Raphaël Masson
Business Development Manager at ZITICITY- Claim this Profile
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French Native or bilingual proficiency
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English Full professional proficiency
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Spanish Full professional proficiency
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Bio
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Credentials
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2-Day Growth Hacking Crash Course
Growth Tribe AcademyAug, 2019- Sep, 2024
Experience
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ZITICITY
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Lithuania
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Business Development Manager
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Aug 2020 - Oct 2021
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Shopify
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Canada
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Software Development
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700 & Above Employee
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Partner Manager
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Jun 2019 - Jan 2020
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Trustpilot
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Technology, Information and Internet
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700 & Above Employee
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Senior Sales Executive
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Apr 2018 - Jan 2019
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Sales Executive
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Mar 2017 - Mar 2018
- Full sales cycle management - from generating leads, demonstrating the product, pricing, negotiation and closing - Discovering and fostering my own leads utilizing online and offline resources - Reach key decision makers in order to sell Trustpilot’s mission, platform and software solution - Engage in prospect meetings and relevant Expo’s - Making a high volume of daily outbound sales calls speaking to key stakeholders across all verticals - Track and resolve client issues and… Show more - Full sales cycle management - from generating leads, demonstrating the product, pricing, negotiation and closing - Discovering and fostering my own leads utilizing online and offline resources - Reach key decision makers in order to sell Trustpilot’s mission, platform and software solution - Engage in prospect meetings and relevant Expo’s - Making a high volume of daily outbound sales calls speaking to key stakeholders across all verticals - Track and resolve client issues and manage expectations both internally and externally - Proactively maintain the pipeline using the CRM, Salesforce - Achieve monthly sales goals - Developing skills necessary to transition into an enterprise sales role
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EF Education First
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Education Management
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1 - 100 Employee
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International Sales Agent
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Oct 2016 - Feb 2017
- Responsible for contacting potential customers from the French market by using CRM systems - Provide excellent customer service and support by proactively responding to client queries and advising customers on EF programs - Responsible for contacting potential customers from the French market by using CRM systems - Provide excellent customer service and support by proactively responding to client queries and advising customers on EF programs
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Penso Group
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Oil and Gas
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1 - 100 Employee
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Marketing Intern
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May 2016 - Aug 2016
Penso Special Operations is a car manufacturer specialised in low-volumes, niche-market vehicle assembly. My responsibilities are to: - Identify the future Customers' and Consumers' wants and expectations - Provide a Market analysis and identify the gaps in this Market - Development of a Marketing Strategy to maximise the revenue and the profit from this market Penso Special Operations is a car manufacturer specialised in low-volumes, niche-market vehicle assembly. My responsibilities are to: - Identify the future Customers' and Consumers' wants and expectations - Provide a Market analysis and identify the gaps in this Market - Development of a Marketing Strategy to maximise the revenue and the profit from this market
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Hôtel *** Ar Milin'
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France
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Hospitality
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1 - 100 Employee
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Assistant Director
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May 2015 - Jun 2015
As an Intern I had to provide a full range of service to the Operating Manager of this 35 employees hotel. In charge of customer satisfaction, marketing improvement, and record maintenance. As an event commercial I had to bargain, convince and close deals with clients from a wide range of industries with different needs. My duties also include to check employees performance in order to provide a maximum service at a minimal cost to the consumer. My hard-work have been rewarded through a bonus… Show more As an Intern I had to provide a full range of service to the Operating Manager of this 35 employees hotel. In charge of customer satisfaction, marketing improvement, and record maintenance. As an event commercial I had to bargain, convince and close deals with clients from a wide range of industries with different needs. My duties also include to check employees performance in order to provide a maximum service at a minimal cost to the consumer. My hard-work have been rewarded through a bonus at the end of my contract. Evaluation Mark: 80% (Excellent) Show less As an Intern I had to provide a full range of service to the Operating Manager of this 35 employees hotel. In charge of customer satisfaction, marketing improvement, and record maintenance. As an event commercial I had to bargain, convince and close deals with clients from a wide range of industries with different needs. My duties also include to check employees performance in order to provide a maximum service at a minimal cost to the consumer. My hard-work have been rewarded through a bonus… Show more As an Intern I had to provide a full range of service to the Operating Manager of this 35 employees hotel. In charge of customer satisfaction, marketing improvement, and record maintenance. As an event commercial I had to bargain, convince and close deals with clients from a wide range of industries with different needs. My duties also include to check employees performance in order to provide a maximum service at a minimal cost to the consumer. My hard-work have been rewarded through a bonus at the end of my contract. Evaluation Mark: 80% (Excellent) Show less
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Domino's
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Canada
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Internet Publishing
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1 - 100 Employee
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Server/Cashier/Deliveryman in parallel with my studies
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Dec 2014 - Jun 2015
As a Multi-task employee I was in charge of recording the customers orders and repeat them back to avoid misunderstandings, to solve problem quickly in a high-paced environment, deliver in time, made the pizzas, and most importantly to always be sure the customer is always satisfied with the service and the product given. As a Multi-task employee I was in charge of recording the customers orders and repeat them back to avoid misunderstandings, to solve problem quickly in a high-paced environment, deliver in time, made the pizzas, and most importantly to always be sure the customer is always satisfied with the service and the product given.
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SeeMeCab
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France
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Program Development
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Junior Commercial
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Oct 2013 - Jul 2014
SeeMeCab is a Start Up who creates and develops applications for the building sector. As an Intern I was in charge of implementing the marketing and sales strategy: From the cold calling to the invoice generation, from the market research for a new product to its arrival on the market. Evaluation Mark: 75% (Excellent) SeeMeCab is a Start Up who creates and develops applications for the building sector. As an Intern I was in charge of implementing the marketing and sales strategy: From the cold calling to the invoice generation, from the market research for a new product to its arrival on the market. Evaluation Mark: 75% (Excellent)
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Cooper Standard
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United States
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Motor Vehicle Manufacturing
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700 & Above Employee
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Manufacturer
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Jul 2013 - Aug 2013
CooperStandard is a factory (+1000 employee) who produce car ball joint. As a Manufacturer (Summer job) I worked on a night shift and to keep up with machines rhythms. CooperStandard is a factory (+1000 employee) who produce car ball joint. As a Manufacturer (Summer job) I worked on a night shift and to keep up with machines rhythms.
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Xylosys
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United Kingdom
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Software Development
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Commercial Assistant
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Jan 2013 - Feb 2013
The task assigned to me was to prepare my tutor’s meeting with its different clients.I carried on research on the companies (clients, suppliers, competitors, products, different stakeholders) in order to give to my supervisor all the tools for a successful meeting. Evaluation Mark: 90% (Excellent) The task assigned to me was to prepare my tutor’s meeting with its different clients.I carried on research on the companies (clients, suppliers, competitors, products, different stakeholders) in order to give to my supervisor all the tools for a successful meeting. Evaluation Mark: 90% (Excellent)
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McDonald's Corporation
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Food and Beverage Services
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1 - 100 Employee
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Cashier in parallel with my studies
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Dec 2012 - Jan 2013
As a part-time worker I have to take customer orders, preparing menu items, and displaying friendly attitudes at all times. Replace inventories and food supplies when necessary and sanitize dining rooms and work stations as needed. As a part-time worker I have to take customer orders, preparing menu items, and displaying friendly attitudes at all times. Replace inventories and food supplies when necessary and sanitize dining rooms and work stations as needed.
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Education
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Coventry University
Master's degree, International Business -
Ecole supérieure de Commerce de Rennes
Bachelor’s Degree, Business Administration and Management, General -
Lycée Bertrand d'Argentré, Vitré
Baccalauréat Economique et Social, Économie