Experience

Mana Bay

• Bangladesh
• Hospitality
• 1 - 100 Employee

• Director of Food And Beverage

  • Jan 2022 - Present

  Pre opening a new Waterpark in bangladesh handling all the designs for the kitchens, outlets,restaurants incharge of all f&b operations creating theme menus, theme recipes, signature meals handling all events with the team and other departments training f&b staff cost control, and deliver high profit to the company keeping all high international standards maintained Pre opening a new Waterpark in bangladesh handling all the designs for the kitchens, outlets,restaurants incharge of all f&b operations creating theme menus, theme recipes, signature meals handling all events with the team and other departments training f&b staff cost control, and deliver high profit to the company keeping all high international standards maintained



Freelance

• Amman, Jordan

• Tourism & Hospitality Consultant

  • Jan 2019 - Nov 2022

  Having the right networking and the know-how of making a remarkable unforgettable tourist experience for locals and foreigners whether to relax or seeking an adventure in Jordan and with my excellent connections with Hotels, Resorts, Restaurants and Entertainments Companies & Travel Agents, I managed to provide and handling groups and arrange trips with travel agencies and tour operators and arranging travel and transfer vehicles for groups that visits Jordan (Dead Sea, Petra, Wadi Rum & Aqaba and Jarash) and Handling all the reservations, accommodations, events…etc. And through the good networks that I have inside &outside Jordan I can customize events and tourist trips according to the client desires at good costs. Due to the Coved-19 pandemic our services are limited to the local market since June 2020, by arranging local trips to Wadi Rum for camping in the bubble tents, visits to Petra, Aqaba Sea trips and Diving trips. Show less



LA-CUEVA AQUA PARK

• Jordan
• Entertainment
• 1 - 100 Employee

• Director Of Operations and Food & Beverage

  • Jan 2018 - Dec 2021

  A Total of 26 water games attractions for (children, teenage & adults) which contains: kids’ area waterplay games and a water pocket, 300 meters lazy river, Wave Pool, Splash Pool, Kamikaze slide, Rocket Loop, Turbulence slide, Free Fall Slide, Magic Hole Slide, Wendigo Slide, Space Boat Slide, Tsunami Slide, Multi Slides & More. Also, nine food and beverage outlets on a water park property offer international dining options including Mediterranean, Italian cuisine, five Fast Food plus two separate cafe's serving hookah and drinks, and arranging big private banqueting events By reporting to General Manager my scope of work was as follow: - Closing all deals with the ministry of tourism and arranging the tourist groups that comes through them via Urdon Jannah tourist program (in 2019 La Cueva Aqua Park was in the first place as a family destination in Jordan for a day trip according to the records of the ministry of tourism. - Closing deals with travel agencies and tour operators and arranging groups that visit the aqua park also managing the other groups that visits Petra, Wadi Rum & Aqaba and Handling all the reservations, accommodations, events…etc. - Direct all operational activities towards supporting Guiding Principles - Operating all water amusements and water attractions and leading a team of experts who run all operations and functions on the waterpark from maintenance department, lifeguards, games attendants, floor attendants front desk employees, HK department and Food & Beverage department. - Manage the Food and Beverage and the Conference and Events Department - Set periodically business plan, budget, forecast and performance reports close conjunction with each Outlet Manager Show less



AL-Tajamouat for Catering & Hosing Co.Plc

• Amman Governorate, Jordan

• Business Development Manager

  • Apr 2013 - Nov 2017

  As Business Development Manager, my job is to enhance the company performance and increase the productivity of our catering department, and in the main time focusing on the new projects with UN departments, ministries contracts and private companies’ contracts, also I’m in charge of all the new tenders by preparing all the studies and putting all the prices with reports and the recommendations to the G.M and the Board of Directors of the company. - Providing the needed training for the heads of the operating F&B departments associating with the HR department. - Making sure that all SOPs comply with scope of work. - Following up and auditing all the procedures of the ISO-22000 & HACCP to ensure all actions are followed and done on an appropriate way - Planning and preparing all the bids for governmental and nongovernmental tenders. - Make recommendations for modernization of equipment, service methods, and presentation to improve the company performance and profits - Participate in public relations activities, sales calls or other promotional activities designed at enhancing the image and profitability of the Food and Beverage department and the company. - Making sure that all outlets achieve budgeted food cost percentage. Takes all necessary steps to ensure cost control to include portion control, security of food supplies, reasonable cost purchasing, etc. Show less



Sundays International (Al Wadi Resort)

• Dead Sea, Jordan

• General Manager

  • May 2010 - Mar 2013

  Dead Sea, Jordan Alwadi Resort is a unique water park resort located in the Dead Sea. The water park is the first of two-phase project that includes a hotel and a water park. Its designed and developed by Aqua Leisure UK, formerly known as NBGS; the world’s pioneer water park developer. Alwadi Resort is owned and managed by Sunday International for Tourism Investment. Alwadi Resort is a prime family entertainment destination with the largest outdoor venues that could accommodate functions up to1500 people seated and suitable for weddings and events set in a wonderful natural setup. Roles and Responsibilities The duties and responsibilities of a resort manager are as follows: - To do all the studies, plans, procedures and policies for the resort, to develop and implement the running operation with highest methods of hospitality standards. - Manage resort operations and making all the management and financial reports to the board of directors and resort owners. - Closing deals and signing contracts with travel agencies and tour operators and arranging groups that visit the aqua park also managing the other groups that visits Petra, Wadi Rum & Aqaba and Handling all the reservations, accommodations, events…etc. - To manage, train and motivate resort management team and staff. - Comply with all procedures and standards as set out in the staff manuals. - Ensure excellent communication between resort management team, and with resort staff. - Checking all fire safety documentation is in place and adhered to - Ensure health and hygiene standards are met - Maintain a high profile within the resort. - My responsibility to have regular positive contact with guests throughout their stay. - My responsibility to make sure that the resort stays within budget. - I’m responsible for organizing management team duties. - My duty is to monitor overall resort expenditure and completing weekly accounts. - Arrange and conduct weekly meetings with staff and with resort management team. Show less



Alwadi Resort (Sundays International),

• Dead Sea, Jordan

• Director of Food & Beverage Operations,

  • 2006 - Mar 2010

  A total of five food and beverage outlets on a water park property offer international dining options including Mediterranean, Italian cuisine, a two Fast Food plus separate Sea lounge bar & Cafe. Roles and Responsibilities By reporting to General Manager & Board of Directors my scope of work was as follow: My duty to do all studies, plans, procedures and policies for the resort, to develop and implementing the sales operation with highest methods of hospitality standards. - Studying and evaluate the market in Jordan specially the Dead Sea area and suggesting the entrance tariff and the outlets fees in order to gain the biggest possible share in the market. - My main duty is to manage resort sales and marketing operations and making all the reports and financial reports to the general manager and board of directors and resort owners. - Starting marketing campaigns every season within the allowed budget from the company. - Arrange big events and parties. - Arranging big firms and embassies events and visits to the resort. - Helping the food and beverage department to increase their sales by arranging a well studded menus and promotions. - My responsibility to have regular positive contact with guests throughout their stay. - My responsibility to make sure that the resort stays within budget. - My responsibility to arrange meetings with tourism companies and close deals with them in order to bring groups of visitors to the resort. - In charge of sales for schools and universities groups. - Arranging parties at the location and bringing famous Singers and DJ’s. - Putting food & beverage plans, polices& procedures for the outlets according to ISO 22000 and HACCP standards. - Supervise kitchen personnel and staff members in a fast-paced environment with an excellent communications tools and skills Show less



MAMA'S PIZZA&SUB's Co

• Fredericksburg, VA, USA.

• Resteurant Manager

  • Jun 2000 - Mar 2006

  Mama's Pizza & Sub restaurant serves only the best Italian food in a casual and friendly atmosphere that will make you feel like you are eating in Italy. At Mama's serving authentic dishes using fresh ingredients, time honored recipes and a commitment to excellence. You can experience Mama's unique dining experience. - Managing the daily operations of food production and serving. - Keeping stock and equipment organization, cleanliness and general maintenance of the restaurant. - Increasing profits and reaching set sales targets, planning and tracking budgets. - Managing personnel, training, developing and motivating staff. - Preparing reports, purchasing orders and performance tracking. - Insure that all customers receive the best services at the restaurant. Show less