Raquel Dunn

Shift Supervisor at Rite of Passage
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Contact Information
us****@****om
(386) 825-5501
Location
Tuolumne, California, United States, US

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Experience

    • United States
    • Individual and Family Services
    • 500 - 600 Employee
    • Shift Supervisor
      • May 2020 - Present

      - Responsible for the daily management and supervisory control of Group Living operations and logistics- Ensure ROP programs are being implemented in accordance with ROP policies and procedures and Federal, State, and Local licensing requirements- Provide staff and student support as necessary, remaining on-call to respond during night program if needed- Apart of the hiring process and responsible for training new hires- Develop and maintain adherence to daily schedules, weekly schedules, and monthly calendar, ensure time schedule is followed- Organize and review Incident Reports and complete all paperwork within a timeframe- Provide counseling for youth in crisis- Communicates with medical, direct care, treatment team, and management to provide all necessary information Show less

    • Senior Coach
      • Jun 2018 - May 2020

      - Provide safety and around-the-clock supervision of at-risk youth, adhering to the daily schedule, ensuring the dorms are on time for all elements- Provide physical, personal and health needs of each student through individual counseling and behavioral/ social/ physical and educational skill development- Overseeing employees daily reports and maintaining deadlines in an operational working supervisor role

    • Coach Counselor
      • Feb 2017 - Jun 2018

      - Provide a safe environment for adolescents in care- Ensures that program rules, norms, policies etc. are enforced and that the program is operated within all program requirements and regulatory guidelines- Observes and documents behavior patterns of students to detect signs of depression, anger, and/or other emotional and situational problems/issues- Initiates proper program behavior management and intervention

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Cashier
      • Jan 2016 - Jan 2017

      - Responsible for display, cleanliness, and visual appeal of entire cosmetic department - Provide genuine customer service by greeting customers, offering them help, and walking them to the product - Ability to keep track of deadlines, keep shelves stocked, and complete aisle resets efficiently - Duty create sales, suggest additional purchases, and ring up customer swiftly - Responsible for display, cleanliness, and visual appeal of entire cosmetic department - Provide genuine customer service by greeting customers, offering them help, and walking them to the product - Ability to keep track of deadlines, keep shelves stocked, and complete aisle resets efficiently - Duty create sales, suggest additional purchases, and ring up customer swiftly

    • Mental Health Care
    • 100 - 200 Employee
    • Registered Behavior Technician
      • Sep 2015 - Jan 2016

      - Provide ABA services to children diagnosed with Autisim - Experience working with children with special needs, ages 3-18 - Correcting and redirecting of aberrant behaviors - Teaching new self-care skills and accomplishing case goals - Regular communication with other RBTs, supervisor, and main office - Provide ABA services to children diagnosed with Autisim - Experience working with children with special needs, ages 3-18 - Correcting and redirecting of aberrant behaviors - Teaching new self-care skills and accomplishing case goals - Regular communication with other RBTs, supervisor, and main office

  • The Picnic Basket
    • Santa Cruz, CA
    • Server/ Cashier/ Barista/ Food preparation
      • May 2015 - Sep 2015

      -Provide customer service at register and have knowledge of what to offer -Serve food accurately and promptly, satisfying customers additional needs -Knowledge of how to make various espresso drinks, etc. -Ability to make food to exceed restaurant standards -Must communicate with staff to efficiently complete duties -Ability to multi-task and problem solve in a fast paced environment -Provide customer service at register and have knowledge of what to offer -Serve food accurately and promptly, satisfying customers additional needs -Knowledge of how to make various espresso drinks, etc. -Ability to make food to exceed restaurant standards -Must communicate with staff to efficiently complete duties -Ability to multi-task and problem solve in a fast paced environment

    • Building Operations Attendant
      • Sep 2012 - Jun 2015

      -Greet customers as they enter the facility and knowledge of the facility to answer all questions -Check current membership and sell memberships while renting equipment and making additional sales -Maintain safety regulations and uphold gym policy -Resolve customer issues with quick problem solving -Responsibility of managing facility cleanliness and communication between staff -Greet customers as they enter the facility and knowledge of the facility to answer all questions -Check current membership and sell memberships while renting equipment and making additional sales -Maintain safety regulations and uphold gym policy -Resolve customer issues with quick problem solving -Responsibility of managing facility cleanliness and communication between staff

    • Note Taker
      • Sep 2012 - Jun 2015

      -Communicate with DRC students to develop a specialized plan for each -Be attentive and alert in class to ensure nothing is missed -Take legible notes -Responsibility to send notes to each student in timely manner -Communicate with DRC students to develop a specialized plan for each -Be attentive and alert in class to ensure nothing is missed -Take legible notes -Responsibility to send notes to each student in timely manner

    • Lifeguard and Swim instructor
      • Jun 2010 - Aug 2013

      Swim Instructor: - Received certification in Water Safety Instruction - Duty to provide effective, safe, and entertaining swim lessons - Needed to work well under pressure and engage with the children during swim lessons - Developed own block plans and lesson plans to ensure quality of lesson - Maintained individual child’s progress and create trusting relations with parents - Offered specialized lessons for children with disabilities - Duty to be flexible, understanding, and also initiate control over the situation Lifeguard: - Received certification in first aid, CPR, AED, lifeguarding - Duty to be alert at all times and uphold pool rules - Obligation to react quickly to solve problems and protect swimmers - Knowledge of emergency action plan and how to implement it Show less

Education

  • University of California, Santa Cruz
    Bachelor's degree, Psychology
    2011 - 2015

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