Experience

Alila Manggis

• Indonesia
• Hospitality
• 1 - 100 Employee

• General Manager

  • Jul 2023 - Present

  One of Bali's best kept secrets, Alila Manggis is a secluded, stylish seaside resort in Manggis, East Bali. Set amidst a coconut grove, the resort nestles between the sea and the majestic Mount Agung, Bali's most sacred mountain. All rooms and suites face the ocean with clear views across the straits to Nusa Penida. A contemporary interpretation of traditional Balinese architecture is artfully combined with modern amenities to create a relaxed environment in harmony with its natural… Show more One of Bali's best kept secrets, Alila Manggis is a secluded, stylish seaside resort in Manggis, East Bali. Set amidst a coconut grove, the resort nestles between the sea and the majestic Mount Agung, Bali's most sacred mountain. All rooms and suites face the ocean with clear views across the straits to Nusa Penida. A contemporary interpretation of traditional Balinese architecture is artfully combined with modern amenities to create a relaxed environment in harmony with its natural surroundings. Show less One of Bali's best kept secrets, Alila Manggis is a secluded, stylish seaside resort in Manggis, East Bali. Set amidst a coconut grove, the resort nestles between the sea and the majestic Mount Agung, Bali's most sacred mountain. All rooms and suites face the ocean with clear views across the straits to Nusa Penida. A contemporary interpretation of traditional Balinese architecture is artfully combined with modern amenities to create a relaxed environment in harmony with its natural… Show more One of Bali's best kept secrets, Alila Manggis is a secluded, stylish seaside resort in Manggis, East Bali. Set amidst a coconut grove, the resort nestles between the sea and the majestic Mount Agung, Bali's most sacred mountain. All rooms and suites face the ocean with clear views across the straits to Nusa Penida. A contemporary interpretation of traditional Balinese architecture is artfully combined with modern amenities to create a relaxed environment in harmony with its natural surroundings. Show less


Independent Hospitality Professional
• United States
• Hospitality
• Independent Hospitality Professional

  • 2020 - Jul 2023

The Cabochon Hotel
• General Manager

  • Jan 2018 - Dec 2019


AMAN

• Non-profit Organization Management
• 1 - 100 Employee

• Resident Manager

  • Feb 2017 - Dec 2017

• Reservations Manager

  • Aug 2014 - Jan 2017

• Front Office & Reservations Manager

  • 2013 - 2013

  Amanresorts makes its debut in Vietnam with a contemporary beachside resort alongside a full-service Aman Spa. Named for the Sanskrit-derived word for ‘peace’ and nơi meaning ‘place’, Amanơi is a tranquil retreat situated on a beautiful white-sand beach overlooking spectacular Vinh Hy Bay. Amanresorts makes its debut in Vietnam with a contemporary beachside resort alongside a full-service Aman Spa. Named for the Sanskrit-derived word for ‘peace’ and nơi meaning ‘place’, Amanơi is a tranquil retreat situated on a beautiful white-sand beach overlooking spectacular Vinh Hy Bay.



Banyan Tree Hotels & Resorts

• Manager, Reservations & Revenue

  • Aug 2011 - Nov 2012

• Assistant Manager, Reservations

  • May 2011 - Jul 2011

• Pre-Opening PA - AFOM

  • Aug 2008 - Apr 2011



Bulgari Hotels & Resort Bali

• Assistant Front Office Manager

  • 2006 - 2008

  Main area of responsibilities: Manage and develop Guest Service Agents (GSA) service Manage and develop Foreign Guest Relations Officer (GRO) service Provide training and manage Airport Representatives, Bellmen and Retail Attendants Duties: Promoted to position of Assistant Front Office Manager (AFOM), responsibilities to manage FO unit to ensure smooth and outstanding operation in the Front Office area, as one of the key elements of guest’s luxury experience in Bulgari… Show more Main area of responsibilities: Manage and develop Guest Service Agents (GSA) service Manage and develop Foreign Guest Relations Officer (GRO) service Provide training and manage Airport Representatives, Bellmen and Retail Attendants Duties: Promoted to position of Assistant Front Office Manager (AFOM), responsibilities to manage FO unit to ensure smooth and outstanding operation in the Front Office area, as one of the key elements of guest’s luxury experience in Bulgari Hotels and Resorts Bali. Manage the advance locking and suite allocations according to Reservations and guest’s profile. Prepare and control schedule for all units and the AFOM team for proper coverage in all areas, according to Hotel level of business. Develop, tailor and manage local Standard Operating Procedures (SOP) to comply with the Corporate standard. Manage training program for new hires to ensure adequate initial knowledge on the hotel operation and standard service, including new hire orientation program. Show less Main area of responsibilities: Manage and develop Guest Service Agents (GSA) service Manage and develop Foreign Guest Relations Officer (GRO) service Provide training and manage Airport Representatives, Bellmen and Retail Attendants Duties: Promoted to position of Assistant Front Office Manager (AFOM), responsibilities to manage FO unit to ensure smooth and outstanding operation in the Front Office area, as one of the key elements of guest’s luxury experience in Bulgari… Show more Main area of responsibilities: Manage and develop Guest Service Agents (GSA) service Manage and develop Foreign Guest Relations Officer (GRO) service Provide training and manage Airport Representatives, Bellmen and Retail Attendants Duties: Promoted to position of Assistant Front Office Manager (AFOM), responsibilities to manage FO unit to ensure smooth and outstanding operation in the Front Office area, as one of the key elements of guest’s luxury experience in Bulgari Hotels and Resorts Bali. Manage the advance locking and suite allocations according to Reservations and guest’s profile. Prepare and control schedule for all units and the AFOM team for proper coverage in all areas, according to Hotel level of business. Develop, tailor and manage local Standard Operating Procedures (SOP) to comply with the Corporate standard. Manage training program for new hires to ensure adequate initial knowledge on the hotel operation and standard service, including new hire orientation program. Show less



Amanresorts Indonesia

• Executive Assistant

  • 2002 - 2006

  • Assisting Area Manager in the daily operations of Amanusa Hotel and Amanresorts Indonesia, and communication with Amanresorts International. • Activity coordinator with F&B Department and other related Departments for special functions at Amanusa ie. wine dinner, art exhibition, group dinner functions and wedding. • Assisting Area Manager in managing The Amanusa Club membership. • Designing and coordinating production of Aman Indo flyer, greeting cards and Amanusa wedding slide… Show more • Assisting Area Manager in the daily operations of Amanusa Hotel and Amanresorts Indonesia, and communication with Amanresorts International. • Activity coordinator with F&B Department and other related Departments for special functions at Amanusa ie. wine dinner, art exhibition, group dinner functions and wedding. • Assisting Area Manager in managing The Amanusa Club membership. • Designing and coordinating production of Aman Indo flyer, greeting cards and Amanusa wedding slide presentation. • Handled centralized administration, distribution and storage of Amanresorts properties brochures for Amanresorts Indonesia properties. Show less • Assisting Area Manager in the daily operations of Amanusa Hotel and Amanresorts Indonesia, and communication with Amanresorts International. • Activity coordinator with F&B Department and other related Departments for special functions at Amanusa ie. wine dinner, art exhibition, group dinner functions and wedding. • Assisting Area Manager in managing The Amanusa Club membership. • Designing and coordinating production of Aman Indo flyer, greeting cards and Amanusa wedding slide… Show more • Assisting Area Manager in the daily operations of Amanusa Hotel and Amanresorts Indonesia, and communication with Amanresorts International. • Activity coordinator with F&B Department and other related Departments for special functions at Amanusa ie. wine dinner, art exhibition, group dinner functions and wedding. • Assisting Area Manager in managing The Amanusa Club membership. • Designing and coordinating production of Aman Indo flyer, greeting cards and Amanusa wedding slide presentation. • Handled centralized administration, distribution and storage of Amanresorts properties brochures for Amanresorts Indonesia properties. Show less