      Update and deployment of OTSA’s Preventive and Corrective Maintenance Program, that includes: • Elaborate new procedures or update the existing • Develop of new KPI and consistent tracking of them • Failure analysis and decision making to solve them. • Update of information (users, maintenance & installation manuals and drawings if needed) • Development of new data base of equipment, maintenance routines, spare parts, dates, etc. • Ensure the availability and reliability of the Terminal’s operations to our partners. All tasks were performed in compliance with OTSA & partner’s strict safety regulations Show less

    • Engineering assistant in Non-Destructive Test Servicios Industriales Especializados (SIE), Guatemala
      • May 2013 - Feb 2014

      • Update of procedures according to ASNT • Development of reports based on results obtained from tests and standards acceptance criteria (ASME10, AWS D1.1, API 653, etc.) • Support in carrying out the diverse of tests (Visual Test, Magnetic Test, Ultrasonic Test, Radiographic Test, etc.) • Update of procedures according to ASNT • Development of reports based on results obtained from tests and standards acceptance criteria (ASME10, AWS D1.1, API 653, etc.) • Support in carrying out the diverse of tests (Visual Test, Magnetic Test, Ultrasonic Test, Radiographic Test, etc.)

Education

  • Universidad de San Carlos de Guatemala
    Master en Gestión Industrial, Ingeniería industrial
    2016 - 2018
  • Universidad de San Carlos de Guatemala
    Ingeniero Mecánico, Mantenimiento mecánico industrial
    2008 - 2015
  • University of South Florida
    OSHA 30-Hour Outreach for General Industry, Tecnología/Técnico de seguridad industrial
    2020 -

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