Experience

Villa-Finder.com

• Senior Concierge

  • Oct 2017 - Present

  ●Ensure smooth collection of payments and airport transfer details ●Liaise with Villa owners/ managers on guests arrival details and preferences ●Develop a range of services: car rental, meal requests, activities etc. ●Ensure smooth check-in and check-out of clients ●Dealing with customer service feedback/ complaint ●Ensure smooth collection of payments and airport transfer details ●Liaise with Villa owners/ managers on guests arrival details and preferences ●Develop a range of services: car rental, meal requests, activities etc. ●Ensure smooth check-in and check-out of clients ●Dealing with customer service feedback/ complaint



Monsieur Blonde

• Indonesia
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Marketing Wholesale and Online Store

  • Apr 2017 - Sep 2017

  ●In charge of wholesale and website orders ●Updating website ●Quality Control ●Managing complaints ●After-sales service ●In charge of wholesale and website orders ●Updating website ●Quality Control ●Managing complaints ●After-sales service



Institut Français Indonesia

• Indonesia
• Government Relations Services
• 1 - 100 Employee

• Responsable Médiathèque

  • Oct 2011 - Jun 2016

  ●Ensuring the proper functioning of the media library and the service to users ●Proposing and organizing the animation in close collaboration with the cultural and education departments ●Participating in different events for the promotion of higher education in France, French language and culture (EHEF 2013 and 2014, JATIM FAIR, Education Fair, IFI’s Open House) ●Giving informations to visitors concerning visa, French courses etc. ●Ensuring the proper functioning of the media library and the service to users ●Proposing and organizing the animation in close collaboration with the cultural and education departments ●Participating in different events for the promotion of higher education in France, French language and culture (EHEF 2013 and 2014, JATIM FAIR, Education Fair, IFI’s Open House) ●Giving informations to visitors concerning visa, French courses etc.