Experience

MVisionUSA

• United States
• Telecommunications
• 1 - 100 Employee

• Quality Assurance Coordinator

  • Apr 2022 - Present

  - Managed complex Mass Tort Lawsuits, overseeing legal documents and paperwork efficiently - Reviewed diverse medical records, including IMRR, pathology reports, audiology reports, operative reports and many more - Operated on Zoho CRM and completed up to 1500 tasks per month - Maintained daily communication with medical vendors to ensure timely case progression - Evaluated claimant eligibility based on specific case criteria - Conducted quick yet meticulous review of up to 4 cases every 15 minutes - Responded promptly to claimant inquiries via email, text, and phones - Collaborated closely with attorneys and upper management on a daily bases and during the weekly meetings - Submitted my daily activity report to upper management for evaluation at the end of each shift - Received bonuses every month since the start date due to positive evaluation Show less