Associate, Regional School Support

• Aug 2021 - Present

Middle School Program Operations Manager

• Mar 2019 - Aug 2021

Responsible for various operations, fostering consistency in academic expectations, including: -Manage all internal, school wide communications including publishing our academic calendar, comprehensive weekly newsletters, and website content development through collaboration with various stakeholders such as grade level leads, Board of Directors, school leadership and our PTSO. -Redesigned internal communication strategies to engage and inspire multi-language families by providing easily translatable content. -Head up compliance with NYSED requirements, executing Common Core Exams -Supervise, mentor and develop a two person operations team to execute day-to-day operational excellence. Show less

Office Manager

• Jun 2017 - Mar 2019

Responsible for a variety of operations and execution of key projects across the organization including: - Conceptualized and spearheaded a new accounts payable initiative that resulted in a 12x decrease in late vendor payments and a rate of 100% on-time payments made within 30 days during my tenure. The process was subsequently implemented in all 54 schools within the network. -Used data analytics to redesign the student recruiting and enrollment program, resulting in a doubling of our application rate and exceeding our network's required threshold for the first time in 2 years. -Planned and promoted family engagement events to broaden DEI awareness among the Latinx community. -Managed purchasing, inventory and deployment systems for technology, mobile devices, curricular materials and supplies. -Oversaw transportation and logistics for our 350 student body, including MTA and Private Bus vendors. Show less

Editor

• Aug 2016 - May 2017

• Read content and correct for errors in spelling, punctuation, and grammar • Rewrite copy to make it easier for people to understand •Verify facts, using standard reference sources • Responsible for evaluating and choosing submissions from writers to decide what to publish • Work with writers to help their ideas and stories succeed • Plan the content of publications according to the publication's style and editorial policy • Develop story and content ideas while being mindful of the audience • Allocate space for the text, photos, and illustrations that make up a story • Approve final versions submitted by staff Show less

Writing Consultant for Writing Across the Curriculum

• Sep 2015 - Dec 2016

• Work with the Writing Across the Curriculum (WAC) Director and staff to implement the university-wide writing intensive requirement• Support faculty teaching COS 50 (Core Seminar) and writing-intensive courses in the disciplines with writing assignments • Assist faculty teaching writing intensive courses with organizing required materials for portfolios• Plan and Facilitate workshops on writing pedagogy for faculty• Plan and Facilitate workshops on writing and reading comprehension for students across the disciplines• Design and update the WAC program newsletter• Design brochures for WAC sponsored events Show less

Writing Center Tutor

• Sep 2014 - Dec 2016

• Provide writing and reading comprehension tutoring for all Long Island University students and faculty across the disciplines including ESL • Offer assistance with developing study and time management strategies • Work with the tutee to develop a tutoring plan that fits the student's individual needs• Prepare tutoring sessions to ensure the tutee's academic development• Assess the tutee's progress throughout tutoring sessions• Document tutee's progress throughout the semester• Participate in tutor training and development sessions Show less

Bank Teller

• Jan 2014 - Dec 2014

• Ensured cash is secured according to policy throughout course of day. • Ensured workstations are organized and equipped for the start of the business day, complete all work within the regular work schedule (inclusive of balancing my box quickly and accurately). • Identified client’s needs by effectively utilizing related and unrelated tag-ons through conversation with clients and initiate the appropriate referral to the sales staff. • Maintained minimum amount of cash in teller’s area to ensure compliance with security/safety measures. • Pro-active in identifying fraudulent or forged documentation and/or activity and reporting them to the respective supervisors. • Effectively utilized systems for process paying and receiving transactions for all product types and services accurately, courteously and in accordance with established policies and procedures. Conformed to the grouping of items sent to the proof/transit department and ensured that the scheduled pick-up time is met. • Maintained confidentiality of customer information, bank policies and procedures. • Insured established productivity and referral objectives are met or exceeded. Show less

Retail Sales Consultant

• Nov 2010 - Nov 2013

• Grew sales by building a base of loyal customers who return to the store for service, support, and future purchases of products, services, and accessories • Remained well-versed and educated on products and services in a rapid changing environment • Maintained merchandising and store cleanliness • Give regular feedback to management on areas that need improvement • Attended staff meetings and trainings as required • Monitored and maintained current inventory levels; processes purchasing orders as required; tracks orders and investigates problems • Recorded purchases, maintained database, performed physical count of inventory, and reconciled actual stock count to computer-generated reports. • Received, unpacked, and delivered goods; re-stocked items as necessary; labeled shelves. Show less