Rasita Kalvaityte

Senior Operations / Programme Manager at Professional Accountancy Training
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Contact Information
us****@****om
(386) 825-5501
Location
Ireland, IE
Languages
  • English Native or bilingual proficiency
  • Lithuanian Native or bilingual proficiency

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Terry Lawless FCCA

Rasita is an extremely competent programme manager. Her professionalism and skills would be extremely valuable in any organisation. I would highly recommend Rasita.

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Credentials

  • Google Ads Essential Training
    LinkedIn
    Jan, 2022
    - Nov, 2024
  • ICDL - The Digital Skills Standard
    Irish Computer Society
    Nov, 2020
    - Nov, 2024
  • Credly Platform Practitioner
    Credly
    Jun, 2023
    - Nov, 2024
  • Email Marketing
    HubSpot Academy
    May, 2021
    - Nov, 2024
  • Digital Advertising
    HubSpot Academy
    May, 2021
    - Nov, 2024

Experience

    • Ireland
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Senior Operations / Programme Manager
      • Jul 2020 - Present

      • Responsible for the Operations lead of a team and for the delivery of the overall operational metrics & targets.• Responsible for program definition and execution.• Translating strategies into program/project plans.• Creating/maintaining programme documentation. • Ensure delivery of Client KPIs including day to day service levels, customer experience, quality measures and compliance measures.• Improving operational management systems, processes and best practices.• Developing, implementing and reviewing operational policies and procedures.• Working with the board of directors to determine values and mission, and plan for short and long – term goals.• Ensuring all legal and regulatory documents are filed and monitoring compliance. Show less

    • Programme Manager
      • Nov 2018 - Jul 2020

      • All people management activities including planning and coordinating the recruitment, development and management of staff teaching ACCA ( Professional Accountancy) in line with HR policies and practices.• Staff planning of all modules and programmes relating to ACCA across the full academic year, including summer course and short modules.• Managing staffing issues and requirements arising from planned or unplanned absences. • Recruiting learners for the programmes, issuing offer letters, dealing with applications. • Liaising with external bodies (ACCA) to register students for exams, source exam release dates, etc.• Planning of the programmes and proactively monitoring its progress, resolving issues and initiating appropriate corrective action• Managing the programmes budget, monitoring expenditure and costs.• Managing communication with all stakeholders. • Working on Springboard programmes which are co-funded by Irish Government and European Social Funds. Dealing with HEA (Higher Education Authority) and meeting their requirements.• Working on a strategy with a marketing team• Producing accurate and timely reporting of programme status throughout its life cycle. Show less

    • Ireland
    • Higher Education
    • 1 - 100 Employee
    • Programme Manager
      • Aug 2017 - Nov 2018

      • Strategize and outline goals and objectives of the programme. • Recruiting learners for the programmes, issuing offer letters, dealing with applications. • Liaising with external bodies (ACCA) to register students for exams, source exam release dates, etc. • Managing and dealing with programme related queries over the phone and email. • Planning of the programmes and proactively monitoring its progress, resolving issues and initiating appropriate corrective action. • Managing the programmes budget, monitoring expenditure and costs. • Managing communication with all stakeholders. • Working on Springboard programmes which are co-funded by Irish Government and European Social Funds. • Dealing with HEA (Higher Education Authority) and meeting their requirements. • Dealing with ETB’s (Education Training Board) contracted training, invoicing work placement arrangements. • Producing accurate and timely reporting of programme status throughout its life cycle. • Working on a strategy with a marketing team. • Formulating, organizing and monitor of different projects. Show less

    • Ireland
    • Education Administration Programs
    • 300 - 400 Employee
    • Programme Manager | Professional Accountancy & Professional Evening Diplomas
      • Jun 2015 - Jul 2017

      • All people management activities including planning and coordinating the recruitment, development and management of staff teaching on professional diplomas and ACCA in line with HR policies and practices.• Staff planning of all modules and programmes relating to professional diplomas and ACCA across the full academic year, including summer course and short modules.• Managing staffing issues and requirements arising from planned or unplanned absences. • Ensuring the application and implementation by academic staff teaching on professional diplomas of the Quality Assurance and Compliance guidelines and policies. Show less

    • Programme Coordinator| Professional accountancy (ACCA/CIMA) and Evening Diplomas
      • Feb 2013 - May 2015

      • The first point of contact for students on all programme related issues, providing them with efficient information on course related matters, coordinating responses to student queries and student concerns, advising students where to go for assistance within the college. This will involve liaising as required with Academic Managers (Heads of Schools, Heads of Departments and Programme Leaders), lecturing staff, the Registrar’s Office and other groups in DBS involved in the provision of services to students• Organisation of student inductions for all intakes throughout the academic year• Monitoring of student attendance and producing various attendance reports• Reporting weekly to Academic Operations Manager and generation of monthly programme reports and statistical reports at key times during the year• Providing administrative support to the Programme Leader and Programme Team. Updating Academic Staff on Course Work submission and attendance, organisation of relevant meetings and assistance with production of relevant documentation. Organising and attending Programme meetings, Course Boards within the Schools, including the distribution of material, recording of minutes and maintenance of files• Liaison between Academic Operations and the Registrar’s Office and other departments in the College• Assisting the programme team with the development of course documentation including new course validations, programmatic reviews• Working with the Moodle Administrator to ensure Moodle is updated & accessible for all students• Maintaining comprehensive electronic and paper filing systems• Providing general administration assistance to the Academic Operations Manager and Head of Academic Operations• Arranging Interviews and presentations for new lecturing positions• Supporting other departments in DBS at key times of the year. Show less

    • Office Administrator/Receptionist
      • Jul 2012 - Jan 2013

      • Answering telephone calls.• Responding to emails. • Managing attendance sheets.• Arranging classes.• Issuing reference and bank letters.• Completion of other office related work.

    • Translation and Localization
    • 1 - 100 Employee
    • Interpreter in Context
      • Jan 2010 - Aug 2012

      Interpreting: * large conferences and formal meetings; * business functions such as smaller meetings, exhibitions and product launches; * criminal justice proceedings, known as public service interpreting or PSI, including police and probation service interviews, court hearings, solicitor interviews, arbitration hearings and immigration tribunals; * community-based events and assignments within the education, health and social services sectors. Interpreting: * large conferences and formal meetings; * business functions such as smaller meetings, exhibitions and product launches; * criminal justice proceedings, known as public service interpreting or PSI, including police and probation service interviews, court hearings, solicitor interviews, arbitration hearings and immigration tribunals; * community-based events and assignments within the education, health and social services sectors.

    • Ireland
    • Retail
    • 700 & Above Employee
    • Deputy Manager/Supervisor
      • Sep 2008 - Jan 2010

      • Cash Office. • Customer service. • Supervising staff. • Making orders. • Cash Office. • Customer service. • Supervising staff. • Making orders.

    • Ireland
    • Retail
    • 700 & Above Employee
    • Store Assistant
      • 2006 - 2008

      • Customer service. • Operating tills and merchandising. • Customer service. • Operating tills and merchandising.

Education

  • Letterkenny Institute of Technology
    Special Purpose Award, Digital Skills
    2020 - 2021
  • Technological University Dublin
    Special Purpose Award, Level 7, Applied Digital Marketing
    2019 - 2020
  • Dublin Business School
    Special Purpose Award, Level 7, Fund Accounting
    2012 - 2013
  • Kaunas College, Lithuania
    Special Purpose Award, Level 7, Tourism Management and Administration
    2002 - 2003
  • Marijampoles College, Lithuania
    English Language
    2000 - 2001

Community

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