Ratna Neou

Head of ACCA Cambodia at ACCA
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Contact Information
us****@****om
(386) 825-5501
Location
KH

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Experience

    • United Kingdom
    • Accounting
    • 700 & Above Employee
    • Head of ACCA Cambodia
      • Jun 2017 - Present

      • Provide strategic and visionary leadership for the development of annual plans and targets to deliver ACCA's strategic priorities and corporate plan in Cambodia to ensure a long-term and strategic positioning of the ACCA brand in the market• Develop and deliver a plan to increase registrations for ACCA and FIA to achieve its 2020 Strategy including developing and implementing business development and brand positioning• Ensure the Joint Examination Scheme and partnership with the national body and the National Accountancy Council delivers the targeted objectives for all the parties• Ensure a strong member value proposition to engage and drive member satisfaction and advocacy • Determine and take forward employer relationship management within Cambodia, to ensure employability for ACCA members and students and drive ACCA’s growth, influence and brand recognition. • Drive long-term and strategic positioning of the ACCA brand and achieve optimal recognition for ACCA in Cambodia by engaging at a strategic level, and developing strong relationships with ACCA stakeholders • Prepare and manage an approved budget for the development, administration and activities of ACCA in Cambodia• Accountable for the effective people management of the Cambodia team, on matters such as training, development and motivation in line with ACCA’s performance management, competency framework and objectives• Manage and report as required on the embedding of all plans, policies and procedures for the Cambodia office in support of ACCA’s Health and Safety requirements, those policies requiring implementation by ACCA’s People Directorate, all Business Support requirements, activities required by ACCA’s Markets, risk management and Corporate Assurance departments so that all policies and procedures are executed in Cambodia in line with corporate and legal requirements.

    • Acting Head of ACCA Cambodia
      • Sep 2016 - Jun 2017

    • Business Relationship Manager
      • 2010 - Sep 2016

      • Responsible to coordinate and execute relevant activities that enhance student’s development and performance in examinations.• Organise and coordinate examination review meeting annually, including preparation of reports to be submitted to London office.• Provide administrative support to ensure that examinations are conducted according to the strict guidelines.• Develop and maintain relationship with ACCA Approved Learning Partners’ students bodies, with the view to enhance level of management. Help coordinate the student development activities in collaboration with students bodies from local universities. Also identify and support newly registered learning partners with their registration with ACCA through Approved Learning Partners.• Responsible to maintain an up to date database of approved learning partners and computer base examination centres details including providing appropriate update to Glasgow office.• Develop and build a strong relationship with government bodies such as: Ministry of Economy and Finance, Kampuchea Institute of Certified Public Accountants and Auditors (KICPAA), National of Accounting Council (NAC), National of Audit Authority, General Department of Taxation, by support their officer capacity building. • Organise, coordinate marketing activities including career talks, student counseling, and share the promotional materials with key employers, universities and learning partners.• Organise events for members and employers engagement as part of the overall service delivery initiatives• Conduct, analyse and execute market intelligent survey, and keep abreast of competition and relay finding to the management on monthly basis to facilitate the management in the overall planning for marketing and promotion. • Make sure the market plans are implement and the expenditures are appropriate to the approved budget.

    • Operation and Marketing Manager
      • 2008 - 2010

      • Manage staff, prepare working schedules and assigning specific duties. • Set up Company regulations • Staff recruitment and Development • Review financial statements, sales and activity reports, and other data performance to measure productivity, target achievement and to determine areas needing cost reduction and program improvement. Manage to reach the sale target • Develop and implement product marketing strategies including advertising campaigns and sales promotions. • Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand. Analyze potential partner or customer relationship to sale the company product • Manage to do the proposal on event promotion • Create and Manage channel sales • Plan store layouts, and design displays • Online reporting every week on Apple Database website.

    • External Relations Coordinator
      • 2006 - 2008

      • Business Life Training Coordinator (Guest Lecture and CIST Lecture) • Present the CIST project and its student to companies and organization for the CIST products and services • Assist in designing communication material (Leaflet, Poster, and Newsletter) • Conduct and assist in interviews with business player • Managing and Update database’s contacts and reporting valuable information • Creating priority contact list place student for Internship • Persuade Local Company and NGO to accept CIST Student Internship • Problem solver and Negotiator between CIST Internship and Companies • Support Program manager and Project manager in sharing vision of the market • Market study on IT development in Cambodia • Analyzing the market needs and expectation • Adopt class material and develop training tools • Internship Coordination with Tutor and Company • Training Delivery to CIST students • Consist the business life training curriculum • Organize business conference and company visit

  • Western University
    • Kampong Cham, Cambodia
    • Director of Study Affairs and IT
      • 2004 - 2007

      • Set up LAN network & Internet Sharing for the whole university • Computer maintenance in the university • Computer Lecturer (Introduction to PC, Fundamental of Computer, Microsoft Office & Internet E-mail) • Control time teaching schedules for lecturers • Report all the student processes to Rector and Ministry • Set up regulation & schedule in university • Design and Update the training material • Prepare and update the university curriculum • Deal with student complain • Update all the student information

    • Cambodia
    • Banking
    • 1 - 100 Employee
    • Administrative Assistant and Accounts Operation
      • Sep 2004 - Jun 2006

      • Computering, Telephone and Camera TV maintenance • Record Stock In & Out • Compute a daily and monthly expenses • Office Supplier for staff in the bank departments • Making a report for manager • Transferred to Operation Department as the customer service • Dealing with customer complaints • Opened account for customer • Responsible for the deposit and transfer • Controlling on cheque deposit and clearing cheque • Computering, Telephone and Camera TV maintenance • Record Stock In & Out • Compute a daily and monthly expenses • Office Supplier for staff in the bank departments • Making a report for manager • Transferred to Operation Department as the customer service • Dealing with customer complaints • Opened account for customer • Responsible for the deposit and transfer • Controlling on cheque deposit and clearing cheque

Education

  • National University of Management
    Master's Degree, Business Management
    2013 - 2015
  • Royal University of Phnom Penh
    Bachelor's Degree, Computer Science
    2000 - 2004
  • National Institute of Management
    Bachelor's Degree, Marketing Management
    1998 - 2002

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