Rathna Kashyap

User Experience Researcher at DemocracyLab
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Contact Information
us****@****om
(386) 825-5501
Languages
  • English Native or bilingual proficiency
  • Spanish Limited working proficiency
  • Kannada Limited working proficiency
Skills

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Ankita G.

Rathna is quite sincere with her work and is dedicated to the cause. She is curious to learn and is always ready to explore new research opportunities. Since the time we have started working together, I feel she has grown substantively. She is an invaluable member of our team at Democracy Lab.

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Credentials

  • UX Design: From Concept to Prototype
    University of Michigan
    May, 2022
    - Nov, 2024
  • Evaluating Designs with Users
    University of Michigan
    Mar, 2022
    - Nov, 2024
  • Understanding User Needs
    University of Michigan
    Feb, 2022
    - Nov, 2024
  • Introduction to User Experience Principles and Processes
    University of Michigan
    Jan, 2022
    - Nov, 2024

Experience

  • DemocracyLab
    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • User Experience Researcher
      • Jan 2022 - Present

      Created and conducted end-to end research using user insights and interviews, user personas, affinity diagrams, aggregated empathy map and user journey maps Applied generative research methods such as secondary research, competitive analysis and surveys Analyzed and presented research insights and recommendations Implemented improvements of DemocracyLab’s website by collaborating with senior researchers and cross-functional teams. Took on leadership roles as a UX Researcher while… Show more Created and conducted end-to end research using user insights and interviews, user personas, affinity diagrams, aggregated empathy map and user journey maps Applied generative research methods such as secondary research, competitive analysis and surveys Analyzed and presented research insights and recommendations Implemented improvements of DemocracyLab’s website by collaborating with senior researchers and cross-functional teams. Took on leadership roles as a UX Researcher while working closely with other researchers in DemocracyLab. Show less Created and conducted end-to end research using user insights and interviews, user personas, affinity diagrams, aggregated empathy map and user journey maps Applied generative research methods such as secondary research, competitive analysis and surveys Analyzed and presented research insights and recommendations Implemented improvements of DemocracyLab’s website by collaborating with senior researchers and cross-functional teams. Took on leadership roles as a UX Researcher while… Show more Created and conducted end-to end research using user insights and interviews, user personas, affinity diagrams, aggregated empathy map and user journey maps Applied generative research methods such as secondary research, competitive analysis and surveys Analyzed and presented research insights and recommendations Implemented improvements of DemocracyLab’s website by collaborating with senior researchers and cross-functional teams. Took on leadership roles as a UX Researcher while working closely with other researchers in DemocracyLab. Show less

  • Co-Creation Nation
    • Jr. UX Researcher
      • Sep 2021 - Oct 2021

      Volunteered at Co-Creation Nation which is an open-source mobile/web digital civic engineering platform that helps rural and under-resourced governments and community based-organizations Utilized Notion and Figma UX Research tools to analyze usability studies with users Facilitated the development of user surveys/questionnaires to gather qualitative data about user experiences Analyzed qualitative data and created empathy maps Collaborated with the UX design team to help implement… Show more Volunteered at Co-Creation Nation which is an open-source mobile/web digital civic engineering platform that helps rural and under-resourced governments and community based-organizations Utilized Notion and Figma UX Research tools to analyze usability studies with users Facilitated the development of user surveys/questionnaires to gather qualitative data about user experiences Analyzed qualitative data and created empathy maps Collaborated with the UX design team to help implement research findings. Show less Volunteered at Co-Creation Nation which is an open-source mobile/web digital civic engineering platform that helps rural and under-resourced governments and community based-organizations Utilized Notion and Figma UX Research tools to analyze usability studies with users Facilitated the development of user surveys/questionnaires to gather qualitative data about user experiences Analyzed qualitative data and created empathy maps Collaborated with the UX design team to help implement… Show more Volunteered at Co-Creation Nation which is an open-source mobile/web digital civic engineering platform that helps rural and under-resourced governments and community based-organizations Utilized Notion and Figma UX Research tools to analyze usability studies with users Facilitated the development of user surveys/questionnaires to gather qualitative data about user experiences Analyzed qualitative data and created empathy maps Collaborated with the UX design team to help implement research findings. Show less

  • University of California, Santa Cruz
    • United States
    • Higher Education
    • 700 & Above Employee
    • UX Research Assistant/Student
      • Jan 2020 - Feb 2021

      CalFire UX Research project July 2020 - Feb. 2021 Redesigned CalFire website using Figma Conducted generative and evaluative research techniques(individual user interviews, moderated and unmoderated usability testing). People with Disabilities and Autism UX Research project Oct. 2020 - Dec. 2020 … Show more CalFire UX Research project July 2020 - Feb. 2021 Redesigned CalFire website using Figma Conducted generative and evaluative research techniques(individual user interviews, moderated and unmoderated usability testing). People with Disabilities and Autism UX Research project Oct. 2020 - Dec. 2020 Implemented assistive technology to improve emotional expression Applied qualitative and quantitative methods to collect results. Wildfire Detection Project Oct. 2020 - Dec 2020 Designed Wildfire detection system using AI/Deep Learning & Convolutional Neural Networks (CNN) Comparison study: Natural and Artificial Intelligence Human-Centered Design UX Research project Jan. 2020 - Mar. 2020 Project goal was to redesign UC Santa Cruz’s Undergraduate Research website. Incorporated quantitative methods and qualitative methods such as user interviews and user testing to understand what are students needs and pain points using the current undergraduate research website. Show less CalFire UX Research project July 2020 - Feb. 2021 Redesigned CalFire website using Figma Conducted generative and evaluative research techniques(individual user interviews, moderated and unmoderated usability testing). People with Disabilities and Autism UX Research project Oct. 2020 - Dec. 2020 … Show more CalFire UX Research project July 2020 - Feb. 2021 Redesigned CalFire website using Figma Conducted generative and evaluative research techniques(individual user interviews, moderated and unmoderated usability testing). People with Disabilities and Autism UX Research project Oct. 2020 - Dec. 2020 Implemented assistive technology to improve emotional expression Applied qualitative and quantitative methods to collect results. Wildfire Detection Project Oct. 2020 - Dec 2020 Designed Wildfire detection system using AI/Deep Learning & Convolutional Neural Networks (CNN) Comparison study: Natural and Artificial Intelligence Human-Centered Design UX Research project Jan. 2020 - Mar. 2020 Project goal was to redesign UC Santa Cruz’s Undergraduate Research website. Incorporated quantitative methods and qualitative methods such as user interviews and user testing to understand what are students needs and pain points using the current undergraduate research website. Show less

Education

  • University of California, Santa Cruz
    Bachelor of Science - BS, Cognitive Science
  • University of Michigan
    Online Certificate Specialization, User Experience Research and Design
    2021 -

Community

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