Experience

Zix

• United States
• Software Development
• 100 - 200 Employee

• Office 365 Operations Specialist

  • Feb 2020 - Present

  ● Assisting with the onboarding process for client domains. ● Conduct CSP transitions between Office 365 tenants. ● Advise in the licensing aspect for the client’s needs. ● Review domain data and troubleshoot via PowerShell. ● Work alongside clients with providing information on the latest Office 365 changes that may occur. ● Assisting with the onboarding process for client domains. ● Conduct CSP transitions between Office 365 tenants. ● Advise in the licensing aspect for the client’s needs. ● Review domain data and troubleshoot via PowerShell. ● Work alongside clients with providing information on the latest Office 365 changes that may occur.



UWF housing

• Pensacola, Florida, United States

• Resident Assistant

  • Aug 2015 - May 2019

  ● Manage informational desk, providing information regarding resources available to all residents. ● Provide exceptional customer service to all guests, residents, or staff members in residence halls via face-to-face, email, or over-the-phone. ● Sort and distribute packages to residents upon arrival. ● Supervise each hallway in the residence halls hourly. ● Complete administrative paperwork to summarize resident-to-staff interaction. ● Manage informational desk, providing information regarding resources available to all residents. ● Provide exceptional customer service to all guests, residents, or staff members in residence halls via face-to-face, email, or over-the-phone. ● Sort and distribute packages to residents upon arrival. ● Supervise each hallway in the residence halls hourly. ● Complete administrative paperwork to summarize resident-to-staff interaction.