Ratunatdia Meutia Maharani
Key Account Analyst at PT. Erafone dot com- Claim this Profile
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Bio
Credentials
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Dasar Microsoft Excel
MySkillJun, 2022- Nov, 2024 -
English Academy : Explorer 2 - CEFR Level A2.2
English Academy by RuangguruMay, 2022- Nov, 2024 -
Basic Grammar Online Class Program
IFLOW English Education CenterFeb, 2022- Nov, 2024 -
Masterclass: How To Become A Professional In Digital Marketing
Genius Digital Marketing IndonesiaSep, 2021- Nov, 2024 -
Microsoft Excel : Numerical Data
TechforIDSep, 2020- Nov, 2024
Experience
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PT. Erafone Dot Com
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Indonesia
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IT Services and IT Consulting
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1 - 100 Employee
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Key Account Analyst
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Apr 2022 - Present
• Developing a solid relationship and communication between major key clients and internal teams.• Handling and resolving all issues and complaints from key clients and other parties.• Working closely with internal, external, and cross-functional teams to ensure all the material produced and supported has the finest quality.• Providing and delivered all client needs based on the designated timeline.• Providing and analyzing client data to identify ways to drive sales for better business insights in the future.• Planning and presenting reports on account progress, goals, and initiatives to share with team members, key clients, and possible use in future case studies or company training.• Develop a strategy to boost revenue, awareness, and traffic on key client products.• Creating competitive solutions and maintaining campaigns to join the market competitive, then providing report comparisons and evaluations. Show less
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Key Account Manager
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Sep 2020 - Apr 2022
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PT Audy Mandiri Indonesia
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Sunter, Jakarta Utara
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Receptionist
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May 2018 - Aug 2020
• Responsible for greeting the customer and delivering excellent service. • Providing explanations about product knowledge, treatments detail and estimate cost of treatment to the patient. • Receive incoming calls, chat, and arrange appointments for the patient with the dentist. • Developing and providing an overall welcoming environment. • Perform patient registration and payment transactions using an EDC machine, Debit Card, Credit Card, Cash, and Insurance. • Providing, coordinating, and validating claims for insurance administration. • Providing and validation cash flow administrative. • Take inventory of supplies and restock as needed. • Responsible to build strong, long-term, trust and loyal communication with the patient, clients, and other parties. Show less
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Penggilingan Dental Clinic
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Penggilingan, Jakarta Timur
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Dental Assistant
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Jun 2014 - May 2016
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Education
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State University of Jakarta (Universitas Negeri Jakarta)
Bachelor's degree, Cosmetology Education -
MAN 8 Jakarta
Biology/Biological Sciences, General