Raquel Senra

Head of Backoffice at unike.TECH
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Contact Information
us****@****om
(386) 825-5501
Location
São Paulo, São Paulo, Brazil, BR
Languages
  • Português Native or bilingual proficiency
  • Inglês Full professional proficiency
  • Espanhol Limited working proficiency
Skills

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Paulo Zuffo, MSc.

A Raquel foi uma de minhas alunas mais brilhantes do curso de Gestão de Custos do MBA Empresarial da FGV de Santos, ministrado em 2016, se colocando no 1o quartil da classe. Dentre suas características mais marcantes estão a garra, a vontade de fazer bem feito, o empreendedorismo e a curiosidade intelectual. Parabéns, Raquel ! Paulo Zuffo

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Credentials

  • Professional Scrum Master I
    Scrum.org
    May, 2021
    - Nov, 2024

Experience

  • unike.TECH
    • Brazil
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Head of Backoffice
      • Aug 2021 - Present

      - Management of the administrative, financial, HR, general services, marketing, and legal areas; - Improvement of controls and processes - Implementation of productivity management methods and tools in the areas - Team leadership - Management of the administrative, financial, HR, general services, marketing, and legal areas; - Improvement of controls and processes - Implementation of productivity management methods and tools in the areas - Team leadership

  • Senra Tecnologia
    • Brazil
    • Information Technology & Services
    • 1 - 100 Employee
    • Owner partner
      • Apr 2017 - May 2021

      - Creation of the company, implementation of all the process, framework, system, methods, and tools to attend to the clients of computer maintenance, IT management, and also the computer and stationery shop, becoming a reference in the city because of its quality of service and attendance. - Directly responsible for the management of the company and the team, holding the relationship with clients, providers, and other stakeholders. - Creation of the company, implementation of all the process, framework, system, methods, and tools to attend to the clients of computer maintenance, IT management, and also the computer and stationery shop, becoming a reference in the city because of its quality of service and attendance. - Directly responsible for the management of the company and the team, holding the relationship with clients, providers, and other stakeholders.

  • Bunge
    • United States
    • Food Production
    • 700 & Above Employee
    • Quality Analyst
      • Jul 2014 - Apr 2017

      - Quality analyst at the Brazilian port fertilizer terminal at multinational Bunge (Termag)- Accountable for the maintenance of the ISO 9001, ISO 14001, and OHSAS 18001 certifications together with the other departments of the company;- Received the Engagement Award for the 2016 year;- Focal point of corporate programs like: - ELO - Logistics Excellence - grounded in the PCDA and SDCA (standardization) to improve the quality and efficacy of the outcomes and decrease the risk of all the processes inside the port terminal. During my tenure, our unit won the ELO award as best port terminal 2 years in a row. - Bunge Sensos - an initiative focused on the 5S methodology, fostering continuous improvement throughout the company, involving all the employees, from the operators to the high management. Show less

    • Executive Assistant
      • Dec 2010 - Jul 2014

      Simultaneously management of 3 executives' routines, meetings, travels, filtering the demands that appeared constantly, shielding them so they could perform their work the best as they could.

  • CRAFT
    • Brazil
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Financial Assistant
      • Jul 2010 - Nov 2010

      - Responsável pela execução da rotina financeira da empresa, incluindo o alto volume diário de pagamento a armadores, conciliação bancária, preparação de documentação de importação (atividade considerada crítica pois com um erro atrasava todo o processo do cliente, acarretando em prejuízos para a empresa). - Com apenas 3 meses, já era a escolhida para substituir o Supervisor Financeiro durante as férias. - Responsável pela execução da rotina financeira da empresa, incluindo o alto volume diário de pagamento a armadores, conciliação bancária, preparação de documentação de importação (atividade considerada crítica pois com um erro atrasava todo o processo do cliente, acarretando em prejuízos para a empresa). - Com apenas 3 meses, já era a escolhida para substituir o Supervisor Financeiro durante as férias.

  • Divishop Forros e Divisórias
    • Santos
    • Administrator Assistant
      • Aug 2007 - Jul 2010

      - Responsável pelas atividades administrativas e financeiras da empresa, como contas a pagar, a receber, conciliação bancária, orçamentos, pedidos a fornecedores, compras em geral, controle de estoque, relacionamento com cliente e intermediação com os operários das obras. - Responsável pelas atividades administrativas e financeiras da empresa, como contas a pagar, a receber, conciliação bancária, orçamentos, pedidos a fornecedores, compras em geral, controle de estoque, relacionamento com cliente e intermediação com os operários das obras.

  • Caixa Econômica Federal
    • Brazil
    • Financial Services
    • 700 & Above Employee
    • Intern
      • Jan 2006 - Dec 2006

      Abertura de contas poupança e Caixa Fácil, venda de títulos de capitalização, pedidos de material de escritório do departamento e cobrança de inadimplentes do Fies. Abertura de contas poupança e Caixa Fácil, venda de títulos de capitalização, pedidos de material de escritório do departamento e cobrança de inadimplentes do Fies.

Education

  • Fundação Getulio Vargas
    MBA Gestão Empresarial, Economia e Gestão Empresarial
    2015 - 2017
  • Universidade Metropolitana de Santos
    Graduação em Administração de Empresas
    2007 - 2010
  • Uninter
    Graduação em Secretariado Executivo
    2012 - 2014

Community

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