Raquel Cascarejo

Licensing and Credentialing Assistant at Sword Health
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Contact Information
us****@****om
(386) 825-5501
Location
Porto, Porto, Portugal, PT
Languages
  • Portuguese Native or bilingual proficiency
  • English Native or bilingual proficiency
  • French Elementary proficiency
  • Spanish Elementary proficiency
Skills

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Bio

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Credentials

  • Marketing Tools: Digital Marketing
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Developing a Competitive Strategy
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • AED Automated External Defibrillator
    Emirates Aviation College
    Jan, 2018
    - Nov, 2024
  • Basic Life Support - First Aid and CPR Training
    Emirates Aviation College
    Jan, 2015
    - Nov, 2024

Experience

  • Sword Health
    • United States
    • Wellness and Fitness Services
    • 500 - 600 Employee
    • Licensing and Credentialing Assistant
      • Nov 2022 - Present

    • Return Shipments Specialist (US)
      • Dec 2021 - Nov 2022

      To manager timely return requests and all member communications (written and spoken);Guarantee adequate follow-up and communications with 3PL;Guarante process KPIs.

    • Customer Support Specialist (US)
      • Mar 2021 - Dec 2021

      Respond promptly to customers inquires;Manage customers requests from beginning to end;Process orders, forms, and requests;Communicate and coordinate with the customer support team and other teams as necessary;Identify and assess customers' needs to achieve satisfaction and provide professional customer support.

  • Care to Beauty
    • Portugal
    • Personal Care Product Manufacturing
    • 1 - 100 Employee
    • Content Writer (English)
      • Feb 2021 - Mar 2021

      Writing descriptions of beauty products (skincare, haircare, perfumes, supplements, make-up). Writing descriptions of beauty products (skincare, haircare, perfumes, supplements, make-up).

  • AngelSmile - Dental Institute
    • Portugal
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Trade Marketing Assistant
      • Oct 2020 - Jan 2021

      Responsible for planning, managing and running promotion events for commercial spaces; Building and managing B2B partnerships. Responsible for planning, managing and running promotion events for commercial spaces; Building and managing B2B partnerships.

  • Emirates
    • United Arab Emirates
    • Airlines and Aviation
    • 700 & Above Employee
    • Business Class Flight Attendant
      • Apr 2019 - Sep 2020

      Promoted to Executive Class / Premium Cabin Flight Attendant after successfully completing the Business Class Upgrade Course.

    • Flight Attendant / Cabin Crew
      • Jun 2015 - Apr 2019

      Responsible for safety, security, and customer care providing the best onboard customer experience;Effective on problem-solving, multitasking, and decision-making skills under pressure;In-flight sales: loyalty membership programs, seat upgrades, and duty-free retail items;Brand ambassador: polish and professional image while in uniform representing the Emirates brand.Licenses to operate Airbus 330/340 | Airbus 380-800 | Boeing 777-200/777-300 ULR/LR/ER.SEP – Safety and Emergency Procedures Training Course | GMT – General Medical Training Course / Air Crew Medical License GCAA | Safety and Security Training Course. Show less

  • Pure Communication
    • Portugal
    • Public Relations and Communications Services
    • 1 - 100 Employee
    • Media and Public Relations Account Manager
      • 2014 - Jan 2015

      Press media and public relations; Creation and execution of communication action plans; Ingka Centres Portugal (MAR Shopping Matosinhos and MAR Shopping Algarve) | Garcia Garcia | ABIMOTA | Boom Festival | PokerStars | BorgWarner (inauguration in Portugal). Press media and public relations; Creation and execution of communication action plans; Ingka Centres Portugal (MAR Shopping Matosinhos and MAR Shopping Algarve) | Garcia Garcia | ABIMOTA | Boom Festival | PokerStars | BorgWarner (inauguration in Portugal).

  • Shifter
    • Portugal
    • Media Production
    • 1 - 100 Employee
    • Journalist
      • Nov 2014 - Dec 2014

      Media coverage and digital content creator for the online platform Media coverage and digital content creator for the online platform

  • Grupo Renascença Multimedia
    • Portugal
    • Broadcast Media Production and Distribution
    • 100 - 200 Employee
    • Trainee Journalist
      • Apr 2013 - Jul 2013

      Broadcast news media writing, reporting, and producing for Mega Hits, Rádio Sim, Rádio Renascença radios and RR online platform. Broadcast news media writing, reporting, and producing for Mega Hits, Rádio Sim, Rádio Renascença radios and RR online platform.

  • Público
    • Portugal
    • Newspaper Publishing
    • 700 & Above Employee
    • Journalist Collaborator
      • Feb 2013 - May 2013

  • JornalismoPortoNet (JPN)
    • Portugal
    • Online Audio and Video Media
    • 1 - 100 Employee
    • Trainee Jornalist
      • Feb 2013 - Apr 2013

  • Mind's Up
    • Lisboa e Região, Portugal
    • Hostess / Promoter
      • Nov 2011 - 2013

Education

  • EDIT. - Disruptive Digital Education
    Intensive Course, Digital Marketing & Strategy
    2020 - 2021
  • Universidade do Minho
    Post-Graduation Degree, Communication Sciences, Advertisement and Public Relations
    2013 - 2015
  • Universidade do Porto
    Bachelor Degree, Communication Sciences: Journalism, Public Relations and Multimedia, Major in Journalism
    2010 - 2013

Community

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