Experience

RPC

• Slovakia
• IT Services and IT Consulting
• 100 - 200 Employee

• IT Configurator & Data Manager at Regional Card Processing Centre

  • Jan 2017 - Present

  As part of configuration team I am maintaining a logical model of an data infrastructure in WAY4 system in cooperation with configuration management. In large extent, my part of business was identification, monitoring, control and providing information about individual configuration items. I am also working on configuration items during the software development life cycle (SDLC). The cooperation with all other teams involved in the process, is crucial (BA,QA, Process mgmt, Relationship mgmt. ) in terms to achieve daily tasks. Participation in the management of the testing as support of configuration changes and participation in the monitoring of the system in terms of data management is in needed as well as proposal and creation of test cases and taking responsibility for their accuracy. I am expirienced with: -OpenWay WAY4 card system (advanced) -JIRA management software -QMF IBM -IBM Cognos (basics) -Oracle Hyperion Show less



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Global reporting specialist

  • Nov 2014 - Dec 2016

  • design, creation and configuration of ad-hoc reports, programmed in Brio/Hyperion, IBM Cognos Report Studio, IBM Framework manager,QMF via SQL• migration of Hyperion reports to IBM Cognos environment• creation and editing scorecard and MSA reports for the management • service of existing report database (support of requests coming from internal customers)• solving claims and discrepancies of data in existing reports• creation of ad-hoc reports in MS Excel for setting up the foundation of scorecard and metrics in our department• creation of presentations on daily basis• as secondary job role was establishing supportive communication with internal customers about their issues with internal security software (WST) ◘ Project participation: • establishing of Asset management MSA report • creation of internal social media webpage regarding of information about IBM workstations around the globe (process of obtaining, service and support) • IBM Cognos migration of whole DB of existing reports from Hyperion tool • participation on Agile workshop while being implemented in to our department Show less

• Software Licence Administrator, SLM

  • Aug 2013 - Nov 2014

  • responsibility for receiving, validating and processing of the software license requests in Maximo system•validation of justifications and proper processing and entitlement of customers with requested license•daily communication with internal customers via phone and email•participation on team projects



Excel Building Management

• Australia
• Facilities Services
• 1 - 100 Employee

• Appartment building Concierge

  • Jun 2012 - Apr 2013

  Performing personal services as concierge for tenants in the high-rise building. Responsibility for whole building during the time of performing duties. Performing personal services as concierge for tenants in the high-rise building. Responsibility for whole building during the time of performing duties.