Leasing Professional

• Aug 2022 - Present

Owner

• Apr 2006 - Present

Oversee all areas of the company from event planning & hiring talent to coordinating meetings & scouting prospective venues. Serve as Program Director for Enterprising Radio, an online radio network created by Certified Enterprises. Lead disc jockey. Marketing and Promotions Coordinator. Oversee all areas of the company from event planning & hiring talent to coordinating meetings & scouting prospective venues. Serve as Program Director for Enterprising Radio, an online radio network created by Certified Enterprises. Lead disc jockey. Marketing and Promotions Coordinator.

Leasing

• Mar 2017 - Jun 2017

•Performs all tasks relating to leasing the property, such as showing the property to prospective residents, preparing lease packets, running credit reports. •Abides by and enforces the Fair Housing Laws. •Prepares lease packets and performs move in process for new residents. •Generate traffic through internet, print and outreach marketing. •Responds to telephone and email communication from residents and prospects. •Develop social media initiatives to connect and engage residents; post announcements, photos, updates, and event information. •Deliver timely and remarkable customer service to community residents. •Play a key role in resolving resident concerns and issues. •Aggressively works on resident retention through positive resident relationships. •Assist the Community Manager in all duties as assigned. Show less

Client Services Representative

• Sep 2015 - Jul 2016

Provide top notch customer and technical support to merchants and sales agents. Provide high level technical support/training to individuals processing with and using Priority's processing hardware/software. Assist merchants with reconciling statements, reports, and batch management/maintenance. Assist representatives with file builds for outgoing POS equipment setup. Troubleshoot most POS terminals working on platforms under Priority Payment Systems. Provide ongoing support to merchant base concerning the processing history of their account. Show less

Leasing Consultant

• Feb 2015 - Sep 2015

•Performs all tasks relating to leasing the property, such as showing the property to prospective residents, preparing lease packets, running credit reports. •Abides by and enforces the Fair Housing Laws. •Prepares lease packets and performs move in process for new residents. •Generate traffic through internet, print and outreach marketing. •Responds to telephone and email communication from residents and prospects. •Develop social media initiatives to connect and engage residents; post announcements, photos, updates, and event information. •Deliver timely and remarkable customer service to community residents. •Play a key role in resolving resident concerns and issues. •Aggressively works on resident retention through positive resident relationships. •Assist the Community Manager in all duties as assigned. Show less

Digital Operations

• Nov 2013 - Sep 2014

• Troubleshoot and resolve customer inquiries and issues while adhering to all Capital One policies and procedures in a call center environment. • Support card holders in performing basic to intermediate tasks regarding their online accounts. • Assist customers with the application and funding process, as well as, handle account activations. • Data entry of customer account information and transactions. • Educate and recommend related products and services relevant to card holder based on account level research. • Stay up to date on all changes, developments and enhancements for all systems, products, and upgrades. Show less

Assistant Manager

• Mar 2011 - Nov 2013

Hire and train new associates, monitor payroll & budget, Customer Service, and create periodic reports of sales & trends Hire and train new associates, monitor payroll & budget, Customer Service, and create periodic reports of sales & trends