Rashana Hamilton
Operations Analyst, Federal PMO at Equinix- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Certificate of Achievement
Master Connection AssociatesSep, 2017- Nov, 2024 -
Lean Six Sigma (LSS) White Belt
-May, 2016- Nov, 2024
Experience
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Equinix
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United States
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Internet Publishing
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700 & Above Employee
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Operations Analyst, Federal PMO
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Oct 2021 - Present
Productively work with my project managers on a multitude of Federal and GSA accounts to ensure they are correct and operating smoothly. Maintaining complex funding trackers on each account for funding requirements and invoicing. Consistently pull and review/update a large U.S. General Services Administration (GSA) Transactional Data Reporting (TDR) report each month to ensure correctness in submission into the GSA portal along with the quarter payments. Review and research the weekly… Show more Productively work with my project managers on a multitude of Federal and GSA accounts to ensure they are correct and operating smoothly. Maintaining complex funding trackers on each account for funding requirements and invoicing. Consistently pull and review/update a large U.S. General Services Administration (GSA) Transactional Data Reporting (TDR) report each month to ensure correctness in submission into the GSA portal along with the quarter payments. Review and research the weekly invoicing aging report to eliminate any aging amounts. Assist with Excel PMR charts for the customer review meetings with the project manager. Evaluate purchase orders (PO) and contract line item (CLIN) levels for project funding and invoicing purposes.
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Billing Analyst
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Feb 2020 - Oct 2021
Effectively processing disputes through SalesForce, case management. Participated in UAT testing. Quickly responding to customer emails to accurately resolve there concerns. Managed Federal and GSA accounts for billing per contract terms. Run transaction reports to analyze invoices that customers have questions on. Updating customer accounts with PO numbers for blanket and non-blanket POs. Processing PWO for price corrections.
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AVI-SPL
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Billing Analyst
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Oct 2018 - Dec 2019
Responsible for reviewing and approving change orders while processing sales orders for invoicing. Consistent in reviewing proposals, contracts and purchase orders for accuracy. Verified tax-ability and tax certificates for tax exempt jobs. Productive in the process of bill on completion, partial billing and percent complete invoices. Entering general ledger, direct cost from the change orders to sales orders. Responsible for reviewing and approving change orders while processing sales orders for invoicing. Consistent in reviewing proposals, contracts and purchase orders for accuracy. Verified tax-ability and tax certificates for tax exempt jobs. Productive in the process of bill on completion, partial billing and percent complete invoices. Entering general ledger, direct cost from the change orders to sales orders.
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AECOM (incorporating Davis Langdon, An AECOM Company)
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United States
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Construction
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700 & Above Employee
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Project Billing Specialist
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Apr 2015 - Jun 2018
Actively processed specific and complex invoices and offlines for PennDOT, Duke Energy and many other clients. Worked with Project Managers and Project Accountants on numerous project while acquiring new projects on a regular bases. Processed Prebill and Prebill Reversals, entered Manual Events for corrections and Premium Overtime charges. Attentively checked and corrected Titles, Rates, Expenses and Sub Multipliers before submitting the finished invoice to the client. Productively ran a Pay… Show more Actively processed specific and complex invoices and offlines for PennDOT, Duke Energy and many other clients. Worked with Project Managers and Project Accountants on numerous project while acquiring new projects on a regular bases. Processed Prebill and Prebill Reversals, entered Manual Events for corrections and Premium Overtime charges. Attentively checked and corrected Titles, Rates, Expenses and Sub Multipliers before submitting the finished invoice to the client. Productively ran a Pay When Paid report every week to release payments on Sub invoices. Participated in the AECOM University to keep my knowledge up to date and to learn new specific skills for my position. Show less Actively processed specific and complex invoices and offlines for PennDOT, Duke Energy and many other clients. Worked with Project Managers and Project Accountants on numerous project while acquiring new projects on a regular bases. Processed Prebill and Prebill Reversals, entered Manual Events for corrections and Premium Overtime charges. Attentively checked and corrected Titles, Rates, Expenses and Sub Multipliers before submitting the finished invoice to the client. Productively ran a Pay… Show more Actively processed specific and complex invoices and offlines for PennDOT, Duke Energy and many other clients. Worked with Project Managers and Project Accountants on numerous project while acquiring new projects on a regular bases. Processed Prebill and Prebill Reversals, entered Manual Events for corrections and Premium Overtime charges. Attentively checked and corrected Titles, Rates, Expenses and Sub Multipliers before submitting the finished invoice to the client. Productively ran a Pay When Paid report every week to release payments on Sub invoices. Participated in the AECOM University to keep my knowledge up to date and to learn new specific skills for my position. Show less
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URS Corporation, An AECOM Company
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United States
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Civil Engineering
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700 & Above Employee
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Project Billing Specialist
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Apr 2015 - Sep 2015
Processed invoiced for Duke Energy through the company merge with AECOM. Processed invoiced for Duke Energy through the company merge with AECOM.
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Ceva Santé Animale
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France
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Pharmaceutical Manufacturing
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700 & Above Employee
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Customer Service
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Mar 2014 - Jan 2015
Productively processed International and local orders. Accurately issued credits to distributors. Effectively processed replacement orders for clinics. Competently handled complaints and Adverse Events; documented and transferred them to the quality control department. Quality control checked product to ensure nothing would ship to the wrong location, or with any label issues and had the correct product associated with that purchase order. Respectfully answered phone calls and helped customers… Show more Productively processed International and local orders. Accurately issued credits to distributors. Effectively processed replacement orders for clinics. Competently handled complaints and Adverse Events; documented and transferred them to the quality control department. Quality control checked product to ensure nothing would ship to the wrong location, or with any label issues and had the correct product associated with that purchase order. Respectfully answered phone calls and helped customers in a timely manner. Utilized UPS WorldShip to send call tags to customers who had product to return. Participated in a product recall; bringing product back, documenting for the FDA and replacing or crediting the product. Show less Productively processed International and local orders. Accurately issued credits to distributors. Effectively processed replacement orders for clinics. Competently handled complaints and Adverse Events; documented and transferred them to the quality control department. Quality control checked product to ensure nothing would ship to the wrong location, or with any label issues and had the correct product associated with that purchase order. Respectfully answered phone calls and helped customers… Show more Productively processed International and local orders. Accurately issued credits to distributors. Effectively processed replacement orders for clinics. Competently handled complaints and Adverse Events; documented and transferred them to the quality control department. Quality control checked product to ensure nothing would ship to the wrong location, or with any label issues and had the correct product associated with that purchase order. Respectfully answered phone calls and helped customers in a timely manner. Utilized UPS WorldShip to send call tags to customers who had product to return. Participated in a product recall; bringing product back, documenting for the FDA and replacing or crediting the product. Show less
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Sogeval Laboratories
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United States
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Veterinary Services
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1 - 100 Employee
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Customer Service
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Mar 2014 - Jun 2014
Customer service, International orders, processed credits through the company merge with Ceva. Customer service, International orders, processed credits through the company merge with Ceva.
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NTC - A Covius Solution
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United States
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Financial Services
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100 - 200 Employee
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Fee Reject Handler, Orders Tracking, Data Enter
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Apr 2013 - Feb 2014
Entrusted to route highly sensitive documents to many different departments throughout the entire company. Confidently handled and corrected the fee rejects that were returned from the county recording department. Utilized a dual-monitor system for entering data to complete the documents and to run reports. Entered information into Oracle database to complete the mortgage assignment, reconveyance or releases for the residential mortgage industry. Tracked documents throughout the company and… Show more Entrusted to route highly sensitive documents to many different departments throughout the entire company. Confidently handled and corrected the fee rejects that were returned from the county recording department. Utilized a dual-monitor system for entering data to complete the documents and to run reports. Entered information into Oracle database to complete the mortgage assignment, reconveyance or releases for the residential mortgage industry. Tracked documents throughout the company and made sure what was due by the end of the business day was in the mail room. Show less Entrusted to route highly sensitive documents to many different departments throughout the entire company. Confidently handled and corrected the fee rejects that were returned from the county recording department. Utilized a dual-monitor system for entering data to complete the documents and to run reports. Entered information into Oracle database to complete the mortgage assignment, reconveyance or releases for the residential mortgage industry. Tracked documents throughout the company and… Show more Entrusted to route highly sensitive documents to many different departments throughout the entire company. Confidently handled and corrected the fee rejects that were returned from the county recording department. Utilized a dual-monitor system for entering data to complete the documents and to run reports. Entered information into Oracle database to complete the mortgage assignment, reconveyance or releases for the residential mortgage industry. Tracked documents throughout the company and made sure what was due by the end of the business day was in the mail room. Show less
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Mosaic Fertilizer, LLC
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Lithia, Florida
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HR Administrative Assistant
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Oct 2012 - Nov 2012
Updated main spreadsheet for contractors, time sheets, expense reports and the number and amount of gift cards handed out. Participated in producing Onboard and Co-op packets. Diligently made sure all employees had their up to date TWIC cards, OSHA and MSHA certificates. Confidently filed files in the personal and none personal location. Accomplished updating the entire company contact list Updated main spreadsheet for contractors, time sheets, expense reports and the number and amount of gift cards handed out. Participated in producing Onboard and Co-op packets. Diligently made sure all employees had their up to date TWIC cards, OSHA and MSHA certificates. Confidently filed files in the personal and none personal location. Accomplished updating the entire company contact list
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Education
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2011 - 2012
The University of Akron
Radiology -
2006 - 2012
Stark State College of Technology
Medical Assistant, Phlebotomy -
2009 - 2010
Malone University
Exercise Science -
2003 - 2005
National Institute of Technology
Office Administration Certification, Business Administration and Management, General
Community
