Rasmus Kjellman

CEO at Benchmarking | Alliance
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Stockholm County, Sweden, SE
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Experience

    • Sweden
    • Hospitality
    • 1 - 100 Employee
    • CEO
      • Jun 2023 - Present

      Benchmarking Alliance is the leading provider for benchmarking within the hospitality business in the Nordics. We increase hotels and conference centers revenue by providing the best service for benchmarking. Benchmarking Alliance is a SaaS company founded in 2010 by three founders. In 2022 Benchmarking Alliance became part of Nordtech Group. Benchmarking Alliance is today focusing on the Swedish, Norwegian, Finnish, Danish, Icelandic, Estonian, Latvian, Lithuanian, Mexican and Spanish… Show more Benchmarking Alliance is the leading provider for benchmarking within the hospitality business in the Nordics. We increase hotels and conference centers revenue by providing the best service for benchmarking. Benchmarking Alliance is a SaaS company founded in 2010 by three founders. In 2022 Benchmarking Alliance became part of Nordtech Group. Benchmarking Alliance is today focusing on the Swedish, Norwegian, Finnish, Danish, Icelandic, Estonian, Latvian, Lithuanian, Mexican and Spanish markets. Show less

    • Sweden
    • Software Development
    • 1 - 100 Employee
    • Operational Advisor
      • Jun 2023 - Present

      Advising portfolio companies at Nordtech Group.

    • United States
    • Construction
    • Founder, owner
      • Apr 2023 - Present

      Consulting, advising

    • Sweden
    • Software Development
    • 1 - 100 Employee
    • CEO
      • Sep 2019 - Jun 2023

      Kundo is a SaaS company that provides a modern product for digital customer service. Kundo serves approx. 500 customers within the Nordics (focus on Sweden, Norway, Finland) and an annual recurring revenue (ARR) of approx. 65 MSEK (~€6M). Kundo has 50 employees based in offices in Stockholm, Oslo, Helsinki and Malmö. Kundo helps customer service organizations to communicate with their customers through mail, chats, social media, forums, phone, knowledge bases and help centers. Kundo… Show more Kundo is a SaaS company that provides a modern product for digital customer service. Kundo serves approx. 500 customers within the Nordics (focus on Sweden, Norway, Finland) and an annual recurring revenue (ARR) of approx. 65 MSEK (~€6M). Kundo has 50 employees based in offices in Stockholm, Oslo, Helsinki and Malmö. Kundo helps customer service organizations to communicate with their customers through mail, chats, social media, forums, phone, knowledge bases and help centers. Kundo provides a customer friendly product, focused on collaboration and efficiency. Kundo's mission is to make customer service the very heart of every organization, by means of efficient service, more satisfied customers and greater business insight. Kundo was founded by four founders in 2010. In 2018 Cloud Capital joined as an investor and in 2020 Standout Capital invested in Kundo. Key Accomplishments: ▪️ Growth of annual recurring revenue with ~65% from 40 MSEK (~€3,5M) ARR to >65 MSEK (~€6M) ARR. ▪️ Established NRR >100%. ▪️ Raised 50 MSEK (~€4,5M) of capital during first 6 months. ▪️ Developed Go-to-Market model from a full outbound model to a more inbound driven model. ▪️ Introduced Kundo on the Finnish market (and took Kundo from two to four offices). ▪️ Navigated through covid-19, new owner structures and different board constellations. ▪️ Turned organization to increased profitability. ▪️ Many personal learnings about SaaS and leading SaaS businesses. ▪️ Finalist in "SaaS-leader of the year" (2022, Breakit). I am proud to have been part of the Kundo team throughout this journey and am excited to see what the future holds. Show less

    • Information Technology & Services
    • Board Member
      • Apr 2013 - Aug 2019

    • CEO
      • Oct 2015 - Apr 2019

      Responsible for the entire organization with 80+ employees. Responsible for daily operation, strategy, finance, legal, project planning, coaching, leading leaders, etc. I was highly involved in both business development and talent acquisition. Dynabyte is an IT consultant firm working with systems development, systems architecture and agile project management for clients within the digital industry. Dynabyte is organized in teams; 10 Consultant Teams (working with e.g. Java, .NET… Show more Responsible for the entire organization with 80+ employees. Responsible for daily operation, strategy, finance, legal, project planning, coaching, leading leaders, etc. I was highly involved in both business development and talent acquisition. Dynabyte is an IT consultant firm working with systems development, systems architecture and agile project management for clients within the digital industry. Dynabyte is organized in teams; 10 Consultant Teams (working with e.g. Java, .NET, JavaScript), Sales, Talent Acquisition, Finance & Employee Services, PR & Marketing and People Operations. During the years as CEO of Dynabyte I transformed the organization and leadership to a modern, transparent and engaging model. This has become an important part of Dynabyte’s employer brand and business strategy. Dynabyte was ranked one of Sweden’s Best Employers and I was a finalist in both ”Sweden’s Most Innovative Leader” (2018, Chef magazine) and ”Trust Star - Inspiring Leadership of the Year” (2019, Great Place To Work). When I first started at Dynabyte we were about 20 employees and when I stepped down as CEO we were 83. In 2015 (as I became CEO) revenue was 64 MSEK (EBITDA 2 MSEK), in 2019 (when I stepped down as CEO) revenue was (forecasted) 74 MSEK (EBITDA 5 MSEK). I am proud of being a vital part of the growth and wealth of the organization.

    • COO
      • May 2013 - Sep 2015

      COO (Swedish: vice VD). Working with and growing most aspects of Dynabyte, its business and organization. Focusing on mentoring and coaching technical leaders as well as talent acquisition and business development.

    • Head of Consulting
      • Apr 2012 - May 2013

      Stockholm, Sweden Developing and managing Dynabyte's entire consultant organization. Migrated the organization from an organization divided in business units to one large consulting organization. Focusing on mentoring and coaching technical leaders as well as talent acquisition and business development.

    • Business Unit Manager
      • Oct 2010 - Apr 2012

      Forming, developing and managing Dynabyte's business unit for systems development. My first year working with sales my contracts were worth approximately 15 MSEK. The second year my contracts represented half of Dynabyte’s total revenue and from there business made, or initiated, by me has continued to grow. In 2012 appointed as one of Sweden’s best systems developers by Computer Sweden.

    • Sales Manager and Team Manager
      • Feb 2010 - Oct 2010

      Developing and managing Dynabyte's sales team as well as one consultant team. In 2010 appointed as one of Sweden’s best systems developers by Computer Sweden.

    • Team Manager and Senior Consultant
      • Sep 2008 - May 2010

      Working with projects as systems developer, lead developer and Scrum Master. Also forming, developing and managing a new consultant team (fully recruited by me) at Dynabyte. As a consultant I have worked with several clients during the years; I was a technical team lead in a large organization implementing a web based training system for aircraft pilots (using JavaScript, .NET and web technologies), I was a systems developer integrating backend systems when one of Sweden’s largest… Show more Working with projects as systems developer, lead developer and Scrum Master. Also forming, developing and managing a new consultant team (fully recruited by me) at Dynabyte. As a consultant I have worked with several clients during the years; I was a technical team lead in a large organization implementing a web based training system for aircraft pilots (using JavaScript, .NET and web technologies), I was a systems developer integrating backend systems when one of Sweden’s largest retailers released their web based shopping experience and I also implemented complex solutions for two different ISPs (using Java) and one insurance company.

    • Consultant, Systems Developer
      • Dec 2005 - Aug 2008

      Working in projects as systems developer and architect using e.g. JavaScript, Java, .NET. As a consultant I have worked with several clients during the years; I was a technical team lead in a large organization implementing a web based training system for aircraft pilots (using JavaScript, .NET and web technologies), I was a systems developer integrating backend systems when one of Sweden’s largest retailers released their web based shopping experience and I also implemented complex… Show more Working in projects as systems developer and architect using e.g. JavaScript, Java, .NET. As a consultant I have worked with several clients during the years; I was a technical team lead in a large organization implementing a web based training system for aircraft pilots (using JavaScript, .NET and web technologies), I was a systems developer integrating backend systems when one of Sweden’s largest retailers released their web based shopping experience and I also implemented complex solutions for two different ISPs (using Java) and one insurance company.

    • Sweden
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Systems Developer
      • Aug 2005 - Dec 2005

    • Master's Thesis, Evalutation of runtime environments in Business Process Management Systems
      • Mar 2005 - Aug 2005

      Evaluation Microsoft BizTalk, Oracle BPEL Process Manager and JBoss jBPM.

    • Information Technology & Services
    • 100 - 200 Employee
    • Consultant, Systems Developer
      • Apr 2003 - Feb 2005

      Developing software for BTJ Seelig AB using .NET-technology.

    • Systems Developer
      • Oct 2000 - Jun 2002

      Developing web and mobile solutions using Java-technology.

Education

  • Royal Institute of Technology
    Master of Science, Computer Engineering
    2001 - 2005
  • Swedish Armed Forces (Royal Swedish Amphibious Regiment Amf1)
    Sergeant, Military Service
    1999 - 2000
  • Thorildsplans Gymnasium
    1996 - 1999

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