Rattanak UNG

Technical Solutions Manager at Web Essentials
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Contact Information
us****@****om
(386) 825-5501
Location
Phnom Penh, Cambodia, KH

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Credentials

  • Creating Flowcharts for Beginners
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Interaction Design: Structure
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • PHP with MySQL Essential Training: 2 Build a CMS
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Visio Quick Tips
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Learning CodeIgniter 3
    LinkedIn
    Jun, 2021
    - Nov, 2024
  • Learning GitLab
    LinkedIn
    Jun, 2021
    - Nov, 2024
  • PHP Essential Training
    LinkedIn
    Jun, 2021
    - Nov, 2024
  • PHP Techniques: Pagination
    LinkedIn
    Jun, 2021
    - Nov, 2024
  • PHP with MySQL Essential Training: 1 The Basics
    LinkedIn
    Jun, 2021
    - Nov, 2024
  • React: Building Progressive Web Apps (PWAs)
    LinkedIn
    Jun, 2021
    - Nov, 2024
  • Software Architecture Foundations
    LinkedIn
    Jun, 2021
    - Nov, 2024

Experience

    • Cambodia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Solutions Manager
      • Jan 2022 - Present

      With my more than 18 years of experience in developing and handling multi-projects with strict delivery deadlines, stakeholders with a high-quality standard expectation. Also including years of project-leading experience, bring me the ability to work and collaborate with engineering teams, international organizations, and the government sector with effective communications. This cross-functional experience means I can talk technical and business effectively at the same time. Combined with technical solution know-how and social-economic knowledge, I am also considered as a great at problem-solving, taking initiative, being flexible, and also a highly motivated person. That is why Web Essential an international standard company; trusts and allows me to handle the following core responsible: o Developing technical concept and architecture design, including sophisticated microservices architecture models o Define work scope and deliverables o Lead client projects ensure service quality o Report and communicate with internal teams, management, client and stakeholders Show less

    • Italy
    • Non-profit Organizations
    • 700 & Above Employee
    • National Database Support Specialist - Fisheries
      • Jan 2022 - Present

      Being a consultant of this international standard organization, I am accountable in a various aspect to make sure the organization will function smoothly in terms of technical support as the following: - Advice on cloud/physical server options and in collaboration with National Database Specialist Fisheries and FiA staff, deploy the vessel database, following good practices for securing the database. - Develop a Vessel Database management system and detailed database documentation and manuals for all aspects of the user interface and administration. - Provide ongoing technical support to adjust and upgrade the system after deployment and advise on integration with FIMS, VMS and statistical system. - Work with the project communication and visibility expert on the development and dissemination of media and support the identification of good practices and lessons learned. - and Support project and FiA monitoring and evaluation activities through progress reporting and work planning. Show less

    • Cambodia
    • Research Services
    • MIS Technical Advisor
      • Oct 2017 - Dec 2021

      Being a leader in the technical field, I have been providing professional training and services to many local and international organizations or clients. The services include a wide range of technical aspects such as newly built apps from scratch, troubleshooting, and repairing a variety of technical aspects for clients. Those Apps includes mobile application on both iOS and Android, Web application, Networking and server as well as API integration, and so on. Being a leader in the technical field, I have been providing professional training and services to many local and international organizations or clients. The services include a wide range of technical aspects such as newly built apps from scratch, troubleshooting, and repairing a variety of technical aspects for clients. Those Apps includes mobile application on both iOS and Android, Web application, Networking and server as well as API integration, and so on.

    • Cambodia
    • International Trade and Development
    • 1 - 100 Employee
    • Business Intelligence Manager
      • Oct 2013 - Oct 2017

      The Business Intelligence Unit was designed to ensure the business process and the data quality assurance of the whole organization to meet the highest standard requirement. In anticipating higher productivity, BIU has set a clear goal, produced the Strategic Plan, and shared it with relevant stakeholders including partner organizations and the government agencies. Normally, BIU focused on collecting and validating primary and secondary data by using various data collection tools using different technology depending on the type of projects, as briefly described above, ranging from ensuring proper stock control to the performance management systems. Just to name a few, the ODK platform, storage API which links to our server, kobo toolbox fulcrum, etc., were designed and used to maintain records as well as to measure changes over time according to the WaterSHED’s results framework; and these are my key responsibilities. In addition, I did data analyses and helped to prepare organizational strategies as well as operational decisions. I took part in exploring innovative approaches or business platforms starting from software to hardware in order to enable the most outputs of the project. More importantly, one of the achievements was that BIU, under my initiative for developing a robust data collection tool call Smart Business App for our stakeholders’ daily usage, ultimately got the grant from DI (Development Innovations Cambodia, USAID). As part of my responsibility, I did many presentations about the achievements and challenges of the entire organization to local and international partners. Show less

    • Technical Lead
      • Sep 2008 - Oct 2013

      As a Technical Lead, I took the lead within the company regarding technology development. Additionally, I was also responsible for hiring and training additional support members in a business technical department. I was able to improve all aspects of project planning and resource management. Most of my daily tasks were about leading and monitoring the progress of all applications which were designed or built to meet the clients’ demands. As a Technical Lead, I took the lead within the company regarding technology development. Additionally, I was also responsible for hiring and training additional support members in a business technical department. I was able to improve all aspects of project planning and resource management. Most of my daily tasks were about leading and monitoring the progress of all applications which were designed or built to meet the clients’ demands.

    • Technical Support Specialist
      • Jun 2007 - Sep 2008

      I was tasked to develop the computer program, mainly MS Access, for the tax collection and recording system. I provided training courses to staff about the program so that they could take over the responsibilities. On the daily basis, I helped to enter the data and draft correspondences for the head of the Tax Office at Khand Dangkor. Moreover, I was responsible for IT-related tasks and administration for Tax Office and that has smoothened the operation, especially monthly income tax records, over the specified period. Show less

    • Cambodia
    • Non-profit Organization Management
    • 1 - 100 Employee
    • IT and Communication Assistant
      • Sep 2004 - Jun 2007

      Maintaining the website, network and electronic equipment were my main responsibilities among others. At the same time, IT technical support tasks were also assigned to me except for any confidential areas which need an IT manager. In addition, I also ensured that the correspondence between organization staff and outside agencies was done properly and timely. Among those, I was also involved in many activities in supporting to other departments within the organization. Maintaining the website, network and electronic equipment were my main responsibilities among others. At the same time, IT technical support tasks were also assigned to me except for any confidential areas which need an IT manager. In addition, I also ensured that the correspondence between organization staff and outside agencies was done properly and timely. Among those, I was also involved in many activities in supporting to other departments within the organization.

Education

  • RULL
    Economics and ITs, Economics
    2002 - 2006

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