Raquel Gubroail

Reception Administrator at Sound It Out Speech Pathology
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Contact Information
us****@****om
(386) 825-5501
Location
South Morang, Victoria, Australia, AU

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Credentials

  • Standard First Aid, CPR and AED
    Australian Red Cross
    Dec, 2019
    - Nov, 2024
  • Certificate of Appreciation
    Royal Melbourne Showgrounds
    Sep, 2013
    - Nov, 2024

Experience

  • Sound It Out Speech Pathology
    • Australia
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Reception Administrator
      • Mar 2023 - Present

  • Ikaris
    • Melbourne, Victoria, Australia
    • Business Owner
      • Apr 2022 - Present

      Handmade Home & Body Products Handmade Home & Body Products

  • Woolworths Supermarkets
    • Australia
    • Retail
    • 700 & Above Employee
    • Online Team Member
      • Mar 2022 - Present

    • Assistant Online Manager
      • Sep 2021 - Aug 2022

  • Woolworths Supermarkets
    • Australia
    • Retail
    • 700 & Above Employee
    • Online Manager
      • Apr 2020 - Sep 2020

      Managing 15-20 team membersRosteringPicking and packing orders

    • Grocery Team Member
      • Feb 2020 - Apr 2020

      PlanogramsMarkdownsClearancesDeletionsSchedulingContacting Suppliers/Reps

    • Assistant Customer Service Manager
      • Jul 2019 - Feb 2020

      Managing 40-60 team members, assisting the customer service team manager to lead, coach and support the team to provide excellent customer service, supporting the manager to supervise the front end, supervising the team to maintain queue wait times, provide valuable feedback and to develop recognition and development opportunities.

    • Online Team Leader
      • Aug 2018 - Sep 2019

      Running the online department, express orders and daily orders. Food and safety checks, temperature checks, meeting deadlines and completing orders in time, invoices, correct stock on hand, packing, managing the online team. Using ECF Cloud and RF Units to obtain orders and complete them proficiently.

    • Service Cashier/Merchandiser/Store Assistant
      • Oct 2008 - Aug 2018

      - Cash Handling/Eftpos and Miscellaneous Tender Account Transactions- Marketing promotions- Ticketing in store promotions- Customer Service- Working individually and in a team environment- Interacting with customers and delivering and assisting with required needs- Inventory Management (ticketing and stock)- Training junior (new) staff members

  • Koko Black Chocolate
    • Australia
    • Food and Beverage Services
    • 100 - 200 Employee
    • Picker
      • Nov 2017 - Dec 2017

  • The Whispering Critic
    • Melbourne, Australia
    • Editor In Chief
      • Nov 2012 - Apr 2016

      - Writing and Editing - Hiring Writers (Unpaid) - Communicating with staff - Research - Familiarised with Wordpress.com and .org - Interviews - Opinions - Interning writers from Universities in Australia - Promoting local and state-wide events - Reviews - Writing and Editing - Hiring Writers (Unpaid) - Communicating with staff - Research - Familiarised with Wordpress.com and .org - Interviews - Opinions - Interning writers from Universities in Australia - Promoting local and state-wide events - Reviews

  • Meringue Cafe
    • Melbourne, Australia
    • Floor Manager
      • Oct 2014 - Apr 2015

      - Waiting tables - Cleaning - Dishwashing - Sandwich making - Cooking hot food - Coffee orders - Cash handling - Waiting tables - Cleaning - Dishwashing - Sandwich making - Cooking hot food - Coffee orders - Cash handling

  • Channel 31
    • Melbourne, Australia
    • Volunteer
      • Sep 2013 - Oct 2013

      - Filming segments for the Royal Melbourne Show - Exhibiting entertainment to feature live on television. - Behind the scenes crew work - Microphone interchanging and use - Planning constructive segments to feature for a 12 minute show on Channel 31. - Interacting with interviewees - Finding good placement of light/sound etc. - Filming segments for the Royal Melbourne Show - Exhibiting entertainment to feature live on television. - Behind the scenes crew work - Microphone interchanging and use - Planning constructive segments to feature for a 12 minute show on Channel 31. - Interacting with interviewees - Finding good placement of light/sound etc.

  • Social Revolt
    • Melbourne, Australia
    • Writer
      • Jan 2012 - May 2012

      - Post Articles - Research - Editing - Recruiting Writers/Reporters - Post Articles - Research - Editing - Recruiting Writers/Reporters

Education

  • Swinburne University of Technology
    Bachelor of Education - BEd, Early Childhood and Primary
    2020 - 2023
  • La Trobe University
    Master of Communications (Public Relations), Public Relations
    2016 - 2018
  • La Trobe University
    Bachelor of Arts (BA), Journalism and English
    2012 - 2015

Community

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