Rashid V
IT Support Engineer at Axios International- Claim this Profile
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English -
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Malayalam Native or bilingual proficiency
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Tamil -
Topline Score
Bio
Experience
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Axios International
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Ireland
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Hospitals and Health Care
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100 - 200 Employee
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IT Support Engineer
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Jan 2020 - Present
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Fiume Technologies Private Limited
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India
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Software Development
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1 - 100 Employee
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Network Engineer
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Apr 2017 - Jul 2019
Administration and configuration of Cisco unified communication manager. Configuring and troubleshooting network devices. Installing, Configuring and Administrating Microsoft Windows Servers 2016. Installation and troubleshooting of windows client operating systems. Installation and configuration of Office applications and client applications. Hands on experience in Cisco IP telephony. Configuration and ltroubleshooting of cisco IP Phones. Configuring different telephonic features asper client’s requirement. Configuration of extension mobility. Basic configuration on CUCM dial plan with route pattern, route list, route group. Basic troubleshooting of voice gateway with different protocols LikeMGCP, H323, SIP. Basic routing and switching configuration. Responding to telephone calls and emails for technical support. Providing answers to clients by identifying problems and guided the client through corrective steps. Providing support for end users by identifying researching and resolving technical problems. Attending daily status report and health checking. Show less
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Education
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2014 - 2017
University of Calicut
Bachelor of Computer Application, Information Technology -
Mic English School (CBSE)
higher secondary, Computer Science
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