Experience

Webhelp

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Technical Solutions Representative for Google Cloud Platform

  • May 2022 - Present

  I am working with multiple Google Cloud Platform products while troubleshooting issues that the customers are encountering. I am debugging the customer's issues from my end and actively communicating with multiple engineering teams to improve the overall satisfaction while using GCP products. Using telemetry tools to dig further into the customer's issue, solve it, and ensure the workflow of the customer's infrastructure. Offering support for Google Cloud Platform at Webhelp Romania for the serverless products which are based on multiple programming languages: Python, Java, Node JS, SQL. Show less



The Mariner North

• Maritime Transportation
• 1 - 100 Employee

• Server - Work and Travel USA

  • May 2021 - Oct 2021

  During this summer exchange students program i gained new knowledge of the world and its cultures, valuable life experience, and new friends. Also this program helped me to improve my skills such as how to handle pressure or stress, how to adapt to different situations and of course my English skills. During this summer exchange students program i gained new knowledge of the world and its cultures, valuable life experience, and new friends. Also this program helped me to improve my skills such as how to handle pressure or stress, how to adapt to different situations and of course my English skills.



Unilever

• United Kingdom
• Manufacturing
• 700 & Above Employee

• Sales Agent

  • Jul 2018 - Apr 2021

  ▪Developing and maintaining key relationships with clients. ▪Answering customer questions and responding quickly to problems and complaints in person, on phone and by email. ▪Continuously meet sales goals via strategic prospecting. ▪Negotiating and securing contracts with key clients. ▪Developing and maintaining key relationships with clients. ▪Answering customer questions and responding quickly to problems and complaints in person, on phone and by email. ▪Continuously meet sales goals via strategic prospecting. ▪Negotiating and securing contracts with key clients.



Work and Travel - USA

• 1 - 100 Employee

• Customer support - Work and Travel USA

  • Jun 2017 - Oct 2017

  • Learning about menu items and memorizing cocktail recipes. • Taking orders, preparing drinks, bussing tables, opening tabs, and processing payments especially during peak hours. • Speaking to customers, answering questions, handling complaints. • Maintain records and report levels of usage to assist in reordering process and ensuring that delivered items are stored properly. • Learning about menu items and memorizing cocktail recipes. • Taking orders, preparing drinks, bussing tables, opening tabs, and processing payments especially during peak hours. • Speaking to customers, answering questions, handling complaints. • Maintain records and report levels of usage to assist in reordering process and ensuring that delivered items are stored properly.