Key Account Analyst

• Apr 2022 - Present

• Developing a solid relationship and communication between major key clients and internal teams.• Handling and resolving all issues and complaints from key clients and other parties.• Working closely with internal, external, and cross-functional teams to ensure all the material produced and supported has the finest quality.• Providing and delivered all client needs based on the designated timeline.• Providing and analyzing client data to identify ways to drive sales for better business insights in the future.• Planning and presenting reports on account progress, goals, and initiatives to share with team members, key clients, and possible use in future case studies or company training.• Develop a strategy to boost revenue, awareness, and traffic on key client products.• Creating competitive solutions and maintaining campaigns to join the market competitive, then providing report comparisons and evaluations. Show less

Key Account Manager

• Sep 2020 - Apr 2022

Receptionist

• May 2018 - Aug 2020

• Responsible for greeting the customer and delivering excellent service. • Providing explanations about product knowledge, treatments detail and estimate cost of treatment to the patient. • Receive incoming calls, chat, and arrange appointments for the patient with the dentist. • Developing and providing an overall welcoming environment. • Perform patient registration and payment transactions using an EDC machine, Debit Card, Credit Card, Cash, and Insurance. • Providing, coordinating, and validating claims for insurance administration. • Providing and validation cash flow administrative. • Take inventory of supplies and restock as needed. • Responsible to build strong, long-term, trust and loyal communication with the patient, clients, and other parties. Show less

Dental Assistant

• Jun 2014 - May 2016