Customer Service Assistant

• Aug 2022 - Present

Casual Duty Manager

• Aug 2021 - Oct 2022

Additional Dates: Over the CHRISTMAS Break from 20th December to 24th December 2021 and EASTER break 5th April to 14th April 2022 Role required managing daily tasks and activities of Healthy Holidays at the Rothwell Community Hub. Maintaining daily records, updating the Hub manager, managing the volunteers, and ensuring food quality and safety. Skills required for this role: effective communication, time management, team management, quality management, administrative responsibilities, documentation. Show less

International Student Ambassador

• Nov 2020 - Dec 2021

Role required providing information regarding the university and the area of Leeds to the potential and enrolled students. Skills required for this role: effective communication, customer service, and effective time management. Role required providing information regarding the university and the area of Leeds to the potential and enrolled students. Skills required for this role: effective communication, customer service, and effective time management.

Subject Matter Expert

• Aug 2019 - Aug 2020

Worked as Subject Matter Expert in Content- Business Department. Creating and developing student-friendly contents for the U.S. Management Text Books (especially for operations and project management). Reviewing the quality of the content received from external sources. Helping students on live Q&A board. Skills required for the role: Effective writing and research skills, familiarity with Ms Excel (for calculations) and time management. Worked as Subject Matter Expert in Content- Business Department. Creating and developing student-friendly contents for the U.S. Management Text Books (especially for operations and project management). Reviewing the quality of the content received from external sources. Helping students on live Q&A board. Skills required for the role: Effective writing and research skills, familiarity with Ms Excel (for calculations) and time management.

Junior Engineer

• Jul 2015 - Jul 2017

Assisting in the preparation of detailed requisitions for material purchase. Maintenance and routine inspection of the track to ensure that it is in a good and safe state for traffic. Efficient execution of all works incidental to track maintenance, including track maintenance, track relaying tasks. Maintenance of land borders between stations and at insignificant stations as determined by the administration. Periodic verification and accounting of store and tools. Under the guidance of Sr. Engineers, assist in reviewing supplier drawing submittals and technical bid analysis. Assisting in the preparation of specifications, data sheets, and other construction documents. Provide input to CAD Designers and CAD drafts working on the same project. Conducting periodic tests before, during and after construction of the track to test the quality of tracks before the actual use. Show less

Internship Trainee

• Jun 2014 - Jul 2014

Worked under the supervision of a site engineer. Responsibilities include: Assisting the site engineer in all the tasks, creating progress reports for the weekly meetings, and briefing workers in the absence of the site engineer regarding the tasks to be performed during the day Skills required: Effective communication and time management, understanding of construction drawings, familiarity with the surveying instruments like Theodolite, total station, etc. Worked under the supervision of a site engineer. Responsibilities include: Assisting the site engineer in all the tasks, creating progress reports for the weekly meetings, and briefing workers in the absence of the site engineer regarding the tasks to be performed during the day Skills required: Effective communication and time management, understanding of construction drawings, familiarity with the surveying instruments like Theodolite, total station, etc.