System Administrator

• Jun 2022 - Present

IT Infrastructure Engineer

• Mar 2022 - Dec 2022

Supporting Windows 7, 8,10 desktop and LaptopExperience troubleshooting hardware issues and replacing hardware on desktop and LaptopHandling Windows Server (AD, DNS, DHCP, Group Policy)Handling Windows File Server and Providing access to appropriate userHandling Kaspersky end point security cloud Anti virus Handling Office 365 user ManagementHandling User Management in Google admin consoleHandling Fortigate Firewall and PolicyRemote Infrastructure Support to Client Administrate and maintain the existing Network Infrastructure.Implemented Cisco L3 and L2 switches with VLAN, STP, Ether Channel to ensure network proper redundancyTroubleshooting of routing &switching network issues.Configure and managing Wi-Fi routersHandling Access Control Management for office staff using RFID card, and CCTV administrationKnowedge in ServiceNow for ticket handling Show less

Senior Desktop Support Engineer

• Jan 2021 - Mar 2022

Providing IT Support to reputed Client

Electronics Technician(IT)

• Apr 2016 - Apr 2020

 Supporting Windows XP, 7, 8,10 desktop/PCs  Experience troubleshooting hardware issues and replacing hardware on desktop PCs  Experience installing software, updates on Desktops  Configuration Microsoft Outlook, and backup  Installations of Anti-Virus and Other Application Software  Installations of printer and network printer  Handing crimping tool to crimp RJ 45 cable  Knowledge in Windows Server DHCP, AD and Group Policy  Remote Infrastructure Support to Client  Troubleshooting hardware and software issues Desktop, Server  Administrate and maintain the existing Network Infrastructure.  Provided on-site support for all company related software and hardware located in companies internal offices and at clients sites.  Planned, Designed, Implemented and Documented Whole Network infrastructure including Network Diagram, choosing network device and Servers, IP calculation and Sub netting with Internet usage policy for new branches.  Implemented Cisco L3 and L2 switches with VLAN, STP, Ether Channel to ensure network proper redundancy  Troubleshooting of routing &switching network issues.  Configure and managing Wi-Fi routers  Troubleshooting through remote (team viewer, AMMYY admin)  Installation of CCTV camera and Configuration of DVR  Installation and Troubleshooting ELV Systems (CCTV, Fire Alarm, Door Access, Security system, ) Show less

Desktop Support Engineer

• Jan 2013 - Jan 2016

 Supporting Windows XP, 7, 8 desktop/PCs  Experience troubleshooting hardware issues and replacing hardware on desktop PCs  Experience installing software, updates on Desktops  Configuration Microsoft Outlook, and backup  Installations of Anti-Virus and Other Application Software  Installations of printer and network printer  Handing crimping tool to crimp RJ 45 cable  Knowledge in Windows Server DHCP, AD.  Remote Infrastructure Support to Client  Troubleshooting hardware and software issues Desktop, Server  Administrate and maintain the existing Network Infrastructure.  Provided on-site support for all company related software and hardware located in companies internal offices and at clients sites.  Configure and managing Wi-Fi routers  Troubleshooting through remote (team viewer, AMMYY admin)  Installation of CCTV camera and Configuration of DVR  Knowledge in ELV Systems (CCTV, Fire Alarm, Door Access, Security system, ) Show less