Experience

MIAT College of Technology

• United States
• Education Management
• 100 - 200 Employee

• Employment Advisor

  • Jan 2021 - Present



Erickson Senior Living

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Human Resources Coordinator

  • Dec 2018 - Nov 2020

  • Recruiter for high school students to serve in our fine dining restaurants within Fox Run.• Attend and present at high schools and career fairs across metro Detroit representing Fox Run.• Assist with event planning company related events.• Serve as the liaison between the community and corporate offices regarding employee relations, benefits, and payroll.• Serve as the primary contact for newly hired employees and processing new hire paperwork, inputting background checks to the appropriate agencies and ensuring compliance to government and organization requirements. • Facilitate orientation monthly for all newly hired employees.• Order supplies for the office as needed.• Support the human resources director & managers with employee relations and recruitment.• Monitor employee files to maintain compliance with organization requirements. • Generate reports as needed for the human resources director & managers.• Respond to employee relations and follow up with the appropriate managers as needed.

• Assistant General Manager

  • May 2012 - Dec 2018

  • Encourage, motivate, and provide guidance to front of house staff to ensure their duties and responsibilities are effective, in order to maximize customer service. • Facilitate and implement in-service trainings.• Manage the overall efficiency of the dining room, kitchen, and café operations to ensure an exceptional dining experience.• Supervise the opening and closing of the dining room, kitchen, and café operations.• Supervise, schedule, evaluate, train and discipline of all front of house staff.• Supervise organization and sanitation of the dining room; as well as kitchen and café.• Preparing, creating, and implementing monthly themed events in the dining room and café.• Placing special linen orders in accordance to theme of event and/or holiday.• Placing weekly food and supply orders for daily operations. • Monitoring Kronos to ensure employees are paid in a timely manner. • Composing floor plans in accordance with daily meals; as well as holidays and special events.

• Wait Staff/Banquet Server

  • May 2004 - May 2012

  • Followed the timeline of service to ensure that residents and guests had an exceptional dining experience.• Worked with staff in the setup and breakdown of events as requested by management.• Assisted management with opening and closing the restaurants and café.• Assisted management with scheduling, contracts, liquor inventory and billing events.• Supervised and trained catering staff.



Silver Shores Waterfront

• Banquet Server/ Bartender

  • May 2010 - May 2012

  • Greeted guests as they arrived to events.• Followed the steps of service to ensure guests had an exceptional dining experience.• Prepared setup of tables, dance floor, buffets, and service carts.• Monitored table and food counter arrangements to meet specifications per management. • Responsible for the setup and breakdown of the bar, as well as bartending events consisting up to 400 guests. • Greeted guests as they arrived to events.• Followed the steps of service to ensure guests had an exceptional dining experience.• Prepared setup of tables, dance floor, buffets, and service carts.• Monitored table and food counter arrangements to meet specifications per management. • Responsible for the setup and breakdown of the bar, as well as bartending events consisting up to 400 guests.