Voice/Asterisk Specialist

• Jan 2014 - Present

DATA CENTER ENGINEER

• Oct 2008 - Oct 2013

Mainly, I involve in the following activities -Managing and monitoring all Data Centre facilities to ensure minimum downtime for the IT Operations -Maintaining and updating all levels of server hardware systems by effectively resolving any arising problems and coordinating with vendors and our team for early resolution -Interacting with process owners and technical peers for infrastructure design and trouble shooting. -Proactively monitoring, analyzing and resolving network problems like MPLS circuit issues and VPN problems. -Reporting and follow ups with service providers for telecom/ISP related issues. -Integrating new servers into existing infrastructure environments and ensure compliance to company policies and procedures while performing systems engineering functions. -Managing the duty roster of Data Center Operators and assign tasks. -Coordinating with third party vendors on preventive and corrective maintenance activities for all facilities and infrastructure hosted in the T3 Data Centers. -Providing regularly reports of IT operations support activities to management for review and decision making -Performing tasks effectively and troubleshooting network issues for prompt resolution to ensure maximum possible service availability and performance. -Managing HP Data Protector for Backup Management. -Managing & monitoring time management system and CCTV cameras. Show less

SYSTEM ENGINEER

• Apr 2007 - Sep 2008

An IT solution providing company. They are providing IT and E-commerce solutions in banks, industries & telecommunications sector. Mainly, I involved in the following activities. NOKIA INTELYSYNC (Wireless Email Synchronization) Project Managed and Deployed in Karachi. Deployed and Managed INTELISYNC Server on Exchange Server 2003 and Send mail Server for our all Karachi based corporate clients. Managed Installations and troubleshooting of IBM & DELL Servers machines on various operating systems. Tier 3 Data Centre Support. Show less

IT MANAGER

• Jan 2005 - Mar 2007

C-3 Private Limited is a Sixty (60) seats International Call Centre with Inbound and Outbound. Mainly, I involved in the following activities. -Call centre project designing including network infrastructure, structured cabling, server installation and equipment selection. -IT team management IT project management. -Networks, Systems and Hardware Upgradation. -Securities and patch deployment. -Dealing with Vendors to all IT products procurement and after sales support. C-3 Private Limited is a Sixty (60) seats International Call Centre with Inbound and Outbound. Mainly, I involved in the following activities. -Call centre project designing including network infrastructure, structured cabling, server installation and equipment selection. -IT team management IT project management. -Networks, Systems and Hardware Upgradation. -Securities and patch deployment. -Dealing with Vendors to all IT products procurement and after sales support.

IT MANAGER

• Jan 2001 - Dec 2004

Mainly, I involved in the following activities. One year worked as a "Network Engineer" and two years worked as "IT Manager" IT team build and team management Network Infrastructure designing and implementations. Manage IT Helpdesk (More than 100 computers). Server load balancing, data backup and disaster recovery. Hardware installation, troubleshooting and maintenance of the company computers. Designed and managed company MIS as per director instruction. Look after the all Directors devices like, Data synchronizations between Laptop, Palmtop and Mobiles, also setting the GPRS, WAP and mobile phone backups & etc. Projects: Server migrated from Windows NT to Windows 2000 Server and more then 100 Clients from Windows 98 to Windows 2000 Professional. Server Migrated from MDAEMON to Microsoft Exchange 2000 Server. Installed and Managed Microsoft ISA Server for Internet shearing for users and protect the server from users ISA used as a firewall. Installed VPN Server in Company market office, distance around 15 km. Directors want to received data real time in Head office so it's a one of the best and cheapest solution I provided. Migrated the VPN connection from Dialup to ISDN for connect the remote locations. In Dispatch Department Installed Novell Netware 3.12 backup server and migrated the network cable structure from BNC to UTP. Show less