Experience

Rathi Transpower Private Ltd

• India
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Manager - Customer Support

  • Sep 2021 - Present

  Responsible of functioning Customer Support Department, monitoring Order Management, Expedites, Deliveries. Managing team associates. Reviewing contracts of customer, price verification & Inspection call. Responsible for Departmental KPI monitoring, CIP Project, ISO Audit, Cusotmer Satisfaction Index, Kaizen, 5S Activities. Weekly preparation of functional reports & meeting & review with Department HOD. Weekly review with Senior management on periodic business progess. Responsible of functioning Customer Support Department, monitoring Order Management, Expedites, Deliveries. Managing team associates. Reviewing contracts of customer, price verification & Inspection call. Responsible for Departmental KPI monitoring, CIP Project, ISO Audit, Cusotmer Satisfaction Index, Kaizen, 5S Activities. Weekly preparation of functional reports & meeting & review with Department HOD. Weekly review with Senior management on periodic business progess.



Vishay Intertechnology, Inc.

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Customer Service Supervisor

  • May 2008 - Sep 2021



FAG Bearings India Ltd (FAG)

• India
• Motor Vehicle Manufacturing
• 200 - 300 Employee

• MSR (Distribution support)

  • Jul 2006 - May 2008