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Experience

    • Jordan
    • Cosmetics
    • 1 - 100 Employee
    • Brand Manager CHANEL
      • Oct 2018 - Present

      • Examine and evaluate market trends as well as customer input to estimate future trends and purchases. • Establish and execute the marketing and commercial plan for the Jordanian market in close cooperation with foreign suppliers. • Analyze and record brand overall performance: month-to-month updates, income reviews, and release reports. • Negotiate and control the advertising and marketing price range as well as solve forecasts and income targets. • Manage brand's shares and orders while abiding by the policies and organized training & press events to raise awareness to reach more audience. • Perform thorough market research and competitive analysis to understand and effectively communicate product value propositions. • Use sales forecasting to ensure the sales and profitability of products, lines, or services, analyzing business developments, and monitor market trends. Show less

    • Marketing Manager
      • Jan 2015 - Oct 2018

      • Established relationships with potential business partners to carry out online activities, marketing materials, and corporate citizenship. • Created and administered site dispatch, web publicizing, and social media promoting procedures.• Managed market research and analysis for global business development and marketing activities, as well as key committees and strategic initiatives. • Completed market research surveys to analyze the geographical organization of sales efforts, resulting in increased market intelligence and improved market shares. • Assisted in the development, execution, and management of CRM marketing activities such as e-marketing programs and strategies, as well as campaign management. • Exhibited superior customer service behavior by cultivating and sustaining positive relationships with customers, employees, dealer principals, and corporate culture. • Developed business relations with existing guests, companies, and organizations to develop partnerships and activities that will increase revenue. Show less

    • United Kingdom
    • Technology, Information and Internet
    • Co-Founder
      • Jan 2012 - May 2014

      • Gave the idea of frational (an online platform that targets Arab Females and focuses on Fashion and beauty) to the IMC company • Gave the idea of frational (an online platform that targets Arab Females and focuses on Fashion and beauty) to the IMC company

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Development Manager
      • May 2011 - Oct 2012

      • Boosted customer satisfaction and enhanced retention levels by providing the best quality of customer service and problem solutions. • Developed business relationships with potential clients, resulting in new client acquisition and a larger customer base. • Created and executed viable impetus programs that brought about more grounded client connections and expanded income. • Established and managed a variety of channel sales partnerships that had a direct positive impact on revenue growth. • Utilized industry connections, statistical surveying, deals cycles and undertaking the board abilities to drive income. • Established current business relationships between the customer base and newly acquired customers. • Conduct market research and formulate pricing and sales strategies for current and potential clients. • Collaborated with account director and consultants to establish client relationship management plan and strategies. Show less

    • Hospitality
    • 1 - 100 Employee
    • Sales Manager
      • Dec 2009 - Aug 2010

      • Developed strong client relationships and managed client accounts effectively leading to increased levels of customer satisfaction, retention, and referrals. • Developed strong client relationships and managed client accounts effectively leading to increased levels of customer satisfaction, retention, and referrals.

    • France
    • Hospitality
    • 700 & Above Employee
    • Assistant Marketing Manager
      • May 2008 - Jun 2009

      • Assisted the Marketing Manager in coordinating with cross-functional teams to analyze online product launch campaigns and make strategic recommendations. • Consulted and developed social media strategies for the company to increase visibility and authority online. • Organized market research includes analyzing customer segments, reviewing industry research reports, and assessing competitor strengths and weaknesses. • Developed and executed a comprehensive digital strategy, including integration of social media, promotional materials, and marketing campaigns. • Produced seasonal marketing campaigns and materials while coordinating the development of communications such as press releases, radio advertisements, and scripts. • Promoted marketing content and provided stories for the development of the content of the branch, resulting in awareness of the increased brand. • Developed a revamped Competitive Analysis; providing more exposure to market news and competitive activities. Show less

    • Guest Relation Manager
      • Apr 2003 - Apr 2004

Education

  • Al Ahliyya Amman University
    Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
    2002 - 2006

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