Ratthanan Chamdee

Quality Assurance Manager at I&I Group PLC. - iiG
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Contact Information
us****@****om
(386) 825-5501
Location
Bangkok, Bangkok City, Thailand, TH
Languages
  • English -
  • Thai -

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Experience

    • Thailand
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Quality Assurance Manager
      • Oct 2022 - Present

    • Thailand
    • Software Development
    • 200 - 300 Employee
    • Test Manager
      • Jan 2021 - Oct 2022

    • Thailand
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Senior Quality Assurance Manager
      • Apr 2020 - Jan 2021

    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Testing Line Manager
      • Feb 2015 - Apr 2020

      Reporting directly to the Director, the position includes client contact at strategic or technical levels as well to estimating and evaluating of testing projects and processes. Supervision of a team of Testing Lead Engineers and Test Engineers which demands organizational, technical and management skills to ensure its optimal performance and development. • Manage direct report 30 staffs to support testing service with the global customer• Manage the overall team utilization (workload) to meet with the company expected• Perform recruitment process for hiring a new tester, interview, consider and decide• Manage occurred issue in efficiency way by working closely with a team member• Setup of QA processes and procedures and implemented them• Training of new team on the QA tools, processes and existing application architecture• Day to day task management by conducting daily stand up meetings• Build up problem-solving skill to all Senior Test Engineer and Test Engineer• Mentor, coach and train subordinates on a regular basis plus follow up to see the progress of each team member• Defect management• Managed overtime for team• Participated in bug review meetings to explain and prioritize issues with PMO, Development and Product Managers• Provided test strategies and managed different aspects of testing e.g. Functional, Smoke testing• Develop key members (i.e. STE, TE and/or Superstar) to next level of performance• Organize and motivate the team to keep morale up (especially in the tough situation)• Lead them by example (not just order) and also take full responsibility for any outcome• Deputy of Business continuity plan director to involve in a system of prevention and recovery from potential threats to the department Show less

    • Senior Test Engineer
      • Feb 2013 - Feb 2015

      Performs the full range of test services, often on large and complex aspects of the solution. Develops test plan methods and/or tools to effectively evaluate complex and/or critical aspects of the solution/requirements Designs and leads others to execute multiple test cases on a variety of solution components. Analyzes identify root causes and generate a range of solutions to address problems in complex and/or critical aspects of the solution.• Work closely with project managers and clients to ensure project schedules are not compromised• Liaise and communicate directly with the clients on specific testing issues• Lead and monitor other testers in working with build environments on big projects• Prepare of testing assets evaluation for new business and assist a project manager in the preparation of quotes for clients• Create testing processes and documents in order to simplify project work• Organize training of testers within the department as well as other departments if requested• Offer suggestions to enhance the quality and efficiency of production procedures Show less

    • Test Engineer
      • Feb 2010 - Feb 2013

      Creates and executes detailed, comprehensive and well-structured test plans/cases to determine if the solution meets requirements and quality standards. Estimates plans and coordinates testing activities. Develops and executes tests using appropriate tools and methods that effectively and efficiently evaluate functional and localization requirements. Identifies root causes, potential resolutions, and effectively communicates with the project team.• Estimate workload and resources required to finish a project on time• Prepare a checklist for a project by analyzing the product and work requirements • Support another test engineer to meet ship dates for testing products• Test with the guidance of a test plans the client product thoroughly paying particular attention to relevant checks required• To check\QA the work undertaken by Trainee Test Engineer Show less

Education

  • Mae Fah Luang University
    Bachelor of science in software engineering, Software Engineering
    2005 - 2009

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