Rashele Lomax

Operational Specialist at Televerde Foundation
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Contact Information
us****@****om
(386) 825-5501
Location
Phoenix, Arizona, United States, US

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Credentials

  • Salesforce Certified Administrator (SCA)
    Salesforce
    Mar, 2023
    - Oct, 2024
  • Cold Calling Mastery
    LinkedIn
    Sep, 2021
    - Oct, 2024
  • Cold Calling: Overcoming Sales Objections
    LinkedIn
    Sep, 2021
    - Oct, 2024
  • Critical Thinking
    Learn@Forbes
    Jan, 2021
    - Oct, 2024
  • Project Management 101 - An Introduction
    Learn@Forbes
    Jan, 2021
    - Oct, 2024
  • Facilitation Skills
    Learn@Forbes
    Nov, 2020
    - Oct, 2024

Experience

  • Televerde Foundation
    • United States
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Operational Specialist
      • Sep 2020 - Present

      * Involved in defining, building and improving the overall services provided by the Foundation. * Responsible for managing SalesForce to track program effectivness. * Work with team members to develop and execute marketing activities and campaigns, including newsletters, collateral, website, social media, etc. * Facilitate PATHS reentry class for individuals with less than 1 year remaining on their prison sentence. * Involved in defining, building and improving the overall services provided by the Foundation. * Responsible for managing SalesForce to track program effectivness. * Work with team members to develop and execute marketing activities and campaigns, including newsletters, collateral, website, social media, etc. * Facilitate PATHS reentry class for individuals with less than 1 year remaining on their prison sentence.

  • Televerde
    • United States
    • Business Consulting and Services
    • 300 - 400 Employee
    • Call Center Trainer & Sales Coach
      • Aug 2019 - Sep 2020

      * Facilitated New Hire Foundations Training which included Sales & Marketing 101.* Created PowerPoints, workbooks, and manuals for training.* Collected and reported on data pertaining to agent performance.

    • Messaging and Training Coordinator
      • Mar 2018 - Jul 2019

      • Hosted client calls to understand campaign objectives and relevant messaging• Created playbooks, call guides, emails and marketing blogs• Product trained agents onboarding to new campaigns

    • Sales Development Representative
      • Jan 2017 - Feb 2018

      • Managed Salesforce.com, MyAccount and SmartSheet• Facilitated weekly Progress Reviews and provided recaps to the Client Success Team

    • Lead Development Representative
      • Sep 2016 - Dec 2016

      Called on Complex Lead Generation and Event Recruitment Campaigns resulting in $1 Million in pipeline.

Education

  • Ashland University
    AA Degree in Business

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