Raquel Miller

Wine Club Manager at m2 Wines
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Contact Information
us****@****om
(386) 825-5501
Location
Sebastopol, California, United States, US
Languages
  • Spanish Limited working proficiency

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Bio

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Experience

    • United States
    • Beverage Manufacturing
    • 1 - 100 Employee
    • Wine Club Manager
      • Jul 2021 - Present

    • United States
    • Construction
    • 1 - 100 Employee
    • Marketing Manager
      • Jun 2019 - Mar 2020

      Marketing Manager overseeing advertising for print, outdoor, event and digital media. Human Relations Administrator and Processing Manager experience included. Marketing Manager overseeing advertising for print, outdoor, event and digital media. Human Relations Administrator and Processing Manager experience included.

    • United States
    • 1 - 100 Employee
    • Tasting Room Associate
      • Feb 2018 - Mar 2019

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Front Desk Staff
      • Jun 2017 - Apr 2018

      Register guests and assigns rooms. Accommodate special requests whenever possible. Assist in preregistration and blocking of rooms for reservations. Thorough understand and adherence to proper credit and cash handling policies and procedures. Understanding of room status and room status tracking. Sales-minded knowledge of room locations, types of rooms available, and room rates, as well as the activities and services of the property. Use of suggestive selling techniques to sell rooms and to promote other services of the hotel. Coordination of room status updates with the housekeeping department by notification of all checkouts, late checkouts, early check-ins, special requests, and day use rooms. Ability to take same day reservations and future reservations when necessary. Knowledge of cancellation procedures. Ability to performing cashier related functions. Ability to monitor high balance guest and take appropriate action. Commanding knowledge of proper telephone etiquette. Ability to perform cashiering tasks like bill / invoice settlement and posting charges to the guest’s accounts. Ability to use proper mail, package, and message handling procedures. Ability to be aware of daily activities and meetings taking place in the hotel. Attends department meetings when requested. Reports any unusual occurrences or requests to the manager or assistant manager. Maintains the cleanliness and neatness of the front desk area. Is aware of daily activities and meetings taking place in the hotel. Receives information from the previous shift’s staff and passes on pertinent details to the oncoming shift. Knowledge on how to use front office equipment and perate all aspects of Front Office computer system, including software maintenance and simple configuration changes. Monitoring of all V.I.P 's special guests and requests. Ability to perform all other duties as requested by management. Show less

  • rockysteady social media
    • Sacramento, California Area
    • Founder, Social Media Strategist
      • Jul 2012 - Nov 2016

      Social Media marketing strategies including training and third-party administration. Get custom content calendars and content libraries, learn to run promotions, build up and connect with your audience, drive traffic to your website and much more! I'll show you how fun, easy AND effective it is to use social media to promote your business. Social Media marketing strategies including training and third-party administration. Get custom content calendars and content libraries, learn to run promotions, build up and connect with your audience, drive traffic to your website and much more! I'll show you how fun, easy AND effective it is to use social media to promote your business.

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Social Media Community Manager
      • Aug 2015 - Jul 2016

      Content creation, content management, social media marketing, off-line presence, customer relations, communications/strategy, implementation, social media upkeep, brand advocacy, reporting, and social media research. Content creation, content management, social media marketing, off-line presence, customer relations, communications/strategy, implementation, social media upkeep, brand advocacy, reporting, and social media research.

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Social Media Director
      • Nov 2012 - Feb 2015

      Head of Social Media Department at Lee Marketing and Advertising Group, a full service ad agency specializing in education, brewery representation and small/local businesses. Development of social media strategies, account setup, daily administration, analytic optimization, weekly reports, monetized ad placement, promotion administration. Additional duties include light general project management, light account manager duties, general reception and office assistance. Head of Social Media Department at Lee Marketing and Advertising Group, a full service ad agency specializing in education, brewery representation and small/local businesses. Development of social media strategies, account setup, daily administration, analytic optimization, weekly reports, monetized ad placement, promotion administration. Additional duties include light general project management, light account manager duties, general reception and office assistance.

  • Iron Grill
    • Sacramento, California Area
    • Hostess and Social Media Director
      • Feb 2012 - Nov 2012

      Commanding knowledge of workings of entire restaurant, working closely with management and kitchen staff to execute lunch, brunch and dinner services. Social media administration and marketing strategy. Commanding knowledge of workings of entire restaurant, working closely with management and kitchen staff to execute lunch, brunch and dinner services. Social media administration and marketing strategy.

  • Trapeze
    • Sacramento, California Area
    • Production Assistant and Social Media Manager
      • Oct 2009 - Mar 2012

      Production Assistant and Social Media Manager for Trapeze, a full-service Post-Production facility offering high-end editorial and motion-graphics for broadcast, film, corporate and industrial markets located in the heart of midtown, Sacramento. Production Assistant and Social Media Manager for Trapeze, a full-service Post-Production facility offering high-end editorial and motion-graphics for broadcast, film, corporate and industrial markets located in the heart of midtown, Sacramento.

  • Seraphein Beyn Advertising
    • Sacramento, California Area
    • Receptionist
      • Sep 2004 - Mar 2009

      Receptionist and General Assistant for 5 years at full-service advertising agency whos sepcialties include complete campaign planning, creative concepts and copywriting, graphic design and illustration, website development and interactive media, publicity/promotions and more. I gained 5 years of valuable agency experience and professional connections as well as lifelong mentors and friends. Receptionist and General Assistant for 5 years at full-service advertising agency whos sepcialties include complete campaign planning, creative concepts and copywriting, graphic design and illustration, website development and interactive media, publicity/promotions and more. I gained 5 years of valuable agency experience and professional connections as well as lifelong mentors and friends.

  • The Bread Store
    • Sacramento, California Area
    • Cashier/Food preparation
      • Jan 2004 - Mar 2005

      Opening and closing duties, cashier handling, sandwich preparation, assisting with the bakery, barista duties. Opening and closing duties, cashier handling, sandwich preparation, assisting with the bakery, barista duties.

  • Adair Optometry
    • Sacramento, Ca
    • Optical Assistant
      • 2005 - 2005

      Optical Assistant with administrative and clinical duties in a practice, responsible for preparing patients for eye examinations, initial diagnostic consultations, administration of small tests on relevant equipment. Scheduling, patient records, contact lens fitting and dispensing, eye wear dispensing, light medical coding and general office management. Optical Assistant with administrative and clinical duties in a practice, responsible for preparing patients for eye examinations, initial diagnostic consultations, administration of small tests on relevant equipment. Scheduling, patient records, contact lens fitting and dispensing, eye wear dispensing, light medical coding and general office management.

Education

  • West Covina High School
    High School Diploma, High School/Secondary Diplomas and Certificates
    2000 - 2003
  • American River College
    2003 - 2005

Community

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