Experience

Ermi LLC.

• United States
• Medical Equipment Manufacturing
• 100 - 200 Employee

• Customer Support Specialist

  • Jul 2023 - Present



mibellawellness.com

• Hospitals and Health Care
• 1 - 100 Employee

• Medical Support Assistant

  • Oct 2022 - Jul 2023

  Serves as a key member of an interdisciplinary healthcare team for a fast-paced, growing gynecologist/total wellness clinical practice. Responsible for assisting with the clinical needs of the MD and NP team in ensuring optimal patient care and smooth daily functioning of office operations Consistently commended for the efficient and diligent handling of administrative and clerical duties that allows for enhancing leadership and communication skills Responsible for providing patients with excellent customer service in administering check-in, check-out, and scheduling operations for exclusive wellness concierge services Demonstrates proficiency in documenting patient medical histories and vital signs, as well as in performing injections, and assisting physicians in various diagnostic procedures, and ancillary tests. Ensures the cleanliness, sanitation, and maintenance of all facility entities, exam rooms, and equipment. Facilitates in implementation of the practice's quality assurance and control program with efforts to ensure compliance with HIPAA and OSHA regulations and improved patient care/satisfaction. Show less



Alsana

• United States
• Mental Health Care
• 100 - 200 Employee

• Behavioral Health Technician

  • Sep 2021 - Oct 2022

  Responsible for maintaining each client’s physical and psychological safety including assigned tasks, preparing, and recording meals, observing each client’s movement during programming hours, transporting clients from apartments to a residential treatment facility for programming, transporting clients to outside medical appointments Completed accurate documentation of observations of assigned clients and notifies supervisor of any unusual findings, e.g. altered mental/emotional status, use of ED rituals/behaviors, refusing meals, groups, etc., and document patient progress per procedure Provided one-on-one assistance to clients in crisis as directed by the clinical team and the client’s plan of care in a lovingly direct manner Maintained the upkeep of a recovery-focused environment for clients by assisting clients with nutritional and dietary needs as indicated by the facility’s nutritionist and interdisciplinary plan Kept clients and significant others informed on recovery-related information while adhering to the protocol of HIPAA compliance. Assists with family concerns in a pleasant and efficient manner. Seeks assistance from licensed staff when needed. Led/Co-led and facilitated insightful and fundamental groups for Residential/ Partial Hospital/Intensive Outpatient Clients. Trained new colleagues in general staff compliance protocol and safety procedures, using hands-on instruction and roleplaying techniques. Show less



EdiPhy Advisors, LLC

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Clinical Administrator

  • Oct 2018 - Sep 2021

  Supported Physician Advisors by logging, imaging, and editing incoming patient medical record information into various computer systems organizing electronic patient data and beginning the case tracking process. Occasional communication with client facility staff to gather pertinent non-clinical data. Followed protocol of HIPAA compliance and regulations and was knowledgeable of medical terminology and EMR software systems Trained new team members in general company staff compliance protocol, using virtual and hands-on instruction and roleplaying techniques. Specialized in remote work for over a year and adapted to taking on new special EMR projects provided by loyal clients looking to maintain high-quality production and raised company production by 15 percent Show less