Experience

Direct Trading Technologies LTD

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Country Manager & Head Of Sales

  • Aug 2020 - Present

  ● Formulated a detailed annual business operating plan and delivered monthly, quarterly, andannual targets for revenues and profits by producing business performance reports.● Ensured technical quality management across in-country deliverables of stocks, currencies,cfds, cryptocurrency, and gold with alignment of agreed budgets.● Led and trained new staff by guiding them through weekly courses on foreign exchange.● Evaluated and improved operations and financial performance between diverse branches inthe United Arab Emirates.● Negotiated with C-level executives, service providers, and potential buyers by deliveringoutstanding customer service and achieving big trading deals.● Implemented an effective marketing and branding strategy that emphasized listening,understanding the customer and provided the best solutions that fit their long-term needs.

• Area Manager

  • Apr 2019 - Jul 2020

  ● Monitored and managed accounts managers and client relationships managers to optimize and ensure effective liaising between the team in both Kuwait and Qatar offices.● Identified operational bottlenecks and suggested solutions for improvement within the two-country market segment.● Performed a details analysis of new market trends, consumer behavior, channel plans, and competition in the foreign exchange market.● Accomplished target by driving a successful team performance toward meeting the quarterly objective and distributing the achievement.● Directed a positive working environment among employees by fostering high staff morale and ensuring effective delegation of duties.

• Branch Manager

  • Oct 2015 - Mar 2019

  ● Completed orientation of new employees in overall branch procedures and kept abreast of all services and other company's initiatives and conferences.● Executed areas of improvement and proposed corrective actions that meet challenges and leveraged growth for trading and stock services.● Collaborated maintenance, repairs and renovation to ensure the branch is always presentable.● Helmed customer and employee satisfaction issues promptly and efficiently.● Reviewed potential trade markets and expanded new market opportunities.

• Sales Team Manager

  • Jul 2013 - Sep 2015

  ● Held periodic senior management meetings with customers to review specific KPIs and drive action plans.● Spearheaded daily and weekly sales staff reports and advised them on new sales strategies.● Ensured effective utilization and execution of marketing programs to ensure the success of services.● Boosted company revenue by 25% with a win over-achieving sales target.● Provided accurate sales forecasts by guiding clients on new trading techniques.



H2 Group

• Sales Manager

  • Apr 2010 - Jun 2013

  ● Complied and analyzed sales figures, collected customer feedback, and conducted market research.● Formulated sales tactics and generated new leads by allocating areas to sales representatives.● Increased sales of products by reflecting the company's best image and cores values.● Followed organizational policies and regulations that directly affect the sales department.● Motivated and encouraged team members by leading as an example and delivering unexpected results.

• Indoor Sales

  • Mar 2009 - Mar 2010

  ● Conducted ongoing customer request for pricing, availability, and product use requirements.● Provided recommendations regarding the improvement of client's sales, retention tools, and procedures.