Experience

PT. Central Prima Kelola

• Indonesia
• Retail
• 1 - 100 Employee

• Senior officer

  • Jul 2016 - Present

  • Provides both clerical and administrative support on a day to day basis • Responsible for document filling and correspondence • Analysis and making of Purchase Requests, Purchase Orders of goods and the needs of departments and Vendor companies • Analysis and preparation of Weekly, Monthly and Annual reports to the core company (Agung Podomoro Group) • Checking and analyzing the Vendor company invoice • Analysis and making of the Department's Action plan & Business plan per year • Analysis and manufacturing of Key Performance Indicators (KPI) Departments, Vendor Employees, & Managers • Analysis of tender for partner companies • Analyze the determination and making of departmental and vendor company budgets Show less



PT. Bravo Security Indonesia

• Indonesia
• Human Resources
• 1 - 100 Employee

• CUSTOMER RELATION & MARKETING

  • Nov 2012 - Jul 2016

  • Handling calls and message • Responsible for document filling and correspondence • Making Bid and administrative documents for new clients • Assist for business meetings, internal meetings and business trips. • Accept any client complaints and provide solutions in coordination with the concerned division • Make a contract agreement with the client as well as filing all important client files • Collecting and preparing regular reports • Maintain good relationships with new clients and existing clients Show less



Aetra Air Jakarta Pt

• Indonesia
• Legal Services
• 1 - 100 Employee

• Customer Service Officer

  • Nov 2010 - Jul 2012

  • Receive customer complaints both direct visits, telephone and email • Providing solutions to customer problems • Provide information to customers about products and services • Make daily, monthly and annual reports for customer problems • Coordination with related divisions regarding customer complaints • Receive customer complaints both direct visits, telephone and email • Providing solutions to customer problems • Provide information to customers about products and services • Make daily, monthly and annual reports for customer problems • Coordination with related divisions regarding customer complaints



PT Mitra Piranti Usaha

• Indonesia

• SPECIAL SERVICE SUPPORT

  • Dec 2006 - Nov 2010

  • Receive complaints and provide solutions • Provide information to customers about products and services • Make daily, monthly and annual reports for all shipments complete with destination recipient data. • Maintaining good relations with new and existing clients • Ensure all shipments are well received by destination • Receive complaints and provide solutions • Provide information to customers about products and services • Make daily, monthly and annual reports for all shipments complete with destination recipient data. • Maintaining good relations with new and existing clients • Ensure all shipments are well received by destination