Rashmi Sharma
Billing Specialist at Ricoh Australia- Claim this Profile
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Bio
Credentials
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Intern Certification
Everest Bank LimitedSep, 2015- Sep, 2024
Experience
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Ricoh Australia
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Australia
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IT Services and IT Consulting
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400 - 500 Employee
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Billing Specialist
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Oct 2022 - Present
•Work closely with procurement team and sales team, generate third party procurement invoices and issue them to customers according to specific requirement. •Investigate and update transactions in Laserfiche, (workflow and filing tool); Once completed ensure they are batched and forwarded for approval. •Using Cognos and Power BI to extract data for effective analysis of Finance and Contract generating. •Generate various invoices, such as cash invoices, pro forma invoices, credit notes, and cancellation invoices. •Create and update warranty contracts in SAP; Prepare files for customers/salespeople. •Streamline and automate Billing Processes, improve efficiencies, identify automation opportunities, and collaborate with IT for implementation. •Follow up incomplete purchase orders and proactively chase outstanding supplier invoices, keep close eyes on the forecast billing and actual billing, follow through the pending billing. •Assist on customer enquiries and invoice payments prior to month end, raise recurring invoices as per routine; report the overall billing status. •Reinforce a positive communication with customers, stakeholders with efficiency, and accuracy at its heart. •Record Serial No. from supplier invoices into SAP and register licenses on the supplier's website, activating both the licenses and warranty. •Documentation job: save all licenses/warranty/certifications on share drive under each customer. •Review and processing recurring invoices – Accurate submission of billing of all due invoices for all ITS procurement orders as lodged in the SAP Billing system prior to the end of the month. •Processing Ad hoc credits. •Queries – Review and respond to all queries submitted to the Mailbox. •Assist Billing Manager in the month end reporting of revenue with zero errors. •Demonstrates collaborative cross-functional problem solving and promotes efficient solutions to customer queries. Show less
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ForHealth Group
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Australia
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Hospitals and Health Care
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200 - 300 Employee
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Accounts Receivable Officer
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Dec 2021 - Aug 2022
1. Using PracSoft as PMS software for all invoicing throughout 73 centres across Australia. 2. Ensure all draft invoices which has been signed off by the practice are actioned accurately by each EOB. 3. Ensure all Logic invoice data are extracted and reported to logic accurately. 4. Dealing with TAC and various insurance companies for Workers Compensation and Pre-employment invoices. 5. Ensure all the Coles billing are extracted and reported to Coles accurately. 6. Ensure daily billing percentage should not be less than 80% overall with no pending draft invoices from five days and over from the date of service. 7. Ensure all blocked invoices are actioned within the week. 8. Ensure all signed Write Off requests are processed in the PMS by EOM. 9. Ensure all the patient’s information is accurately entered into Medical Director. 10. Answer all queries accordingly and follow up. 11. Ensure all pending items are followed through regularly with no complaints from internal & external stakeholders. Show less
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TARONGA ZOO
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Australia
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Health, Wellness & Fitness
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1 - 100 Employee
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Retail Assistant
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Jun 2017 - Jan 2022
1. Work across various retail outlets around Zoo and setup the workplace and work on my own managing stocks, work area, and cash handling. 2. Working at Cafe 3. Guide visitors around the zoo area, locations, shows. 4. Collect Feedbacks from people from different nationalities. 1. Work across various retail outlets around Zoo and setup the workplace and work on my own managing stocks, work area, and cash handling. 2. Working at Cafe 3. Guide visitors around the zoo area, locations, shows. 4. Collect Feedbacks from people from different nationalities.
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Burwood RSL Club & Club Burwood
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Australia
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1 - 100 Employee
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Club Attendant
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Oct 2018 - Dec 2021
1. Deliver exceptional service by greeting and serving customers in a timely friendly manner 2. Work closely with security to ensure patrons are safe. 3. Taking bookings via telephone, following up with customer queries and feedbacks and reporting to senior management. 4. Setting up the restaurant, function room as per booking and organising place as customer need. 5. Work in Bar: setting up Bar, mixing drinks, serving beer and wine to customers. 6. Work independently in the absence of supervision. 7. Recorded guest comments or complaints, referring customers to managers, as necessary. Show less
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Education
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2017 - 2020
Polytechnic Institute Australia
Bachelor's of Business, Accounting
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