Rapprisha Williams
Quality Assurance & Operations Specialist at USSI- Claim this Profile
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Bio
Experience
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USSI, Powered by Eulen
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Facilities Services
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100 - 200 Employee
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Quality Assurance & Operations Specialist
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May 2018 - Present
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C&W Services
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United States
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Facilities Services
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700 & Above Employee
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Janitorial Supervisor/Manager
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Sep 2016 - Feb 2018
Responsible for supervising the day to day activities of the janitorial staff of 15 different building locations throughout Maryland. Responsibilities included, creating staff schedules to accommodate the requests of the customers, performance evaluations, inventory control, quality control, quality assurance, new hire orientations and training, and communicating and resolving customer complaints effectively. Responsible for supervising the day to day activities of the janitorial staff of 15 different building locations throughout Maryland. Responsibilities included, creating staff schedules to accommodate the requests of the customers, performance evaluations, inventory control, quality control, quality assurance, new hire orientations and training, and communicating and resolving customer complaints effectively.
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Education
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Mount Vernon High School
High School Diploma, Business Administration and Management, General