Experience

LifeShield National Insurance Co

• United States
• Insurance
• 1 - 100 Employee

• IAC Mail Operation Associates I

  • May 2022 - Present

  Oklahoma City Metropolitan Area Demonstrate accuracy in processing client policy modifications based on the data given • Verify new customers coverage and present policyholders with proof of insurance paperwork • Keep track of all customer inquiries and follow up to verify that all questions are answered regarding customer policies • Stay up-to-date on new marketing efforts to answer insurance product inquiries utilizing all the resources available • Sorts and delivers incoming mail by department and/or… Show more Demonstrate accuracy in processing client policy modifications based on the data given • Verify new customers coverage and present policyholders with proof of insurance paperwork • Keep track of all customer inquiries and follow up to verify that all questions are answered regarding customer policies • Stay up-to-date on new marketing efforts to answer insurance product inquiries utilizing all the resources available • Sorts and delivers incoming mail by department and/or employee to ensure timely distribution. • Sorts and delivers interdepartmental mail including notices and memoranda. • Picks up departmental mail. • Operates mail machines including the postage meter, photocopying machine, and mail folding and inserting machine. • Sorts mail based on predetermined criteria. Stamps and records recipient details. • Ensures misdirected mail is forwarded. Uses sorting machines and other related equipment. • Monitors mailroom supplies. • Delivers and distributes mail to correct departments. • Signs off on certified mail • Scanned and distribute incoming faxes. Show less



ShayBayBee

• United Arab Emirates
• Restaurants
• 1 - 100 Employee

• Esthetician Manager

  • Nov 2019 - Present

  Oklahoma City Metropolitan Area Operations Management: Overseeing the day-to-day operations of the spa, including scheduling, staff management, and ensuring that services are delivered efficiently and effectively. • Customer Service: Ensuring high-quality customer service is provided to clients, addressing any complaints or concerns promptly, and maintaining a welcoming and relaxing atmosphere. • Staff Recruitment and Training: Hiring and training spa staff, including therapists, receptionists, and support… Show more Operations Management: Overseeing the day-to-day operations of the spa, including scheduling, staff management, and ensuring that services are delivered efficiently and effectively. • Customer Service: Ensuring high-quality customer service is provided to clients, addressing any complaints or concerns promptly, and maintaining a welcoming and relaxing atmosphere. • Staff Recruitment and Training: Hiring and training spa staff, including therapists, receptionists, and support personnel, to ensure they are knowledgeable, skilled, and able to deliver exceptional service. • Budgeting and Financial Management: Developing and managing the spa's budget, monitoring expenses, and implementing cost-effective strategies to maximize revenue and profitability. • Marketing and Promotion: Creating and implementing marketing strategies to attract new clients and retain existing ones. This may involve online and offline marketing, promotions, and special events. • Inventory Management: Overseeing spa supplies, products, and equipment, and ensuring an adequate inventory is maintained for smooth operations. • Health and Safety Compliance: Ensuring that the spa complies with all health and safety regulations, maintaining cleanliness, and providing a safe environment for both clients and staff. • Vendor Management: Establishing and maintaining relationships with suppliers and vendors to negotiate favorable contracts for spa products and equipment. • Spa Menu and Service Offerings: Collaborating with therapists and staff to develop a diverse and appealing menu of services and treatments to meet the needs and preferences of clients. • Performance Evaluation: Conducting performance evaluations for spa staff, providing feedback, and offering opportunities for professional development and growth. • Facility Maintenance: Overseeing the maintenance and cleanliness of the spa facility, ensuring it is well-maintained and meets the highest standards. Show less



United Petroleum Transports

• United States
• Truck Transportation
• 100 - 200 Employee

• Billing Technician

  • Mar 2016 - Present

  Oklahoma City, Oklahoma Area * Posts customer payments by recording cash, checks, and credit card transactions. * Posts revenues by verifying and entering transactions form lock box and local deposits. * Updates receivables by totaling unpaid invoices. * Maintains records by microfilming invoices, debits, and credits. * Verifies validity of account discrepancies by obtaining and investigating information from sales, trade. promotions, customer service departments, and from customers; * Resolves valid or… Show more * Posts customer payments by recording cash, checks, and credit card transactions. * Posts revenues by verifying and entering transactions form lock box and local deposits. * Updates receivables by totaling unpaid invoices. * Maintains records by microfilming invoices, debits, and credits. * Verifies validity of account discrepancies by obtaining and investigating information from sales, trade. promotions, customer service departments, and from customers; * Resolves valid or authorized deductions by entering adjusting entries. * Resolves invalid or unauthorized deductions by following pending deductions procedures. * Resolves collections by examining customer payment plans, payment history, credit line; coordinating contact with collections department. * Summarizes receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing report. * Protects organization's value by keeping information confidential. * Updates job knowledge by participating in educational opportunities. * Accomplishes accounting and organization mission by completing related results as needed. Show less



American Fidelity

• United States
• Insurance
• 700 & Above Employee

• Financial Services Associate

  • May 2017 - Feb 2018

  Oklahoma City Metropolitan Area Monitor and records obligations, expenditures, transfers of funds, and other budgetary transactions. * Communicate via, email, phone, fax or letter to obtain essential information for a successful transaction is required with branch managers, agents and book keepers. * Resolve complaints in a professional manner. * Resolves problems in processing nonstandard transactions using an authoritative procedural knowledge. * Performed inventories and identify causes for overages/… Show more Monitor and records obligations, expenditures, transfers of funds, and other budgetary transactions. * Communicate via, email, phone, fax or letter to obtain essential information for a successful transaction is required with branch managers, agents and book keepers. * Resolve complaints in a professional manner. * Resolves problems in processing nonstandard transactions using an authoritative procedural knowledge. * Performed inventories and identify causes for overages/ shortages to personnel. * Examine accounts to ensure payments are made accurately and timely. * Reviews accounting data to verify accuracy and completeness so that ledgers, accounts, journals, and computer input meet regulatory requirements. * Prepare, in an effective manner, accurate worksheets/reports reflecting discrepancies, resolves problems in balancing accounts, and promptly takes corrective action. * Monitor fund balances promptly, ensuring there are no violations of public law. * Prepare reports and performs other miscellaneous technical tasks in support of accounting functions. * Effectively devise or recommend changes to improve procedural processes. * Maintain and update file system effectively to enable quick and efficient retrieval of information. less Show less



Globe Life And Accident Insurance Company

• Accounting Clerk II

  • Mar 2015 - Feb 2016

  Oklahoma City, Oklahoma Area * Preparing, posting and maintain polices and analyzing discrepancies related to Liberty work site group payments. * Post payments and processed in an accurate time and efficient manner. * Monitor and records obligations, expenditures, transfers of funds, and other budgetary transactions. * Communicate via, email, phone, fax or letter to obtain essential information for a successful transaction is required with branch managers, agents and book keepers. * Resolve complaints in… Show more * Preparing, posting and maintain polices and analyzing discrepancies related to Liberty work site group payments. * Post payments and processed in an accurate time and efficient manner. * Monitor and records obligations, expenditures, transfers of funds, and other budgetary transactions. * Communicate via, email, phone, fax or letter to obtain essential information for a successful transaction is required with branch managers, agents and book keepers. * Resolve complaints in a professional manner. * Resolves problems in processing nonstandard transactions using an authoritative procedural knowledge. * Performed inventories and identify causes for overages/ shortages to personnel. * Examine accounts to ensure payments are made accurately and timely. * Reviews accounting data to verify accuracy and completeness so that ledgers, accounts, journals, and computer input meet regulatory requirements. * Prepare, in an effective manner, accurate worksheets/reports reflecting discrepancies, resolves problems in balancing accounts, and promptly takes corrective action. * Monitor fund balances promptly, ensuring there are no violations of public law. * Prepare reports and performs other miscellaneous technical tasks in support of accounting functions. * Effectively devise or recommend changes to improve procedural processes. * Maintain and update file system effectively to enable quick and efficient retrieval of information. Show less



Love's Travel Stops

• United States
• Retail
• 100 - 200 Employee

• Facilities Maintenance Service Administrator

  • Jun 2014 - Feb 2015

  Oklahoma City, Oklahoma Area Gathers, examines, and analyzes sets of data by utilizing statistical applications and techniques. * Works with complex FM and fuel related data to report actionable finding to internal or external clients * Documented actions and update records accurately. * Works with necessary business partners on process improvements related to fueling. * Examines, and performed recurring maintenance on equipment at appropriate intervals.



Accel Financial Staffing

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Auditor

  • Oct 2013 - Jan 2014

  Oklahoma City, Oklahoma Area Work with a team to complete an internal audit related to the financial statements of activities, functional expenses, operating costs, and cash flows for the (2013) year end! * Audit financial statements to ensure consistency and transparency system-wide using industry best practices and comport with generally accepted accounting principles. * Test for internal control weaknesses in various departments and made recommendations for improving controls to safeguard company… Show more Work with a team to complete an internal audit related to the financial statements of activities, functional expenses, operating costs, and cash flows for the (2013) year end! * Audit financial statements to ensure consistency and transparency system-wide using industry best practices and comport with generally accepted accounting principles. * Test for internal control weaknesses in various departments and made recommendations for improving controls to safeguard company assets. * Reviews pertinent laws, regulations, and contracts. * Gathers and reviews background information on organizations to be audited. * Make timely contact with activity and program managers to schedule and coordinate team audits and to assist in establishing cooperative relationships. * Exhibit and apply growing knowledge of established auditing and accounting principles, methods, techniques, and precedents to recommend appropriate audit approaches. * Carry out portions of standardized audit tasks assigned to higher-level auditors. * Perform complete routine audit tasks under very well established conditions. * Examine organizational records, controls, and procedures and gather appropriate data in a thorough manner. * Present assigned portions of reports in a clear and organized manner. Show less



Data Monitor Systems Inc

• United States
• Airlines and Aviation
• 1 - 100 Employee

• Travel Clerk III

  • Jul 2010 - Apr 2012

  Pensacola, Florida Area Performed government procurement research, data collection, and analysis to recommend cost-effective solutions. * Produced monthly reports using advanced Excel spreadsheet function, which assisted upper management with decision making. * Entered numerical data into databases in a timely and accurate manner. * Set up storage locations for the household goods, labeled and tracked storage location. * Arranged inspection of reported damages, and or problems and scheduled preferred… Show more Performed government procurement research, data collection, and analysis to recommend cost-effective solutions. * Produced monthly reports using advanced Excel spreadsheet function, which assisted upper management with decision making. * Entered numerical data into databases in a timely and accurate manner. * Set up storage locations for the household goods, labeled and tracked storage location. * Arranged inspection of reported damages, and or problems and scheduled preferred arrival dates with commercial carriers. * Analyzed financial costs and eligibility of carriers based on required tonnage. * Receive, process, transmit, and/or forward electronic messages and documents promptly and appropriately. * Assured compliance and supporting documentation of member’s entitlement, as well as Transportation Control and Movement Documents (TCMD) for overseas shipments. * Served as the single point of contact for customers. * Gathers and summarizes information from files and documents for supervisor’s or other staff members use in responding to inquiries. * Prepare documents accurately in accordance with regulations and policies and in the appropriate format. * Finalize documents in a timely manner, meeting prescribed suspense dates or established deadlines. * Follow up on suspense items to ensure completion by suspense dates. * Review outgoing correspondence appropriately to ensure grammatical accuracy and properly coordinates with other offices as required. Show less



West Business Service

• United Kingdom

• Data Services Manager

  • Jun 2006 - Dec 2008

  Oklahoma City, Oklahoma Area  I served as single point of contact.  Coordinated and managed the performance of all programs.  Scheduled and verified information for delivery of service.  I processed orders and disconnects for circuits with various Local Exchange Carriers.  Utilized and managed AT&T systems on a daily basis as related to circuit design and maintenance to implement circuit orders.  Tracked status, inventory, retrieve records, and generated daily reports.  Proactively manage and… Show more  I served as single point of contact.  Coordinated and managed the performance of all programs.  Scheduled and verified information for delivery of service.  I processed orders and disconnects for circuits with various Local Exchange Carriers.  Utilized and managed AT&T systems on a daily basis as related to circuit design and maintenance to implement circuit orders.  Tracked status, inventory, retrieve records, and generated daily reports.  Proactively manage and analyze all activities for data transport services to detect problems and provide immediate status, and resolution. Show less