Experience

Masaref BSC, S.A.E.

• Egypt
• Banking
• 1 - 100 Employee

• Project Manager

  • Oct 2019 - Present

  Maintain technology vendor relationship and compliance with service agreements and contractual commitmentsSupport project execution and governance by tracking deadlines, deliverables, resources and timelines throughout the project process Co ordinate project team meetings to provide status updates and identify and resolve issues Maintain technology vendor relationship and compliance with service agreements and contractual commitmentsSupport project execution and governance by tracking deadlines, deliverables, resources and timelines throughout the project process Co ordinate project team meetings to provide status updates and identify and resolve issues



WGS

• Project Director

  • Oct 2017 - Oct 2019

  World Governement Summit registrations Project Director • Oversee project• Contact point between registration team and PMO• Report to PMO• Assign and reassign team members• Receive lists from PMO• Circulate lists to project managers• Reply and manage registration follow-up inquiries• Fast response for any last minute registration request and assigning it.• Acquire a thorough understanding of key customer needs and requirements• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives• Ensure the correct products and services are delivered to customers in a timely manner• Serve as the link of communication between key customers and internal teams• Resolve any issues and problems faced by customers and deal with complaints to maintain trust• Play an integral part in generating new sales that will turn into long-lasting relationships• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics• Plan event from start to finish according to requirements, target audience and objectives• Strategic point of contact for senior clients and establish strong relationships.• Work with management team to bring creative solutions to prospective clients and to build the business of current clients• Encourage Creative team to implement creative solutions.• Will lead multiple projects at once and ensure strong integration across the organization. • Handling events on time, within budget, that meet (and hopefully exceed) expectations.• Setting, communicating and maintaining timelines and priorities on every project



PMO - World Government Summit

• Project Director

  • Oct 2016 - Sep 2018

  World Governement Summit registrations Project Director • Oversee project• Contact point between registration team and PMO• Report to PMO• Assign and reassign team members• Receive lists from PMO• Circulate lists to project managers• Reply and manage registration follow-up inquiries• Fast response for any last minute registration request and assigning it.• Acquire a thorough understanding of key customer needs and requirements• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives• Ensure the correct products and services are delivered to customers in a timely manner• Serve as the link of communication between key customers and internal teams• Resolve any issues and problems faced by customers and deal with complaints to maintain trust• Play an integral part in generating new sales that will turn into long-lasting relationships• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics• Plan event from start to finish according to requirements, target audience and objectives• Strategic point of contact for senior clients and establish strong relationships.• Work with management team to bring creative solutions to prospective clients and to build the business of current clients• Encourage Creative team to implement creative solutions.• Will lead multiple projects at once and ensure strong integration across the organization. • Handling events on time, within budget, that meet (and hopefully exceed) expectations.• Setting, communicating and maintaining timelines and priorities on every project



DuAdVent Events & Advertising

• United Arab Emirates
• Events Services

• Account Manager

  • Jan 2015 - Sep 2017

  • Handling all MBRF Holding projects (International, National, Regional book fairs- Press conferences).• MBRKF Knowledge Summit 2016 Account manager.• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition• Acquire a thorough understanding of key customer needs and requirements• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives• Ensure the correct products and services are delivered to customers in a timely manner• Serve as the link of communication between key customers and internal teams• Resolve any issues and problems faced by customers and deal with complaints to maintain trust• Play an integral part in generating new sales that will turn into long-lasting relationships• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics• Plan event from start to finish according to requirements, target audience and objectives• Strategic point of contact for senior clients and establish strong relationships.• Work with management team to bring creative solutions to prospective clients and to build the business of current clients• Encourage Creative team to implement creative solutions.• Will lead multiple projects at once and ensure strong integration across the organization. • Handling events on time, within budget, that meet (and hopefully exceed) expectations.• Setting, communicating and maintaining timelines and priorities on every project• Communicating, maintaining and developing client relationships• Managing supplier relationships• Managing operational and administrative functions to ensure specific projects are delivered efficiently• Providing leadership, motivation, direction and support to the team• Travelling to onsite inspections and project managing events• Ensuring excellent customer service and quality delivery



Hassad Food

• Qatar
• Investment Management
• 1 - 100 Employee

• Project Manager

  • Jul 2012 - 2017