Rasha M.

Engagement Director, ServiceNow - Management Consulting at Customizo
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Contact Information
us****@****om
(386) 825-5501
Location
Canada, CA

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Credentials

  • Partner Sales Specialization: Security Operations
    ServiceNow
    May, 2019
    - Oct, 2024
  • Partner Pre-Sales Specialization: IT Service Management Path Completion
    ServiceNow
    Apr, 2019
    - Oct, 2024
  • Partner Sales Specialization: Customer Service Management
    ServiceNow
    Apr, 2019
    - Oct, 2024
  • Partner Sales Specialization: Platform
    ServiceNow
    Apr, 2019
    - Oct, 2024
  • Client Needs and Software Requirements
    Coursera
    Apr, 2018
    - Oct, 2024
  • Introduction to Software Product Management
    Coursera
    Mar, 2018
    - Oct, 2024
  • Software Processes and Agile Practices
    Coursera
    Mar, 2018
    - Oct, 2024
  • Goole Analytics
    Google academy
    Dec, 2017
    - Oct, 2024
  • Professional Scrum Master PSM
    Scrum.org
    Nov, 2017
    - Oct, 2024
  • Social Media Certified
    HubSpot Academy
    Jan, 2019
    - Oct, 2024
  • Inbound Certified
    HubSpot Academy
    Dec, 2018
    - Oct, 2024
  • Inbound Marketing Certified
    HubSpot Academy
    Dec, 2018
    - Oct, 2024

Experience

    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Engagement Director, ServiceNow - Management Consulting
      • Jan 2019 - Present

    • Sr. ITSM Business Analyst
      • Jun 2012 - Present

    • Sr. ServiceNow System Administrator
      • Jun 2014 - Jan 2019

    • Saudi Arabia
    • Education Administration Programs
    • 200 - 300 Employee
    • Sr. ERP System Admin
      • Jun 2010 - Mar 2012

    • Sr. Business Analyst
      • Jun 2006 - Jun 2010

    • Retail Pharmacist
      • Jul 2004 - May 2006

    • Hospital Pharmacist
      • Jul 2004 - May 2006

Community

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