Experience

Playtika

• Israel
• Computer Games
• 700 & Above Employee

• VIP Account Manager

  • Jul 2022 - Present

  Bucureşti, România



nShift

• United Kingdom
• Software Development
• 300 - 400 Employee

• Technical Associate

  • Feb 2021 - Aug 2022

  Bucharest, Romania - Provide reliable technical assistance to internal and external customers - Support in the development of programs to train the customer on how to properly use the company products - Meeting SLAs of the incoming tasks - Organise meetings with the customers in order to understand how they'll proceed to use the company application, and integrate it with the 3rd party software or addons



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Corporate Account Specialist

  • May 2020 - Jan 2021

  Braşov, Romania - Maintaining the relationship between the Vodafone company and its corporate clients - Collaborating with the sales team to achieve quotas while keeping clients satisfied and engaged - Assist with challenging client requests or issue escalations as needed

• Consultant Data Center

  • Sep 2019 - May 2020

  Braşov, Romania - Provide technical assistance and answers to users' questions related to network data mobile - Communicate clearly and effectively with end-users, colleagues, and management to quickly resolve issues and ensure customer satisfaction