Experience

Coalition for the Homeless of Houston/Harris County

• United States
• Non-profit Organizations
• 1 - 100 Employee

• HMIS Training and Support

  • Feb 2023 - Present

• Compliance Associate

  • Oct 2021 - Present


Spring Branch Community Health Center
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• Lead Housing Case Manager

  • Nov 2020 - Oct 2021


Northwest Assistance Ministries

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Case Manager

  • Jan 2010 - Nov 2020

  • Tasked to perform preliminary assessment on all candidates to determine eligibility• Regularly provides consultation services to children, their parents and families of elderly patients to discuss next steps and other available options• Supervise and train case managers on policies and business rules of RRH, PSH, and homeless prevention funds.• Collaborate with local government agencies, charity institutions and organizations to come up with workable solutions for those in need• Manage and prepare charts for current caseload• Maintain clients’ records by reviewing/inputting case notes; logging in service transactions and clients progress monthly• Communicate clients’ progress by monthly face to face meetings and weekly contacts• Met budget by monitoring expenses; implanting cost saving actions.• Prepared reports by collecting, analyzing, and summarizing case plans; compiling statistics; completing grant and subsidy request• Connected clients to mainstream resources• Conducts frequent visits to the residences of assigned clients; check up on their progress specifically states of physical, mental and emotional conditions• Collaborated with additional agencies on special grant projects• Prepared clients’ for program exit into financial stability, self-sufficiency, and family wellness by connecting resources to community agencies/Job Readiness Show less

• Intake Specialist/Administrative Assistant

  • Jul 2007 - Jan 2010

  • Updated data into Client Track Management System• Planned and facilitated mass registration on and off site• Provided administrative duties including mail distribution, ordering supplies, scanning and file management• Coordinated travel arrangements• Responsible for reporting vacation and other out of office time• Maintained and updated budget spreadsheets for all projects, reconciling any errors• Processed monthly expense reports and invoices• Managed team calendar• Coordinated and scheduled all details for meetings• Proofread and edited communications, memos, reports and proposals• Created PowerPoint presentations, organizational charts and flowchart• Handled customers effectively by identifying needs and findings Show less